Dear Bedford Borough Council,
1. What software do you use for Parking Enforcement (PCN issue and processing) and when does the current contract end?
2. What system do you use for cashless (pay by phone) parking and when does the current contract end?
3. What software do you use for Fixed Penalty Notice enforcement ( FPN issue and processing) and when does the current contract end?
4. What software do you use to issue parking permits and season tickets and when does the current contract end?
Thank you for your e-mail requesting information under the Freedom of
Information Act 2000 / Environmental Information Regulations 2004.
We will proceed with the request which we received today. It is our
intention to have the information delivered to you as soon as possible
otherwise within the statutory 20 working days.
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Bedford BC - OFFICIAL-Unsecure
Request pursuant to Freedom of Information Act 2000 – Request No.12792
I refer to your recent enquiry for information held by the Council under
the provisions of the Freedom of Information Act 2000 concerning parking
systems. Under the provisions of the Freedom of Information Act, the
authority must state whether or not the information exists and I can
confirm that we do hold the information you requested which has been
Please find your request and our response below:
1. What software do you use for Parking Enforcement (PCN issue and
processing) and when does the current contract end?
Parking Gateway supplied by Imperial Civil Enforcement Solutions (ICES)
Contract end 3000.
2. What system do you use for cashless (pay by phone) parking and when
does the current contract end?
Phone and Pay supplied by Bemrose Booth Contract end 2022.
3. What software do you use for Fixed Penalty Notice enforcement ( FPN
issue and processing) and when does the current contract end?
The Councils Enviro Crime Officers issue FPN's manually from a pad or via
the post, the system used to log and process these is Civica APP. The
Council's street enforcement contractor Kingdom Services Group use their
own in house system.
4. What software do you use to issue parking permits and season tickets
and when does the current contract end?
Permit Gateway supplied by Imperial Civil Enforcement Solutions (ICES)
Contract end 3000.
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Copyright, Designs and Patents Act 1988. You are free to use it for your
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the purposes of news reporting. Any other reuse, for example commercial
publication, would require the permission of the copyright holder. For
further information regarding Re-use of Public Sector information please
see link below. If for whatever reason you are unhappy with our response
to your application you are entitled to pursue any dissatisfaction through
the Council's Internal Review Procedure. Pursuant to Section 17 (7) of
the Act the procedure provided by the Council for dealing with complaints
about the determination of this request for information is the Council’s
FOI Complaints Procedure, a copy of which can be obtained on request or is
set out at:
FOI & EIR Officer - Environment
Bedford Borough Council
Room 336, Borough Hall, Cauldwell Street, Bedford, MK429AP
(01234) 718243 (ext 47243)
‘Bedford Borough Council - Working with our partners to make the borough a
better place to live, work and visit.’
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