Dear Leeds Teaching Hospitals NHS Trust,
I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.
Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No
If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?
Dear Mr Bellamy
We acknowledge receipt of your e-mail requesting information from the Trust under the provisions of the Freedom of Information Act 2000 ("the Act"). Please note that whilst the Trust strives to be open and is normally able to satisfy requests in full, the right of access is not absolute and we may therefore have to refuse queries, either in full or in part, on the basis of the exemptions (for example, in cases where disclosure would breach patient confidentiality, or put people in danger). All such decisions will be made, and fully justified, in accordance with the law.
We are required under the Act to respond to valid queries no later than the twentieth working day following receipt. Your request was received on 10/05/2018, which means our deadline for response calculates to 08/06/2018. If we are able to respond to you sooner than this, we will do so.
Should you have any queries or concerns in the meantime, please contact us directly using the e-mail address below - quoting reference number 18-1285
Please note: if, having fully considered your request, we reasonably require further information in order to respond, we will request this from you by e-mail as soon as possible. In all such cases, the above timescales will be disregarded and the 20 working day clock shall instead begin once we have received the necessary clarification. There shall be no duty for us to comply with your request until we receive this information from you.
Dear Mr Bellamy
Please find attached herewith a response to your Freedom of Information