Paperless NHS

Rachel Jackson made this Rhyddid Gwybodaeth request to Bedford Hospital NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Bedford Hospital NHS Trust,

Please can you assist me in providing the following information about the Trust:

1. How many printers/MFD’s does the Trust have?
2. Does the Trust have a Managed Print Service contract?
3. If so, who provides the Managed Print Service?
4. When was the contract awarded and what is the length of the contract?
5. What is the approximate spend on print annually?
6. Who is responsible at the Trust for the running/upkeep of the Managed Print Service solution?
7. Does the Trust have a strategy to manage patient records electronically? If so please detail.
8. Does the Trust have an EDRMS (electronic document records management system)? If so which EDRMS software does the Trust have?
9. Which EPR system does the Trust have?
10. Does the Trust have plans to procure an EPR / EDRMS / records management solution?
11. How many physical patient record sets does the Trust have? What is the average number of volumes per patient record?
12. Does the Trust utilise a 3rd party storage organisation to store / manage paper notes? If so please detail.
13. Has the Trust scanned any patient records – in-house or via a 3rd party scanning bureau? If so how many records have been digitised?
14. Does the Trust have dedicated storage library space for health (and corporate / non-clinical) records?
15. How many personnel are employed within the health records management team (to file, retrieve, update physical records)?
16. Does the Trust manage its own incoming mail or is this service outsourced?
17. If outsourced, who is the current provider, when did the contract start and what is the contract term?
18. What is the volume of outgoing mail sent by the Trust?
19. Does the Trust have any hybrid mail services for sending letters or other correspondence?
20. If yes, who is the hybrid mail provider, when did this contract start and what was the contract term?
21. What is the Trust’s percentage of DNA's annually (Do not attend)?

Yours faithfully,

Rachel Jackson

FOI, Bedford Hospital NHS Trust

Thank you for contacting the Freedom of Information (FOI).

This emailbox is not monitored regularly.

Your email is important to us and we will ensure that you receive respond
as soon as possible.

 

Kind regards,

Bedford Hospital NHS Trust

IG/FOI Co-ordinator

 

FOI, Bedford Hospital NHS Trust

Dear Rachel,

I acknowledge receipt of your request under the Freedom of Information (FOI) Act, and you can expect the Trust’s response on or by 24/05/2018.

Yours sincerely

Monika Fronczak
IG/FOI Coordinator
Information Governance
Corporate Affairs
Bedford Hospital NHS Trust
Kempston Rd | Bedford | MK42 9DJ
Direct dial: 01234 355122
[email address]

dangos adrannau a ddyfynnir

FOI, Bedford Hospital NHS Trust

Dear Rachel,

I write in response to your request under the Freedom of Information (FOI) Act.

Please see the trust’s replies, set out with your questions, below.

1. How many printers/MFD’s does the Trust have? Approximately 250
2. Does the Trust have a Managed Print Service contract? Yes
3. If so, who provides the Managed Print Service? Ricoh
4. When was the contract awarded and what is the length of the contract? December 2015 – five years
5. What is the approximate spend on print annually? £198,693
6. Who is responsible at the Trust for the running/upkeep of the Managed Print Service solution? Steve Morgan Director of Support Services
7. Does the Trust have a strategy to manage patient records electronically? If so please detail. Not yet
8. Does the Trust have an EDRMS (electronic document records management system)? If so which EDRMS software does the Trust have? No
9. Which EPR system does the Trust have? n/a
10. Does the Trust have plans to procure an EPR / EDRMS / records management solution? Yes
11. How many physical patient record sets does the Trust have? What is the average number of volumes per patient record? Approximately 750,000 1.2
12. Does the Trust utilise a 3rd party storage organisation to store / manage paper notes? If so please detail. Yes, only storage
13. Has the Trust scanned any patient records – in-house or via a 3rd party scanning bureau? If so how many records have been digitised? No
14. Does the Trust have dedicated storage library space for health (and corporate / non-clinical) records? Yes
15. How many personnel are employed within the health records management team (to file, retrieve, update physical records)? 35
16. Does the Trust manage its own incoming mail or is this service outsourced? No
17. If outsourced, who is the current provider, when did the contract start and what is the contract term? n/a
18. What is the volume of outgoing mail sent by the Trust? Approximately 2000 letters per day
19. Does the Trust have any hybrid mail services for sending letters or other correspondence? No
20. If yes, who is the hybrid mail provider, when did this contract start and what was the contract term? n/a
21. What is the Trust’s percentage of DNA's annually (Do not attend)? 3 to 5%

This information is provided for your personal use and is the property of Bedford Hospital NHS Trust and subject to any existing Intellectual Property and Database Rights. Any commercial application or use of this information may be subject to the provisions of the Re-use of Public Sector Information Regulations 2015 (RPSI). This means that if you wish to re-use the information provided for commercial purposes for any reason you must ask the Trust for permission to do so.

I hope that this information is of help to you but if you are not satisfied with the Trust’s response, or want to complain about the way in which your request has been handled, you are entitled to request an internal review. To do so, please contact the Information Governance Manager at [email address] Should your complaint not be upheld you have the right to appeal against the decision by contacting the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow SK9 5AF.

Yours sincerely

Monika Fronczak
IG/FOI Coordinator
Information Governance
Corporate Affairs
Bedford Hospital NHS Trust
Kempston Rd | Bedford | MK42 9DJ
Direct dial: 01234 355122
[email address]

dangos adrannau a ddyfynnir