Pay and Display Transactions and Income

Joe Barr made this Rhyddid Gwybodaeth request to Stroud District Council

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Roedd y cais yn llwyddiannus.

Dear Stroud District Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2019 to 31/03/2020, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, and are there any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2019 – 31/03/2020?

Yours faithfully,

Joe Barr

foi@stroud.gov.uk, Stroud District Council

Thank you for contacting Stroud District Council.

As you are aware we are facing unprecedented challenges in maintaining service levels because of increased workload and reduced staff resource due to the Coronavirus outbreak.
Critically-important services are being prioritised.

We will endeavour to respond to you as quickly as possible but please be aware that our responses are prioritised and at times it may take longer than usual to get back to you. We encourage you to visit our website https://www.stroud.gov.uk for information and advice and the latest updates on council services.

We are sorry for any inconvenience and appreciate your understanding and co-operation.

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Stroud District Council

Dear Joe Barr

Ref No: 6120

Thank you for your email of 22nd March 2021 requesting information about Pay and Display Transactions and Income.

Your request is being dealt with under the terms of the Freedom of Information Act 2000 and will be answered
within 20 working days.

If you have any queries about this request do not hesitate to contact me. Please remember to quote the reference
number above in any future communications.

Yours sincerely

Nikki Iles
Senior Business Support Officer
Stroud District Council
Ebley Mill, Ebley Wharf
Stroud, Gloucestershire. GL5 4UB

T   01453 766321
www.stroud.gov.uk

Working together to make Stroud district a better place to live, work and visit

dangos adrannau a ddyfynnir

Stroud District Council

Dear Joe Barr,

 

Ref No: 6120

 

Subject: Letter providing all the information requested

 

Further to your email where you requested information about Pay and
Display transactions and income.

The information you requested is below:

 

1) 82,193

2) £842,532.25

3) 75,836

4) £163,918.40

5) Mobile app is included in the contract we have for parking enforcement
which is a continuing contract

6) 3 months

7) £3,500

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review.

Internal review requests should be submitted within two months of the date
of this email and should be

addressed to me. The review request will then be referred to the Legal
Services Manager for

consideration.

 

Please remember to quote the reference number above in any future
communications.

 

Yours sincerely,

 

Alice

Alice Hanman

Business Support Officer

Stroud District Council

Ebley Mill, Ebley Wharf

Stroud, Gloucestershire. GL5 4UB

 

T   01453 766321

www.stroud.gov.uk

 

Working together to make Stroud district a better place to live, work and
visit

 

 

 

 

dangos adrannau a ddyfynnir

Dear Stroud District Council,

Thank you very much for your thorough response. I do however have a question - assuming your total ticket sales are answers 1 and 3 combined, giving 158,029 total ticket sales across the board, your total income across standard p&d and mobile parking equals £1,006,450, meaning your tickets are selling for an average of £6.40. Is this correct? I thought perhaps there may have been a missing unit in one of the ticket sales numbers. Thanks in advance.

Yours faithfully,

Joe Barr

foi@stroud.gov.uk, Stroud District Council

Thank you for contacting Stroud District Council.

As you are aware we are facing unprecedented challenges in maintaining service levels because of increased workload and reduced staff resource due to the Coronavirus outbreak.
Critically-important services are being prioritised.

We will endeavour to respond to you as quickly as possible but please be aware that our responses are prioritised and at times it may take longer than usual to get back to you. We encourage you to visit our website https://www.stroud.gov.uk for information and advice and the latest updates on council services.

We are sorry for any inconvenience and appreciate your understanding and co-operation.

This email account is not monitored at weekends or public holidays. For emergency situations please contact Stroud District Council’s out of hours service on 01453 222104.

This is an automated response. Please do not reply to this email.

The information included in this e-mail is of a confidential nature and is intended only for the addressee. If you are not the intended addressee, any disclosure, copying or distribution by you is prohibited and may be unlawful. Disclosure to any party other than the addressee, whether inadvertent or otherwise is not intended to waive privilege or confidentiality.

Stroud District Council

Dear Joe Barr,
 
Ref 6120
 
My apologies, please see the revised correct statistics.
 
Where the council is responsible for On-Street and Off-Street pay and
display car parking (excluding Off-Street pay-on-foot and pay-on-exit car
parks, permits, season tickets, PCN and other income);
 
For the period 01/04/2019 to 31/03/2020:
 
 
* The total number of pay and display parking tickets or transactions sold
(all payment methods) - 381,637
 
 
* The total pay and display income (Cash, Credit/Debit card, Mobile App) -
£620,540.90
 
* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider - 75,836
 
 
* Total pay and display income processed via a Mobile App parking payment
provider - £163,918.40
 
 
Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:
 
 
* What is the contract expiry date for your Mobile App parking payment
provider, and are there any extension periods? - Mobile app is included in
the contract we have for parking enforcement which is a continuing
contract
 
 
* What is the current notice period required in order for the Council to
exit this contract? - 3 months
 
 
* What is the current contract value, annualised over the period
01/04/2019 – 31/03/2020? - £3,500
 
Kind regards,
 
Alice
 
Alice Hanman
Business Support Officer
Stroud District Council
Ebley Mill, Ebley Wharf
Stroud, Gloucestershire. GL5 4UB
 
T   01453 766321
W  [1]www.stroud.gov.uk
 
Working together to make Stroud district a better place to live, work and
visit
 
 
 
 

dangos adrannau a ddyfynnir

Dear Stroud District Council,

Thank you very much for the clarification - all the best!

Yours faithfully,

Joe Barr

foi@stroud.gov.uk, Stroud District Council

Thank you for contacting Stroud District Council.

As you are aware we are facing unprecedented challenges in maintaining service levels because of increased workload and reduced staff resource due to the Coronavirus outbreak.
Critically-important services are being prioritised.

We will endeavour to respond to you as quickly as possible but please be aware that our responses are prioritised and at times it may take longer than usual to get back to you. We encourage you to visit our website https://www.stroud.gov.uk for information and advice and the latest updates on council services.

We are sorry for any inconvenience and appreciate your understanding and co-operation.

This email account is not monitored at weekends or public holidays. For emergency situations please contact Stroud District Council’s out of hours service on 01453 222104.

This is an automated response. Please do not reply to this email.

The information included in this e-mail is of a confidential nature and is intended only for the addressee. If you are not the intended addressee, any disclosure, copying or distribution by you is prohibited and may be unlawful. Disclosure to any party other than the addressee, whether inadvertent or otherwise is not intended to waive privilege or confidentiality.