Dear Northampton General Hospital NHS Trust,
I am currently researching the use of Patient Entertainment and Patient Information Access in hospitals, how it is funded, its affordability for patients and its use in enhancing the patient experience.
I would very grateful if you could supply the information requested below. For the purpose of my study, I am defining Patient Entertainment Systems as any bedside entertainment system that is for individual use and as a minimum allows access to television programmes.
If there are any questions you cannot answer, please state this and progress through the rest of the survey
Your assistance is very much appreciated.
Question One: Does the Trust have a Patient Entertainment offering? Yes, in all applicable wards; Yes in some wards or No
If Yes in all or some wards:
Is the system free or charge for patients, or is the service chargeable for either all or some content?
Does the system offer information services in addition to entertainment, for example nurse call or meal ordering?
Can you advise if you are under contract with a provider, and if so, who it is with and when that contract expires?
Does the Trust have plans to implement a Patient Entertainment System and if so do you have an approximate date?
Are you considering additional services such as nurse call or meal ordering or solely entertainment?
Are you able to provide a contact for Patient Entertainment for additional dialogue on the subject?
Thank you for your email received by the Information Governance team at
Northampton General Hospital NHS Trust. We are now processing your request
for information and will respond to you in full as soon as possible. If
your email is a Freedom of Information request, under the Freedom of
Information Act the Trust has 20 working days in which to respond to your
request. If for any reason it becomes apparent that there could be a delay
in responding to your request, we will advise you accordingly. If your
email was a general enquiry, we will respond to you at the earliest
Northampton General Hospital NHS Trust
Cliftonville, Northampton NN1 5BD
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Dear Mr Bellamy
Request for Information under the Freedom of Information Act 2000
Response - Request Ref: NGFOI 18/19: 130
I am pleased to be able to respond to your Freedom of Information Request. Please find attached the following documents:
1. Response Letter to your Freedom of Information Request and any attachments as indicated.
2. Copy of our Northampton General Hospital NHS Trust Freedom of Information Complaints Procedure Leaflet.
The files that are being sent to you are in Portable Document Format (PDF). You will need to have Adobe Acrobat Software installed on your computer to view and read these documents. I hope that this will not present a problem to you.
We are committed to ensuring that our organisation effectively meets the statutory requirements of the Freedom of Information Act 2000. We would therefore be grateful if you could take a few moments to complete our feedback survey by clicking on the link below. The information provided by this survey will be used to ensure the Trust is providing a satisfactory service and any comments will be used to improve our procedures.
Please do not hesitate to contact me if I can be of any further assistance.
Information Governance Department
Northampton General Hospital NHS Trust
E-mail: [Northampton General Hospital NHS Trust request email]
Northampton General Hospital NHS Trust is fully compliant with the Freedom of Information Act 2000 ©