Patient Engagement Research

The request was successful.

Michael Bellamy

Dear Lincolnshire Partnership NHS Foundation Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.

I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey

Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

Lincolnshire Partnership NHS Foundation Trust

Dear Mr Bellamy

Thank you for your FOI request. The Trust will respond within 20 working days of receipt.

Regards

Helen Norris
Legal Services Manager
Lincolnshire Partnership NHS Foundation Trust
Trust Headquarters, St George’s, Long Leys Road, Lincoln, LN1 1FS

Web: www.lpft.nhs.uk

CONFIDENTIALITY STATEMENT
DISCLAIMER: This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.  Therefore if the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this E-Mail is strictly prohibited.  Any views or opinions expressed are those of the author and do not necessarily represent the views of Lincolnshire Partnership NHS Foundation Trust unless otherwise explicitly stated. The information contained in this e-mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed.

show quoted sections

Lincolnshire Partnership NHS Foundation Trust

Dear Mr Bellamy

 

Further to your FOI request the Trust responds in red alongside your
original questions:

 

Question One: Does the Trust have a Patient Entertainment offering? Yes,
in all applicable wards; Yes in some wards or No

No

 

If Yes in all or some wards:

Is the system free or charge for patients, or is the service chargeable
for either all or some content?

Does the system offer information services in addition to entertainment,
for example nurse call or meal ordering?

Can you advise if you are under contract with a provider, and if so, who
it is with and when that contract expires?

 

If No

Does the Trust have plans to implement a Patient Entertainment System and
if so do you have an approximate date?

No

Are you considering additional services such as nurse call or meal
ordering or solely entertainment?

N/A

 

Question Two

Are you able to provide a contact for Patient Entertainment for additional
dialogue on the subject?

N/A

 

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to: FOI Department, Lincolnshire
Partnership NHS Foundation Trust, Units 8 & 9, The Point, Lions Way,
Sleaford, Lincolnshire, NG34 8GG. If you are not content with the outcome
of the internal review, you have the right to apply directly to the
Information Commissioner for a decision. The Information Commissioner can
be contacted at: Information Commissioner’s Office, Wycliffe House, Water
Lane, Wilmslow, Cheshire, SK9 5AF.

 

Regards

 

FOI

 

Lincolnshire Partnership NHS Foundation Trust Trust Headquarters, St
George’s, Long Leys Road, Lincoln, LN1 1FS

 

Web: [1]www.lpft.nhs.uk

 

CONFIDENTIALITY STATEMENT

DISCLAIMER: This e-mail and any files transmitted with it are confidential
and intended solely for the use of the individual or entity to whom they
are addressed.  Therefore if the reader of this message is not the
intended recipient, you are hereby notified that any dissemination,
distribution or copying of this E-Mail is strictly prohibited.  Any views
or opinions expressed are those of the author and do not necessarily
represent the views of Lincolnshire Partnership NHS Foundation
Trust unless otherwise explicitly stated. The information contained in
this e-mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this e-mail and your reply cannot be
guaranteed.

References

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1. http://www.lpft.nhs.uk/