Oxford mooring restrictions

Environment Agency did not have the information requested.

edward surridge

Dear Environment Agency,

This FOI requests asks the E.A. to share all pertinent information including maps on what locations are considered unsafe for mooring due to navigation reasons within Oxford city limits on both rivers.

Yours faithfully,

Edward Surridge

Enquiries, Unit, Environment Agency

4 Attachments

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Enquiries, Unit, Environment Agency

4 Attachments

Dear Edward,

 

Thank you for your freedom of information request for the Oxford area.

 

For your information, I have passed your query to our local Customers &
Engagement Team (Environment Planning & Engagement) for advice. They will
look into your request and they will be in touch with you shortly. The
Customers & Engagement team have 20 working days from the date we receive
your enquiry to provide a response, and they will get this to you as soon
as possible.

 

Should you wish to contact them in the meantime, their details are below.

 

Customers and Engagement

Environment Planning & Engagement

Environment Agency

South East Region, Thames West Area

Redkite House

Howbery Park

WALLINGFORD

OX10 8BD

 

Tel: 03708 506506

 

Please quote your Enquiry Ref:130607/PC05 - in your correspondence with
us.

 

From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW).

Any enquiries for Wales, with the exception of Rod licensing and the
Carbon Reduction Commitment, should be directed to Natural Resources
Wales.

Natural Resources Wales will deal with your enquiry and / or process your
application.  If you have any further queries you can contact NRW Tel:
0300 065 3000  

e mail: [1][email address] or visit their
website: [2]www.naturalresourceswales.gov.uk

 

Kind Regards.

 

Paul Carnall

Customer Service Advisor

Email Enquiries Unit

National Customer Contact Centre

Part of National Operations

Environment Agency

Tel: 03708 506506

Website: [3]www.environment-agency.gov.uk/

 
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We would really like to know what you think of our customer service.
Please can you spare five minutes to complete our short survey; your
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show quoted sections

edward surridge

Dear mr Carnall,

Would you be able to profide a reply adding Microsoft or possibly open source files as are commonly used by the majority of people?

If yes then do so if not then refer me to your compliants department / procedure.

Edward Surridge

Enquiries, Unit, Environment Agency

4 Attachments

Thank you for contacting the Environment Agency.

 

Please note; this is an auto reply message.

 

From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW). Those with interests in Wales should use the following link for
more information:

[1]http://www.environment-agency.gov.uk/abo...

 

Our Service Commitment

Our target is to respond to correspondence in 10 working days but you can
expect to receive a reply from us within 4 working days. If your enquiry
is of a technical nature this could take up to 20 working days.

 

The response day for all enquiries starts from the next working day of you
receiving this message.

 

For further information on what you can expect from us – our service
commitment, please visit our website: 

[2]http://www.environment-agency.gov.uk/abo...

Incident

If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste etc, please call our freephone 24 hour
Incident Hotline on 0800 80 70 60. For more details about incident
reporting please see our website:

[3]http://www.environment-agency.gov.uk/con...

 

Charging for information

 

Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy, however this isn’t always
the case for a general enquiry. Please visit our website for further
charging information:

[4]http://www.environment-agency.gov.uk/bus...

 

Kind Regards,

 

National Customer Contact Centre

 

Follow us on

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Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.

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WT Enquiries, Environment Agency

3 Attachments

Dear Mr Surridge

 

Our reference: WT10144

 

Thank you for your email.

 

Please find attached our response along with the River Thames Cruising
Guide for your information.

 

May I draw your attention to our enclosed standard notice for the supply
of Environment Agency information.

 

We would be really grateful if you could spare five minutes to help us
improve our service. Please click on the link below and fill in our survey
– we use every piece of feedback we receive:
[1]http://www.surveyshack.com/link/f959

 

Yours sincerely

 

Natalie Hyde

Customers and Engagement Officer

Direct Dial: 01491 828312

 

Customers and Engagement

Environment Planning and Engagement

Environment Agency

South East Region, West Thames Area

Red Kite House, Howbery Park, Wallingford

OX10 8BD

Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.

We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.

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edward surridge

Dear Enquiries, Unit,

Thanks

Yours sincerely,

edward surridge