Oxford mooring restrictions
Dear Environment Agency,
This FOI requests asks the E.A. to share all pertinent information including maps on what locations are considered unsafe for mooring due to navigation reasons within Oxford city limits on both rivers.
Yours faithfully,
Edward Surridge
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Dear Edward,
Thank you for your freedom of information request for the Oxford area.
For your information, I have passed your query to our local Customers &
Engagement Team (Environment Planning & Engagement) for advice. They will
look into your request and they will be in touch with you shortly. The
Customers & Engagement team have 20 working days from the date we receive
your enquiry to provide a response, and they will get this to you as soon
as possible.
Should you wish to contact them in the meantime, their details are below.
Customers and Engagement
Environment Planning & Engagement
Environment Agency
South East Region, Thames West Area
Redkite House
Howbery Park
WALLINGFORD
OX10 8BD
Tel: 03708 506506
Please quote your Enquiry Ref:130607/PC05 - in your correspondence with
us.
From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW).
Any enquiries for Wales, with the exception of Rod licensing and the
Carbon Reduction Commitment, should be directed to Natural Resources
Wales.
Natural Resources Wales will deal with your enquiry and / or process your
application. If you have any further queries you can contact NRW Tel:
0300 065 3000
e mail: [1][email address] or visit their
website: [2]www.naturalresourceswales.gov.uk
Kind Regards.
Paul Carnall
Customer Service Advisor
Email Enquiries Unit
National Customer Contact Centre
Part of National Operations
Environment Agency
Tel: 03708 506506
Website: [3]www.environment-agency.gov.uk/
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Dear mr Carnall,
Would you be able to profide a reply adding Microsoft or possibly open source files as are commonly used by the majority of people?
If yes then do so if not then refer me to your compliants department / procedure.
Edward Surridge
Thank you for contacting the Environment Agency.
Please note; this is an auto reply message.
From the 1 April 2013 the functions carried out by the Environment Agency
in Wales were taken over by a new body called Natural Resources Wales
(NRW). Those with interests in Wales should use the following link for
more information:
[1]http://www.environment-agency.gov.uk/abo...
Our Service Commitment
Our target is to respond to correspondence in 10 working days but you can
expect to receive a reply from us within 4 working days. If your enquiry
is of a technical nature this could take up to 20 working days.
The response day for all enquiries starts from the next working day of you
receiving this message.
For further information on what you can expect from us – our service
commitment, please visit our website:
[2]http://www.environment-agency.gov.uk/abo...
Incident
If you wish to report an incident i.e. pollution, fish in distress,
dumping of hazardous waste etc, please call our freephone 24 hour
Incident Hotline on 0800 80 70 60. For more details about incident
reporting please see our website:
[3]http://www.environment-agency.gov.uk/con...
Charging for information
Please note that there may be a charge for the provision of information in
line with the 'Charging for Information' policy, however this isn’t always
the case for a general enquiry. Please visit our website for further
charging information:
[4]http://www.environment-agency.gov.uk/bus...
Kind Regards,
National Customer Contact Centre
Follow us on
[5][IMG][6][IMG][7][IMG][8][IMG]
Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.
We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.
References
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Dear Mr Surridge
Our reference: WT10144
Thank you for your email.
Please find attached our response along with the River Thames Cruising
Guide for your information.
May I draw your attention to our enclosed standard notice for the supply
of Environment Agency information.
We would be really grateful if you could spare five minutes to help us
improve our service. Please click on the link below and fill in our survey
– we use every piece of feedback we receive:
[1]http://www.surveyshack.com/link/f959
Yours sincerely
Natalie Hyde
Customers and Engagement Officer
Direct Dial: 01491 828312
Customers and Engagement
Environment Planning and Engagement
Environment Agency
South East Region, West Thames Area
Red Kite House, Howbery Park, Wallingford
OX10 8BD
Information in this message may be confidential and may be legally privileged. If you have received this message by mistake, please notify the sender immediately, delete it and do not copy it to anyone else.
We have checked this email and its attachments for viruses. But you should still check any attachment before opening it.
We may have to make this message and any reply to it public if asked to under the Freedom of Information Act, Data Protection Act or for litigation. Email messages and attachments sent to or from any Environment Agency address may also be accessed by someone other than the sender or recipient, for business purposes.
References
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