Patch management

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Dear Hounslow Primary Care Trust (PCT),

I would like to know if you have an IT Patch Management strategy inplace.....specifically:

a) What patch management solution, if any, is in place?

b) How much time is spent on average each month checking patches to operating systems and applications and remediating the network?

c) What was the cost of purchasing and installing your existing patch management solution?

d) What is the cost of annual maintenance or subscription fee for this service?

e) When is this service due for renewal?

I look forward to receiving your response

Yours faithfully,

D. Speers

Dear Hounslow Primary Care Trust (PCT),

I note I neither have a FOI response or acknowledgment from you to my FOI request on Patch Management.
A full response was due yesterday 6th June . By law I believe I am due a prompt response within 20 working days and therefore am now requesting the response or an explanation as to why there is a delay.

Yours faithfully,

D. Speers

Dear Hounslow Primary Care Trust (PCT),

This FOI request is long overdue please could I now request an internal review.

Yours faithfully,

D. Speers

FOI (NHS NW London),

Dear D. Speers,

Apologies for the delay in response, Hounslow PCT have confirmed they do not have an IT Patch Management strategy in place.

Yours sincerely

Madeleine Stewart

Madeleine Stewart
FOI Officer | NHS North West London
15 Marylebone Road | London | NW1 5JD
020 7009 4157 | [email address]

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