Pay and Display Transactions and Income

Stevenage Borough Council did not have the information requested.

Dear Stevenage Borough Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, including any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2018 – 31/03/2019?

Yours faithfully,

Mike Lebowski

FOI, Stevenage Borough Council

Thank you for your request. Due to the Covid-19 situation, staff members
are currently working remotely from home. We will endeavour to respond to
all requests as quickly as possible and thank you for your patience

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FOI, Stevenage Borough Council

Thank you for your request.  Due to the Covid-19 situation, staff members
are currently working remotely from home.  We will endeavour to respond to
all requests as quickly as possible and thank you for your patience

The information in this E-Mail is intended for the named recipients only.
It may contain privileged and confidential information. If you are not the
intended recipient you must not copy, distribute or take any action or
place reliance on it. If you have received this E-Mail in error, please
notify the sender immediately by using the E-Mail address and then delete
the message. The views expressed in this message are personal and not
necessarily those of Stevenage Borough Council.

Please be aware that E-Mails sent to or received from Stevenage Borough
Council may be intercepted and read by the Council. Interception will only
occur to ensure compliance with Council policies or procedures or
regulatory obligations, to prevent or deter crime, or for the purpose of
essential maintenance or support of the E-Mail system.

Our Privacy Policy has been updated to reflect changes to data protection
legislation and can be viewed at www.stevenage.gov.uk/privacy-policy

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

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FOI, Stevenage Borough Council

1 Attachment

Dear Sir/Madam,
 
Thank you for your recent request for information, which is now being
handled in accordance with the Freedom of Information Act 2000/
Environmental Information Regulations 2004. Your reference number, should
you wish to note it, is 51933.
 
The Council will provide you with the information requested by 3^rd March
2021 unless there is a legitimate reason preventing its release.
 
If the Council is unable to provide the information, you will be informed
of the reasons in writing.
 
Yours sincerely,
 
Freedom of Information Team
Stevenage Borough Council
Phone: (01438) 242218
Daneshill House, Danestrete, Stevenage, Herts, SG1 1HN
 
 
This email and any files transmitted with it may be confidential and are
intended for the sole use of the intended recipient, copyright remains
with Stevenage Borough Council. If you are not the intended recipient, any
use of, reliance upon, disclosure of or copying of this email is
unauthorised. If received in error, please notify us and delete all
copies. Please note that the Council does not accept responsibility for
viruses. Before opening or using any attachments, please check them for
viruses. All emails and attachments sent or received by Stevenage Borough
Council may be subject to disclosure under relevant legislation.
 

show quoted sections

FOI, Stevenage Borough Council

1 Attachment

Dear Sir/Madam,

 

RE Environmental/Freedom of Information Request – Reference 51933

 

We write further to your request for information. Please find our response
as set out below.

 

Requested Information

 

1. The total number of pay and display parking tickets or transactions
sold (all payment methods)

2. The total pay and display income (Cash, Credit/Debit card, Mobile App)

3. Total number of pay and display parking tickets or transactions sold
via a Mobile App parking payment provider

4. Total pay and display income processed via a Mobile App parking
payment provider

5. What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?

6. What is the current notice period required in order for the Council to
exit this contract?

7. What is the current contract value, annualised over the period
01/04/2018 – 31/03/2019?

 

Response

 

 1. This information is not held, due to some locations still using legacy
Pay and Display machines in 2018, where the number of transactions
could not be reported.
 2. Please see the Council’s 2020-21 Budget Book for relevant information
using this link (parking information is on page 40)
 [1]https://www.stevenage.gov.uk/documents/a...
 3. There were a total of 33,230 pay and display parking tickets or
transactions sold via a Mobile App.
 4. In the region of £74,000 pay and display income was processed via a
Mobile App.
 5. The Council does not contract directly with a provider, the service is
provided to it by East Hertfordshire District Council under an Agency
Agreement.
 6. N/A.
 7. N/A.

 

 

Yours sincerely,

 

Freedom of Information Team

Stevenage Borough Council

Phone: (01438) 242218

Daneshill House, Danestrete, Stevenage, Herts, SG1 1HN

 

[2]logo_large

 

This email and any files transmitted with it may be confidential and are
intended for the sole use of the intended recipient, copyright remains
with Stevenage Borough Council. If you are not the intended recipient, any
use of, reliance upon, disclosure of or copying of this email is
unauthorised. If received in error, please notify us and delete all
copies. Please note that the Council does not accept responsibility for
viruses. Before opening or using any attachments, please check them for
viruses. All emails and attachments sent or received by Stevenage Borough
Council may be subject to disclosure under relevant legislation.

 

 

 

The information in this E-Mail is intended for the named recipients only.
It may contain privileged and confidential information. If you are not the
intended recipient you must not copy, distribute or take any action or
place reliance on it. If you have received this E-Mail in error, please
notify the sender immediately by using the E-Mail address and then delete
the message. The views expressed in this message are personal and not
necessarily those of Stevenage Borough Council.

Please be aware that E-Mails sent to or received from Stevenage Borough
Council may be intercepted and read by the Council. Interception will only
occur to ensure compliance with Council policies or procedures or
regulatory obligations, to prevent or deter crime, or for the purpose of
essential maintenance or support of the E-Mail system.

Our Privacy Policy has been updated to reflect changes to data protection
legislation and can be viewed at www.stevenage.gov.uk/privacy-policy

Disclaimer

The information contained in this communication from the sender is
confidential. It is intended solely for use by the recipient and others
authorized to receive it. If you are not the recipient, you are hereby
notified that any disclosure, copying, distribution or taking action in
relation of the contents of this information is strictly prohibited and
may be unlawful.

This email has been scanned for viruses and malware, and may have been
automatically archived by Mimecast Ltd, an innovator in Software as a
Service (SaaS) for business. Providing a safer and more useful place for
your human generated data. Specializing in; Security, archiving and
compliance. To find out more [3]Click Here.

References

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