Parking systems enquiry
Dear Norfolk County Council,
1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?
Yours faithfully,
Ellen Louise
Good Morning,
Freedom of Information Act 2000 – Information Request ENQ-291348-T2X1Y5
Thank you for your request for information under the Freedom of
Information Act 2000 received on 16 October 2018.
Andrew Swan will be dealing with your request.
We have up to 20 days in which to deal with your request. If we require
clarification regarding your request, we will contact you to explain this.
The 20 working day period will then start from the day that we receive
your clarification.
You will also be informed in advance if there is a charge for supplying
copies of the information.
Please also be aware that, if the requested information contains
references to any third parties, we may need to consult these individuals
about the release of their personal data before making a decision whether
or not to release the information to you.
We will also provide an explanation if any information is not released to
you.
Should you have any queries regarding your request, please contact the
team by email [1][email address] or by telephone
01603 222661.
Yours sincerely,
Sarah Cooper, Business Support Assistant
Information Compliance Team
Dept: 01603 222661
Room 043, County Hall, Norwich
[2]Norfolk County Council [3]Twitter[4]Facebook[5]Web
[6]Campaign Logo
Dear Ellen Louise,
Please find below our response to your information request.
1. What software do you use for Parking Enforcement (PCN issue and
processing) and when does the current contract end?
‘Chip Side’ supply our hand-helds and back office system – ongoing no end
date.
2. What system do you use for cashless (pay by phone) parking and when
does the current contract end?
‘MiPermit’ – ongoing no end date.
3. What software do you use for Fixed Penalty Notice enforcement ( FPN
issue and processing) and when does the current contract end?
Not applicable
4. What software do you use to issue parking permits and season tickets
and when does the current contract end?
‘MiPermit’ (virtual) and ‘Parking Gateway’ (paper) – on going with both
companies with no end date
If you are dissatisfied with our handling of your request you have the
right of appeal through the Council’s internal review procedure by setting
out the grounds of your appeal in writing to:
[1][email address]
or Information Compliance Team
Room 043
County Hall
Martineau Lane
Norwich
NR1 2DH
An appeal should be submitted within 40 working days of the date of this
notice and should be identified as "FOI Appeal".
If you are dissatisfied after pursuing the complaints procedure, you may
apply to the Information Commissioner under Section 50 of the Act for a
decision whether your request for information has been dealt with in
accordance with the requirements of Part I of the Act. Refer to the ICO
Website at: [2]https://ico.org.uk/concerns/ for advice on how to report a
concern. Or you can write to them at:
First Contact Team
Information Commissioner's Office
Wycliffe House
Water Lane, Wilmslow
Cheshire
SK9 5AF
Yours sincerely
Andy Swan, Senior Information Compliance Officer
Information Management Service
[3]Norfolk County Council [4]Twitter[5]Facebook[6]Web
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.
Donate Now