OT Assessment Waiting List Numbers - HA

Mae'r ymateb i'r cais hwn yn hwyr iawn. Yn ôl y gyfraith, ym mhob amgylchiad, dylai Helena Homes fod wedi ymateb erbyn hyn. (manylion). Gallwch gwyno drwy yn gofyn am adolygiad mewnol.

Dear FOI team,

Please provide the following information in email format:

1. Number of residents currently awaiting an OT assessment
2. How many OT assessments have been requested from the LA in the past 12 months.
3. Average waiting time for an OT assessment
4. If your organisation uses independent OT services
5. If so average cost paid per assessment.
6. Name, email and contact number of person responsible in your organisation who is or would be responsible for the decision to commission independent OT assessments.

Yours faithfully,

Nikki Thompson

Customer Service Centre, Helena Homes

Thank you for contacting Helena Partnerships. We’ve received your email
and will respond within 4 hours during weekdays.

Our normal working hours are Monday to Friday, 8am - 5pm.

Emails received outside of these times will be dealt with the on the
following working day.

Save time, do it online:

Registering for an online account puts all our key services at your
fingertips. You can:
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Visit www.helenahomes.co.uk and open an account, you’ll need your Tenancy
Reference Number.

The OneCall Team

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Torus62 Limited, trading as Torus, is an exempt charity, a registered
provider of social housing and a community benefit society.
Registered in England
Financial Conduct Authority Number: 7826
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

Helena Partnerships Limited is part of the Torus Group and is an exempt
charity, a registered provider of social housing and a community benefit
society.
Registered in England.
Financial Conduct Authority Number: 7824
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD

Golden Gates Housing Trust Limited is part of the Torus Group and is an
exempt charity, a registered provider of social housing and a community
benefit society.
Registered in England
Financial Conduct Authority Number: 7825
Registered office: Bank Park House, Kendrick Street, Warrington, WA1 1UZ

Torus 62 Commercial Services Limited
Registered in England
Company Registration Number: 05270846
Registered office: Helena Central, 4 Corporation Street, St Helens
Merseyside WA9 1LD