Dear Bolton NHS Foundation Trust,

I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.

I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey

Your assistance is very much appreciated.

Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No

If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?

If No
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?

Question Two
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?

Yours faithfully,

Michael Bellamy

Freedom of Information, Bolton NHS Foundation Trust

 

 

FREEDOM OF INFORMATION

 

 

REF:            2018-186

Subject:        Patient Engagement Research

 

 

Dear Sir/Madam,

 

Thank you for your email dated 28 March 2018 where you requested
information about Patient Engagement Research.

The information you requested is enclosed.  

 

+------------------------------------------------------------------------+
|Question One: Does the Trust | |
|have a Patient Entertainment | |
|offering? Yes, in all |Yes in all applicable wards |
|applicable wards; Yes in some | |
|wards or No | |
|------------------------------+-----------------------------------------|
|If Yes in all or some wards: | |
| |The service is chargeable for some of the|
|Is the system free or charge |content. |
|for patients, or is the | |
|service chargeable for either |  |
|all or some content? | |
|------------------------------+-----------------------------------------|
|Does the system offer | |
|information services in | |
|addition to entertainment, for|No |
|example nurse call or meal | |
|ordering? | |
|------------------------------+-----------------------------------------|
|Can you advise if you are |We are under contract with Hospedia until|
|under contract with a |Autumn 2018 |
|provider, and if so, who it is| |
|with and when that contract |  |
|expires? | |
|------------------------------+-----------------------------------------|
|If No | |
| | |
|Does the Trust have plans to | |
|implement a Patient | |
|Entertainment System and if so| |
|do you have an approximate |N/A – See Question above |
|date? | |
| | |
|Are you considering additional| |
|services such as nurse call or| |
|meal ordering or solely | |
|entertainment? | |
|------------------------------+-----------------------------------------|
|Question Two |Contact is Mr. Darren Phipps (Trust |
| |Procurement Team) |
|Are you able to provide a |[1][email address] |
|contact for Patient | |
|Entertainment for additional |  |
|dialogue on the subject? | |
+------------------------------------------------------------------------+

 

If you have any queries or concerns please do not hesitate to contact the
Freedom of Information Department. It would be helpful to quote the above
reference number in any future communication.

 

If you are unhappy with the service you have received in relation to your
request and wish to make a complaint or request a review of our decision,
you should write to The Chief Executive, Bolton NHS Foundation Trust, The
Royal Bolton Hospital, Minerva Road, Farnworth, Bolton. BL4 0JR.

 

If you are not content with the outcome of your complaint you may apply
directly to the Information Commissioner. Generally the Information
Commissioner cannot make a decision unless you have exhausted the
complaints procedure provided by Bolton NHS Foundation Trust. The
Information Commissioner can be contacted at The Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9
5AF.

 

The information supplied to you continues to be protected by the Copyright
Design and Patents Act 1998. You are free to use it for your own purposes,
including any non-commercial research you are doing and for the purposes
of news reporting. Any other reuse, for example commercial publication
requires the permission of the Trust. You must ensure you gain the Trust
permission before reproducing any third party information.

 

 

Yours sincerely,

 

Information Governance Department

Informatics

IT Training Suite

N Block

Royal Bolton Hospital

' 01204 390861

8  [2][email address]

 

Our Bolton NHS Foundation Trust values
V O I C E
Vision Openess Integrity Compassion Excellence

 

 

 

 

dangos adrannau a ddyfynnir

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