Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywSteven Ratheram mewngofnodwch a gadael i bawb wybod.

Parking Revenue derived from Fradley Junction

Steven Ratheram made this Rhyddid Gwybodaeth request to Canal & River Trust

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Dear Canal & River Trust,

I wish to request the following information related to car parking at your Fradley Junction site.

1/ What was the total revenue derived from parking charges for the car park adjacent to the Laughing Duck cafe for the periods:-
1/4/19 to 31/3/20
1/4/20 to 31/3/21

2/ What proportion of the total income was derived from;
- The cash based payment machine (operated by CP Plus Canal Trust / Group Nexus)
- The PayByPhone App (operated by Pay by Phone Ltd)
for the periods:-
1/4/19 to 31/3/20
1/4/20 to 31/3/21

3/ Who among the various stakeholders including; The Canal & River Trust (and its subsidiaries) and external / contracted companies (including CP Plus Canal Trust / Group Nexus and Pay by Phone Ltd) is responsible for setting the level of fees charged.

Yours faithfully,

Steven Ratheram

Information Request, Canal & River Trust

Dear Steven,

Thank you for contacting the Canal & River Trust with your enquiry. We are currently looking into this and will get back to you as soon as possible.

In the meantime, if you have any queries about this email, please do not hesitate to get in contact.

Kind Regards
Joshua

Joshua Fellows
Information Governance Administrator
Legal & Governance Services

E: [email address]

Canal & River Trust
Canal and River Trust, Aqua House, 20 Lionel Street, Birmingham, B3 1AQ

canalrivertrust.org.uk
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@canalrivertrust

/canalrivertrust

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dangos adrannau a ddyfynnir

Information Request, Canal & River Trust

Dear Mr Ratheram,

Thank you for contacting the Canal & River Trust with your request for information. The Trust has treated your request as a request for information under the Freedom of Information Act 2000.

You requested the following:

1/ What was the total revenue derived from parking charges for the car park adjacent to the Laughing Duck cafe for the periods:-
1/4/19 to 31/3/20
1/4/20 to 31/3/21

2/ What proportion of the total income was derived from;
- The cash based payment machine (operated by CP Plus Canal Trust / Group Nexus)
- The PayByPhone App (operated by Pay by Phone Ltd) for the periods:-
1/4/19 to 31/3/20
1/4/20 to 31/3/21

3/ Who among the various stakeholders including; The Canal & River Trust (and its subsidiaries) and external / contracted companies (including CP Plus Canal Trust / Group Nexus and Pay by Phone Ltd) is responsible for setting the level of fees charged.

I can confirm that while the Trust holds some of the information you have requested, its obligations under the Freedom of Information Act 2000 are limited in scope to information relating to statutory functions which were transferred to it from British Waterways under the British Waterways Board (Transfer of Functions) Order under 2012 – these functions relate to the operation and licensing of vessels on our inland waterway network.

The information you have requested does not relate to the operation or maintenance of our waterways, rather it is in relation to car parking at Fradley Junction. Therefore, the information you have requested falls outside the scope of the Act.

Please note the car parking fees for Trust Pay and Display car parks increased across all Trust sites from April 1st 2021. Originally the fees were due to increase from April 1st, 2020 – but with the COVID-19 pandemic it was felt that it would be more suitable to delay the increase until April 2021 when more social distancing restrictions were lifted.

The car parking fees had not been reviewed for a number of years and it was felt that now was a suitable time. We work with our Parking management company CP Plus to review the fees and find a competitive fee for each site.

If you are dissatisfied with the handling of your request, you have the right to ask for an internal review. Internal review requests should be submitted within two months of the date of this email and should be sent by email to [email address] or by post to Information Officer, Legal Department, Canal and River Trust, Aqua House, 20 Lionel Street, Birmingham, B3 1AQ. You are also able to contact the Information Commissioner by telephoning 0303 123 1113 although please note they would usually expect you to have gone through our internal review procedure before contacting them.

Kind Regards
Joshua

Joshua Fellows
Information Governance Administrator
Legal & Governance Services

E: [email address]

Canal & River Trust
Canal and River Trust, Aqua House, 20 Lionel Street, Birmingham, B3 1AQ

canalrivertrust.org.uk
Sign up for the Canal & River Trust e-newsletter canalrivertrust.org.uk/newsletter

@canalrivertrust

/canalrivertrust

/canalrivertrust

dangos adrannau a ddyfynnir

Steven Ratheram

Dear Mr Fellows,

Whilst I acknowledge that the information requested falls outside the scope of the Freedom of Information Act 2000 the issue of parking and public accesibility relates directly to the trust’s charitable objects or purposes set out in its own Articles of Association :-

Section 2.1 “to preserve, protect, operate and manage Inland Waterways for public benefit”.
Section 2.1.3 “for recreation or other leisure-time pursuits of the public in the interest of their health and social welfare
Section 2.2 "to protect and conserve for public benefit sites, objects and buildings of archaeological, architectural, engineering or historic interest on, in the vicinity of, or otherwise associated with Inland Waterways".

The facilities at Fradley Junction must surely fall within the scope of these objects. So too the policies such as parking charges and specifically the competence with such policies are managed by the trust. The issue here is not the level of charges but how parking policies are managed both onsite and by the trust as a whole.

When charges were increased in early April 2021 it is evident that poor communication by; the trust, its chosen parking management company CP Plus and the service provider PayByPhone led to incorrect charges being made via the phone app which amounted to twice that of the fee charged by the onsite ticket machine. The situation persisted for a week during which time the ticket machine - as often the case - was inoperable. Accordingly visitors had no choice but to; leave, accept the incorrect charges or - as was also evident - simply not pay at all.

Failure to administer parking policies in a competent manner; loses revenue for the trust, punishes regular visitors to this local, publicly funded, beauty spot, impairs accessibility (especially for those of limited means) and furthermore damage the interests of the businesses that operate at the site.

In summary this request sought to obtain information that would quantify those losses.

Yours sincerely,
Steven Ratheram

Gadawodd Allan Richards anodiad ()

Steven
Re -
I can confirm that while the Trust holds some of the information you have requested, its obligations under the Freedom of Information Act 2000 are limited in scope to information relating to statutory functions which were transferred to it from British Waterways under the British Waterways Board (Transfer of Functions) Order under 2012 – these functions relate to the operation and licensing of vessels on our inland waterway network.

This is untrue. The British Waterways Board (Transfer of Functions) Order under 2012 transferred the functions of Navigation Authority, Harbour Authority and Statutory Undertaker to CRT.

The Transport Act 1962 Section 43 allows CRT to charge for services -

Subject to this Act and to any such enactment as is mentioned in the last foregoing subsection, the British Waterways Board and Canal & River Trust shall have power to demand, take and recover such charges for their services and facilities, and to make the use of those services and facilities subject to such terms and conditions, as they think fit.

Based on the above, your request falls under the FOI Act as it applies to CRT because

I suggest you ask for an internal review of your request by clicking on the appropriate link.

Information Request, Canal & River Trust

Dear Mr Ratheram,

Thank you for your email and outlining your concerns regarding the parking policies. We ae treating your response as a request for internal review, of which shall be handled by myself.

I can confirm that the Trust has 20 working days to respond to your request as stipulated by the Freedom of Information Act 2000. I therefore make the deadline the . I shall however endeavour to provide a response sooner than that.

I shall be back in contact should I require any further information from you. Likewise, if you have anything further you wish to raise, and for me to consider, in the handling of your request please let me know as soon as possible.

Kind regards,
Hannah

Hannah Mobberley
Information Governance Advisor
Legal & Governance Services

Canal & River Trust
Canal and River Trust, Aqua House, 20 Lionel Street, Birmingham, B3 1AQ

dangos adrannau a ddyfynnir

Information Request, Canal & River Trust

Dear Mr Ratheram,

Thank you for your email of 15th May 2021. I have treated your below email as a internal review request under the Freedom of Information Act.

I have reviewed the response from Mr Fellows from 1st April and am in agreement that the requested information is out of scope of the Freedom of Information Act.

Whilst the information you have requested does form part of the Trusts charitable functions it does not relate to the Trusts statutory functions, the operation or maintenance of our waterways. Since the statutory functions transferred to the Trust in the Transfer of Functions Order 2012 any information in relation to activities that do not form part of our statutory functions, such as parking, falls outside the scope of the Act.

You can view a copy of the transfer of function order using the following link  https://www.legislation.gov.uk/ukdsi/201....

To confirm the price increase came in 1st April 2021. It was due to come in 1st April 2020 however due to Covid we did not feel it was a good time to increase the prices and it was delayed until 2021. The price prior to the increase was:

Upto 4 Hours - £1 after increase £1.50
Per day - £1.50 before increase and £2 per day after this.

As you are already aware unfortunately there was a glitch in the system the first week of the implementation of the new prices however this was resolved as soon as we could. If you/anyone you know you have been charged twice for a visit please let us know and we would be happy to arrange a refund.

I acknowledge your concern regarding parking management and communication and have passed this onto the relevant team who have assured me that whilst we do not have a parking management policy we / CP Plus operate the pay and display car parks in accordance with the British Car Park association regulations. We are also not required to communicate any charging changes however as previously mentioned in Mr Fellows' response the car parking fees at this site had not been reviewed for a number of years and it was felt that now was a suitable time. We work with our Parking management company CP Plus to review the fees and find a competitive fee for each site.

If you are dissatisfied with the handling of your request for an internal review, then you are able to contact the Information Commissioner by telephoning 0303 123 1113.

Kind regards,
Hannah

Hannah Mobberley
Information Governance Advisor
Legal & Governance Services

Canal & River Trust
Canal and River Trust, Aqua House, 20 Lionel Street, Birmingham, B3 1AQ

dangos adrannau a ddyfynnir

Nid ydym yn gwybod a yw'r ymateb mwyaf diweddar i'r cais hwn yn cynnwys gwybodaeth neuai peidio - os chi ywSteven Ratheram mewngofnodwch a gadael i bawb wybod.