Parking invoices

Helen Highwater made this Rhyddid Gwybodaeth request to Oxford University Hospitals NHS Foundation Trust

This request has been closed to new correspondence. Contact us if you think it should be reopened.

Roedd y cais yn llwyddiannus.

Dear Oxford University Hospitals NHS Trust,

In a recent staff email you wrote

"It has been brought to our attention that information is being circulated on social media advising staff and the public to ignore BCNs. The information suggests that drivers cannot be taken to court over notices issued on Hospital sites. This is incorrect and you should not ignore a BCN if you receive one. "

Please can you let me know

1. How many "Breach of Contract Notices" you have issued since Trethowan's have handled the process.

2. How many notices are outside the permitted payment period and are still unpaid.

3. How many of these unpaid notices have been had small claims court cases opened (by opened I mean the fee has been paid to open a small claims case).

4. If any small claims court hearings have been heard, how many of these were concluded and judged against the driver.

5. If any small claims court hearings have been heard, how many of these were concluded and judged for the driver and/or no evidence was offered.

6. Please detail any targets and/or incentives paid to staff issuing BCNs and to Trethowan's solicitors for the BCN process.

7. Finally, please can you confirm if the process is revenue positive for the trust, and also if there is an agreed percentage the trust takes of BCN notices.

Many thanks in advance for your help.

Yours faithfully,

Helen Highwater

FOIA (RTH) OUH,

Dear Sir/Madam

Thank you for your request in which you asked for information the trust may hold.

Your request is being considered and Oxford University Hospitals NHS Foundation Trust will respond within 20 working days in compliance with the Freedom of Information Act 2000.

There may be a fee payable for this information. You will be informed if this is the case and you can decide if you wish to proceed with your request.

If appropriate, the information requested can be made available in alternative formats, including other languages, Braille, large print, and
CD’s. If you require any of these formats then please let me know.

Please contact me if you have any further enquiries about your request. I would be grateful if you could quote the reference number given at the top of this email.

Regards,

Valerie Gray

Freedom of Information Officer
Planning & Information
Oxford University Hospitals NHS Foundation Trust
The John Radcliffe Hospital
Headley Way | Headington | Oxford | OX3 9DU

Tel: 01865 572470
Email: [email address]

Recipients should be aware that all emails received or sent by this Trust are subject to the Freedom of Information Act 2000 and therefore information within them may be disclosed to a third party. Please note that under our obligations to the Data Protection Act 1998, we will not disclose any personal information without your consent.

dangos adrannau a ddyfynnir

FOIA (RTH) OUH,

Dear Ms Highwater,

 

Thank you for your email dated the 11th March 2017.

The Trust commissions a third party to manage debt recovery services and
they are primary holders of any data generated. For the Trust to provide
the information it will incur administration cost, of £450 under FOIA (the
work will exceed the cost limit).

 

Information readily available is outlined below:

 

·       There are 9146 cases over a 6 year period (approximate)

·       There are no incentives or targets for Trethowans with regards to
BCN process

·       The Trust  retains all the money from breach of contract notices

 

Please advise based on the above.

 

Regards,

 

Valerie Gray

 

Freedom of Information Officer

Planning & Information

Oxford University Hospitals NHS Foundation Trust The John Radcliffe
Hospital Headley Way | Headington | Oxford | OX3 9DU

 

Tel: 01865 572470

Email: [email address]

 

Recipients should be aware that all emails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore
information within them may be disclosed to a third party. Please note
that under our obligations to the Data Protection Act 1998, we will not
disclose any personal information without your consent.

 

 

 

 

dangos adrannau a ddyfynnir

Dear Valerie,

Thank you for your response and the information you provided.

You will be aware that one of the Trust's values according to your website is

"ensuring that we act with integrity"

and so any emails sent to all staff would have presumably had at least some basis in fact when it was stated

"This is incorrect [...] that drivers cannot be taken to court over notices issued on Hospital sites"

Therefore please can you provide the number of court cases that have been commenced from Trust-issued BCNs. If this number is not available to the Trust then please disclose the data or information you used to base such an important statement on.

This information could include Trust email internal or external correspondence regarding including this statement in the email.

I am sure that a single number will not cost £450 to procure and I thank you for your co-operation with this.

Yours sincerely,

Helen Highwater

FOIA (RTH) OUH,

Dear Ms. Highwater,

I am writing to respond to your request sent on the 6th April 2017. Oxford University Hospitals Trust can confirm that it holds the data that you requested.

There have been four prosecutions for non-payment of parking fines on hospital sites over the past 2 years.

Internal review

If you are dissatisfied with the service or response to your request you can ask for an internal review by writing to:

Eileen Walsh, Director of Assurance, John Radcliffe Hospital, Headley Way, Headington, Oxford OX3 9DU.

If you remain dissatisfied with the handling of your request or complaint, you have a right to appeal to the Information Commissioner at:

The Information Commissioner's Office,
Wycliffe House, Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.

Telephone: 0303 123 1113 Website: www.ico.gov.uk

Provision of this information does not constitute permission for its commercial re-use in terms of the Re-Use of Public Sector Information Regulations 2005. You are free to use the information for your own use, including for non-commercial research purposes. The information may also be used for the purposes of news reporting. However, any other type of re-use will require permission from the Oxford University Hospitals NHS Trust.

Yours sincerely,

Nuala

Nuala Buchan Brodie
Information Governance & Records Manager | John Radcliffe Hospital | Headley Way | Oxford| OX3 9DU

Please note this email address is not suitable to receive confidential Information. For any person-identifiable, sensitive or confidential email please use [email address] Recipients should be aware that all emails received or sent by this Trust are subject to the Freedom of Information Act 2000 and therefore information within them may be disclosed to a third party. Please note that under our obligations to the Data Protection Act 1998, we will not disclose any personal information without your consent.

dangos adrannau a ddyfynnir

Helen Highwater

Dear Nuala,

Thank you for your reply.

I believe the information you have provided is incorrect as parking is not a criminal offence and so the police would not prosecute people.

Please can you clarify exactly what action has been taken, or confirm that Thames Valley Police have prosecuted four people for hospital parking.

Many thanks for your help.

Yours sincerely,

Helen Highwater

FOIA (RTH) OUH,

Dear Ms Highwater,

 

I am writing to respond to your request sent on the 5th May 2017. Oxford
University Hospitals Trust can confirm that it holds the data that you
requested which is presented below.

 

27/1/17                Oxford County Court      Unpaid BCNs      Found in
favour of the Trust

11/4/17                Oxford County Court      Unpaid BCNs      Found in
favour of the Trust

28/4/17                Oxford County Court      Unpaid BCNs      Found in
favour of the defendant

 

Internal review

 

If you are dissatisfied with the service or response to your request you
can ask for an internal review by writing to:

 

Eileen Walsh, Director of Assurance, John Radcliffe Hospital, Headley Way,
Headington, Oxford OX3 9DU.

 

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:

 

The Information Commissioner's Office,

Wycliffe House, Water Lane,

Wilmslow,

Cheshire,

SK9 5AF.

 

Telephone: 0303 123 1113 Website: [1]www.ico.gov.uk

 

Provision of this information does not constitute permission for its
commercial re-use in terms of the Re-Use of Public Sector Information
Regulations 2005.  You are free to use the information for your own use,
including for non-commercial research purposes.  The information may also
be used for the purposes of news reporting.  However, any other type of
re-use will require permission from the Oxford University Hospitals NHS
Trust.

 

Yours sincerely,

 

Nuala

 

Nuala Buchan Brodie

Information Governance & Records Manager Rm 4A71C Level 4 Academic Block |
John Radcliffe Hospital | Headley Way | Oxford| OX3 9DU

Tel: 01865 (2)26912

 

Please note this email address is not suitable to receive confidential
Information. For any person-identifiable, sensitive or confidential email
please use [2][email address] Recipients should be aware that all
emails received or sent by this Trust are subject to the Freedom of
Information Act 2000 and therefore information within them may be
disclosed to a third party. Please note that under our obligations to the
Data Protection Act 1998, we will not disclose any personal information
without your consent.

 

 

 

References

Visible links
1. http://www.ico.gov.uk/
2. mailto:[email address]