People who did not attend second dose covid-19 vaccine appointment
Dear NHS England,
under the FOI Act, please could you provide me with the following information:
- the number of people in England who have had a first dose of a covid-19 vaccine (such as Oxford/AstraZeneca or Pfizer/BioNTech's), but failed to attend an appointment for a second dose, up to and including 27 April 2021. Please could you also provide this as a percentage of people who have had their first dose.
I understand you are collecting this data but have been told by government officials that it is not being published on the NHS/UK government dashboard. I believe this information is of public interest because the efficacy of vaccines varies considerably between a first and second dose, and it would help inform policies to encourage people not to skip their second dose.
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NHS England Customer Contact Centre
Dear Adam Vaughan,
Thank you for your Freedom of Information (FOI) request dated 27 April
Your exact request was:
“under the FOI Act, please could you provide me with the following
- the number of people in England who have had a first dose of a covid-19
vaccine (such as Oxford/AstraZeneca or Pfizer/BioNTech's), but failed to
attend an appointment for a second dose, up to and including 27 April
2021. Please could you also provide this as a percentage of people who
have had their first dose.
I understand you are collecting this data but have been told by government
officials that it is not being published on the NHS/UK government
dashboard. I believe this information is of public interest because the
efficacy of vaccines varies considerably between a first and second dose,
and it would help inform policies to encourage people not to skip their
NHS England does not hold this information.
It may help if we first explain that NHS England is not the same as ‘the
NHS in England’. The NHS in England is not a single organisation but is
made up of a range of organisations such as Hospitals, Clinical
Commissioning Groups (CCGs), and Ambulance Trusts. NHS England is
responsible for commissioning primary care services such as GP and dental
surgeries, as well as some specialised secondary care services.
Therefore, any recorded information NHS England may be able to provide in
response to an FOI request will generally relate to the services NHS
For information on commissioned services and the types of information NHS
England holds can be found on our website and publication scheme.
For further information on the NHS, its structure and other NHS
organisations please refer to the NHS.uk web page.
NHS England may hold data on the number of people who have not attended
their vaccination appointment, however we do not hold any data as to
whether this is their first or second appointment. Such information as NHS
England does hold is also incomplete as we only have records for
appointments made by the national booking service, so people who have been
vaccinated elsewhere – e.g. at their GP surgery, or in a hospital are not
recorded by NHS England.
The percentage of individuals by age who have had at least one dose (using
Office of National Statistics denominators) is published at:
Statistics » COVID-19 Vaccinations (england.nhs.uk)
We hope this information is helpful. However, if you are dissatisfied, you
have the right to ask for an internal review. This should be requested in
writing within two months of the date of this letter. Your correspondence
should be labelled “Internal Review” and should outline your concerns
and/or the area(s) you would like the review to consider. Internal Review
requests should be sent to:
NHS England and Improvement
PO Box 16738
Email: [NHS England request email]
Please quote the reference number FOI - 2104-1445290 in any future
If you are not content with the outcome of the internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner’s Office (ICO) can be contacted at
the following weblink:
Please note there is no charge for making an appeal.
Please be aware that in line with the Information Commissioner’s directive
on the disclosure of information under the FOI Act, your request will be
anonymised and published on our website as part of our disclosure log.
Please do not reply to this email. This message has been sent from a
central mailbox. To communicate with NHS England and Improvement regarding
Freedom of Information (FOI) requests, enquiries or complaints we ask
these are sent directly to NHS England’s and Improvement customer contact
centre. This is to ensure all communications are progressed correctly.
Their postal address, telephone number and email details are as follows:
PO Box 16738, Redditch, B97 9PT; 0300 3 11 22 33,
[NHS England request email].
Freedom of Information
Office of the Chairs, Chief Executive Officer and Chief Operating Officer
NHS England and Improvement
PO Box 16738
Tel: 0300 311 22 33
Email: [NHS England request email]
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