Paperless NHS

Rachel Jackson made this Rhyddid Gwybodaeth request to The Princess Alexandra Hospital NHS Trust

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear The Princess Alexandra Hospital NHS Trust,

Please can you assist me in providing the following information about the Trust:
1. How many printers/MFD’s does the Trust have?
2. Does the Trust have a Managed Print Service contract?
3. If so, who provides the Managed Print Service?
4. When was the contract awarded and what is the length of the contract?
5. What is the approximate spend on print annually?
6. Who is responsible at the Trust for the running/upkeep of the Managed Print Service solution?
7. Does the Trust have a strategy to manage patient records electronically? If so please detail.
8. Does the Trust have an EDRMS (electronic document records management system)? If so which EDRMS software does the Trust have?
9. Which EPR system does the Trust have?
10. Does the Trust have plans to procure an EPR / EDRMS / records management solution?
11. How many physical patient record sets does the Trust have? What is the average number of volumes per patient record?
12. Does the Trust utilise a 3rd party storage organisation to store / manage paper notes? If so please detail.
13. Has the Trust scanned any patient records – in-house via a 3rd party scanning bureau? If so how many records have been digitised?
14. Does the Trust have dedicated storage library space for health (and corporate / non-clinical) records?
15. How many personnel are employed within the health records management team (to file, retrieve, update physical records)?
16. Does the Trust manage its own incoming mail or is this service outsourced?
17. If outsourced, who is the current provider, when did the contract start and what is the contract term?
18. What is the volume of outgoing mail sent by the Trust?
19. Does the Trust have any hybrid mail services for sending letters or other correspondence?
20. If yes, who is the hybrid mail provider, when did this contract start and what was the contract term?
21. What is the Trust’s percentage of DNA's annually (Do not attend)?

Yours faithfully,

Rachel Jackson

FOI (RQW) Pr Alexandra Hosp Tr, The Princess Alexandra Hospital NHS Trust

Dear Ms Jackson

 

Thank you for your email received 28/02/2018. Under the Freedom of
Information Act 2000 we are required to provide a response within 20
working days following the first working day of receipt.

 

You can expect to receive a response on 28/03/2018 however your request
will be processed as soon as possible. We will advise you if we do not
hold the information or if it falls within one of the exemptions laid down
in the act.

 

Your request has been given the reference number FOI 18-112. Please use
this in all future correspondence regarding this request.

 

We will contact you if we require any further clarification.

 

Kind regards

 

FOI team

 

The Princess Alexandra Hospital NHS Trust

 

dangos adrannau a ddyfynnir

FOI (RQW) Pr Alexandra Hosp Tr, The Princess Alexandra Hospital NHS Trust

Dear Ms Jackson

 

I am writing to confirm that the Princess Alexandra Hospital NHS trust has
now completed its search for the information which you requested on
28/02/2018 and can respond as follows.

 

Please can you assist me in providing the following information about the
Trust:

 

 1. How many printers/MFD’s does the Trust have?

 

365

 

 2. Does the Trust have a Managed Print Service contract?

 

Yes

 

 3. If so, who provides the Managed Print Service?

 

Apogee

 

 4. When was the contract awarded and what is the length of the contract?

 

The contract was awarded in 2012 and is a 5 year contract, expiring May
2018

 

 5. What is the approximate spend on print annually?

 

This is considered commercially sensitive and therefore exempt under
section 43 of the FOI act 2000.

 

 6. Who is responsible at the Trust for the running/upkeep of the Managed
Print Service solution?

 

Furzana Kausar, Head of IT

 

 7. Does the Trust have a strategy to manage patient records
electronically? If so please detail.

 

No

 

 8. Does the Trust have an EDRMS (electronic document records management
system)? If so which EDRMS software does the Trust have?

 

No

 

 9. Which EPR system does the Trust have?

 

Cambio Cosmic

 

10. Does the Trust have plans to procure an EPR / EDRMS / records
management solution?

 

No

 

11. How many physical patient record sets does the Trust have? What is the
average number of volumes per patient record?

 

            PAHT holds in excess of 100,000 patient records, 90% of
patients only have one volume.

 

12. Does the Trust utilise a 3rd party storage organisation to store /
manage paper notes? If so please detail.

 

           We use off site storage for records over 3 years old

 

13. Has the Trust scanned any patient records – in-house via a 3rd party
scanning bureau? If so how many records have been digitised?

 

No

 

14. Does the Trust have dedicated storage library space for health (and
corporate / non-clinical) records?

 

            Only for health records

 

15. How many personnel are employed within the health records management
team (to file, retrieve, update physical records)?

 

The Health Record department currently employs 40 staff

 

16. Does the Trust manage its own incoming mail or is this service
outsourced?

 

Trust Managed

 

17. If outsourced, who is the current provider, when did the contract
start and what is the contract term?

 

N/A

 

18. What is the volume of outgoing mail sent by the Trust?

 

Approx. 300,000 per annum via the post room

 

19. Does the Trust have any hybrid mail services for sending letters or
other correspondence?

 

Yes

 

20. If yes, who is the hybrid mail provider, when did this contract start
and what was the contract term?

 

Provider is Synertec, start date 2/9/2009, ongoing contract

 

21. What is the Trust’s percentage of DNA's annually (Do not attend)?

 

7.98%

 

If you have any queries about this response please do not hesitate to
contact us. Please remember to quote the reference number above in any
future communications.

 

If you are not happy with the service you have received in relation to
your request and would like to make a complaint or request a review of our
decision you should write to: The Chief Executive, The Princess Alexandra
Hospital NHS Trust, Hamstel Road, Harlow, Essex, CM20 1QX.

 

If you are not content with the outcome of your complaint you may request
a decision from the Information Commissioner. Generally, the ICO cannot
make a decision unless you have exhausted the complaints procedure
provided by the Princess Alexandra Hospital NHS Trust.

 

You can contact the ICO at: The Information Commissioners Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, Sk9 5AF.

 

Kind regards

 

FOI team

 

The Princess Alexandra Hospital NHS Trust

 

 

dangos adrannau a ddyfynnir