Pay and Display Transactions and Income

Helen Feta made this Rhyddid Gwybodaeth request to Sheffield City Council

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Roedd y cais yn rhannol lwyddiannus.

Dear Sheffield City Council,

Where the council is responsible for On-Street and Off-Street pay and display car parking (excluding Off-Street pay-on-foot and pay-on-exit car parks, permits, season tickets, PCN and other income);

For the period 01/04/2018 to 31/03/2019, please could you tell me:

* The total number of pay and display parking tickets or transactions sold (all payment methods)

* The total pay and display income (Cash, Credit/Debit card, Mobile App)

* Total number of pay and display parking tickets or transactions sold via a Mobile App parking payment provider

* Total pay and display income processed via a Mobile App parking payment provider

Finally, in relation to the Council’s current Mobile App parking payment provider, could you tell me:

* What is the contract expiry date for your Mobile App parking payment provider, including any extension periods?

* What is the current notice period required in order for the Council to exit this contract?

* What is the current contract value, annualised over the period 01/04/2018 – 31/03/2019?

Yours faithfully,

Helen Feta

FOI, Sheffield City Council

Dear Helen Feta,

 

Thank you for your request for information relating to pay and display
tickets and income and mobile app parking payment provider which we
received on 03/02/2021.

 

This has been logged as a Freedom of Information Request and will be dealt
with under the Freedom of Information Act 2000. The reference number for
your request can be found above.

 

Please be aware that Sheffield City Council’s response to the global
COVID-19 pandemic has led to a reduction in resources across the Council,
meaning that we are currently dealing with a backlog of requests.

 

We will aim to respond to your request within 20 working days, by
03/03/2021, but we kindly ask for your patience as we anticipate that
there may be a delay in some cases. Please do not hesitate to contact us
at the email address below if you have any queries.

 

Yours sincerely,

 

 

Sheffield City Council

PO Box 1283

Sheffield, S1 1UJ

Email: [1][Sheffield City Council request email]

P Please don't print this e-mail unless you really need to

 

 

dangos adrannau a ddyfynnir

FOI, Sheffield City Council

Dear Helen Feta,

 

Thank you for your request for information relating to pay and display
tickets and income and mobile app parking payment provider which we
received on 03/02/2021.

 

Please find Sheffield City Council’s response to your request set out
below:

 

For the period 01/04/2018 to 31/03/2019, please could you tell me:

 

* The total number of pay and display parking tickets or transactions sold
(all payment methods). Please see the table below. Please note that
although we have the data from February and March 2019, not all the
machines were installed at this time and therefore, this does not provide
a true reflection. The data from April 2019 gives a more accurate figure.

 

* The total pay and display income (Cash, Credit/Debit card, Mobile App).
Please see the table below. Please note that we have provided coin, mobile
app and cashless payments, but not credit/debit card, due to the same
reasons explained above.

 

Month Mobile app Cashless Coin Grand Total
Apr-18 85,093 0 253,553 338,646
May-18 130,020 0 415,853 545,873
Jun-18 148,611 0 315,259 463,870
Jul-18 35,765 0 540,089 575,854
Aug-18 84,358 0 289,993 374,351
Sep-18 152,928 0 345,986 498,914
Oct-18 156,624 0 346,550 503,174
Nov-18 154,273 0 329,527 483,800
Dec-18 133,227 1294 262,334 396,855
Jan-19 147,695 16,338 294,649 458,682
Feb-19 140,991 34,775 259,348 435,114
Mar-19 162,600 46,094 280,448 489,142

 

* Total number of pay and display parking tickets or transactions sold via
a Mobile App parking payment provider. Please see the table below

 

* Total pay and display income processed via a Mobile App parking payment
provider. Please see the table below.

 

Date No. of Transactions Payment Amount
– mobile app Total via mobile
app
Apr-18 42113 113505.12
May-18 44362 119754.24
Jun-18 46860 126899.78
Jul-18 46958 127167.23
Aug-18 44853 119238.02
Sep-18 51292 133398.69
Oct-18 62064 163659.76
Nov-18 62632 162839.01
Dec-18 57944 142077.31
Jan-19 62265 154117.46
Feb-19 63194 151091.75
Mar-19 72296 171147.99

 

Finally, in relation to the Council’s current Mobile App parking payment
provider, could you tell me:

 

* What is the contract expiry date for your Mobile App parking payment
provider, including any extension periods?

 

This information can be found via the following link:
[1]https://www.yortender.co.uk/. The contract is called: Provision of
Cashless Parking. Contract DN215855. As this is information which is
accessible to the applicant by other means, it is exempt from disclosure
under section 21 of the Freedom of Information Act 2000.

 

* What is the current notice period required in order for the Council to
exit this contract?

 

This information can be found via the following link:
[2]https://www.yortender.co.uk/. The contract is called: Provision of
Cashless Parking. Contract DN215855. As this is information which is
accessible to the applicant by other means, it is exempt from disclosure
under section 21 of the Freedom of Information Act 2000.

 

* What is the current contract value, annualised over the period
01/04/2018 – 31/03/2019?

 

This information can be found via the following link:
[3]https://www.yortender.co.uk/. The contract is called: Provision of
Cashless Parking. Contract DN215855. As this is information which is
accessible to the applicant by other means, it is exempt from disclosure
under section 21 of the Freedom of Information Act 2000.

 

If you have any queries about this response, please do not hesitate to
contact us.

 

The information provided in this response is available for re-use under
the terms of the Open Government Licence v3.0. The terms of the OGL can be
found [4]here. When re-using the information, Sheffield City Council
requires you to include the following attribution statement: “Contains
public sector information obtained from Sheffield City Council and
licensed under the Open Government Licence v3.0.

 

If you are unhappy with the response you have received in relation to your
request, you are entitled to have this reviewed. You can ask for an
internal review by either writing to the above address or by emailing
[5][Sheffield City Council request email]. Internal review requests should be submitted
within 40 working days from the date of this response.

 

If you remain dissatisfied with the outcome of your internal review, you
can contact the Information Commissioner’s Office. Please see
[6]www.ico.org.uk for further details.

 

Kind Regards,

 

Sheffield City Council

PO Box 1283

Sheffield, S1 1UJ

Email: [7][Sheffield City Council request email]

P Please don't print this e-mail unless you really need to

 

 

dangos adrannau a ddyfynnir

Dear FOI,

Thank you for your response. I just wanted to clarify that the table mentioned in your first answer is absent.

" * The total number of pay and display parking tickets or transactions sold
(all payment methods). Please see the table below. Please note that
although we have the data from February and March 2019, not all the
machines were installed at this time and therefore, this does not provide
a true reflection. The data from April 2019 gives a more accurate figure.

* The total pay and display income (Cash, Credit/Debit card, Mobile App).
Please see the table below. Please note that we have provided coin, mobile
app and cashless payments, but not credit/debit card, due to the same
reasons explained above.

Month Mobile app Cashless Coin Grand Total
Apr-18 85,093 0 253,553 338,646
May-18 130,020 0 415,853 545,873
Jun-18 148,611 0 315,259 463,870
Jul-18 35,765 0 540,089 575,854
Aug-18 84,358 0 289,993 374,351
Sep-18 152,928 0 345,986 498,914
Oct-18 156,624 0 346,550 503,174
Nov-18 154,273 0 329,527 483,800
Dec-18 133,227 1294 262,334 396,855
Jan-19 147,695 16,338 294,649 458,682
Feb-19 140,991 34,775 259,348 435,114
Mar-19 162,600 46,094 280,448 489,142. "

There seems to only be financial totals, as opposed to the total transaction volumes asked for in the first question. Furthermore, I suffer from dyscalculia, so could you kindly just quote 1 figure for the total income across all mentioned sources for the period specified? Thank you very much, I really appreciate it.

Yours sincerely,

Helen Feta

FOI, Sheffield City Council

Dear Helen

Thank you for your email and apologies for the delay in our reply. I have passed your email back to officers in Parking Services and asked them to provide a further response. I will update you once I have received a reply from them.

Kind regards

Robert Jackson
Access to Information Officer
Information Management Team
Business Change and Information Solutions
Resources Portfolio
Sheffield City Council

Email: [email address]; [Sheffield City Council request email];
[email address]; [email address]

Postal Address: Sheffield City Council, PO Box 1283 Sheffield S1 1UJ

dangos adrannau a ddyfynnir

FOI, Sheffield City Council

Hi Helen,

 

Parking Services have provided the below:

 

 

 1. The total number of pay and display parking tickets or transactions
sold (all payment methods). Please see the table below. Please note
that although we have the data from February and March 2019, not all
the new machines were installed at this time and therefore, this does
not provide a true reflection. The data from April 2019 gives a more
accurate figure.

 

 

Total number of Pay and Display transactions and income all payment
methods
  No. Card Card No. Coin Coin Income No. of Free
Transactions Income Transactions Charge
Transactions
Apr-18 N/A N/A N/A N/A N/A
May-18 N/A N/A N/A N/A N/A
Jun-18 N/A N/A N/A N/A N/A
Jul-18 N/A N/A N/A N/A N/A
Aug-18 N/A N/A N/A N/A N/A
Sep-18 N/A N/A N/A N/A N/A
Oct-18 N/A N/A N/A N/A N/A
Nov-18 N/A N/A N/A N/A N/A
Dec-18 N/A N/A N/A N/A N/A
Jan-19 N/A N/A N/A N/A N/A
Feb-19 13449 36239.5 92800 167256.4 7525
Mar-19 20189 49323 129452 220591.8 22949

 

 

The total pay and display income (Cash, Credit/Debit card, Mobile App).
Please see the table below. Please note that we have provided coin, mobile
app and cashless payments, but not credit/debit card, due to the same
reasons explained above.

 

 

Month Mobile app Cashless Coin Grand Total
Apr-18 85,093 0 253,553 338,646
May-18 130,020 0 415,853 545,873
Jun-18 148,611 0 315,259 463,870
Jul-18 35,765 0 540,089 575,854
Aug-18 84,358 0 289,993 374,351
Sep-18 152,928 0 345,986 498,914
Oct-18 156,624 0 346,550 503,174
Nov-18 154,273 0 329,527 483,800
Dec-18 133,227 1294 262,334 396,855
Jan-19 147,695 16,338 294,649 458,682
Feb-19 140,991 34,775 259,348 435,114
Mar-19 162,600 46,094 280,448 489,142

 

Total = 5,564,275

 

I hope this helps.

 

Kind regards

Holly

 

Holly McCready

Access to Information Officer

Information Management Team

Business Change and Information Solutions (BCIS)

Resources Portfolio, Sheffield City Council

Email: [1][Sheffield City Council request email]

Postal Address: Sheffield City Council,  PO Box 1283, Sheffield S1 1UJ

 

 

 

dangos adrannau a ddyfynnir