Operation of your Twitter account.

Alexander Davidson made this Rhyddid Gwybodaeth request to Edinburgh Trams Limited

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn rhannol lwyddiannus.

Alexander Davidson

Dear Edinburgh Trams Limited,

Under the Freedom Of Information Act could you please tell me the following information regarding your Twitter account that you currently operate:

1. How many Twitter accounts are currently blocked by your @EdinburghTrams Twitter account?

2. Please can you provide a list of each of these Twitter accounts that are currently blocked by your @EdinburghTrams Twitter account?

3. How many Twitter accounts are currently muted by your @EdinburghTrams Twitter account?

4. Please can you provide a list of each of these Twitter accounts that are currently muted by your @EdinburghTrams Twitter account?

5. How many staff are currently employed to run your Twitter account?

6. Which depot or office or location are the people who run your Twitter account based at?

7. Do your staff who run your Twitter account solely do this job or do they do it as well as other customer service work like answering phone calls and emails for example?

8. Can you please provide a job description of the job of the people who run your Twitter account?

Thank you very much and i look forward to reading your response to my Freedom Of Information Act request.

Yours faithfully,

Alexander Davidson

TramFoisa, Edinburgh Trams Limited

Hi

Thanks for contacting us regarding a Freedom of Information request at
Edinburgh Trams.

One of the team will get back to you shortly.

In the meantime, check out
[1]http://edinburghtrams.com/information/fr... for more
information.

If your query is regarding our products and services, please contact
Customer Relations using the details below:

•Tel: 0131 338 5780

•SMS: Text ‘TRAM’ to 82228

•Social: Find us on [2]Facebook & [3]Twitter

•Email: [email address]

•Post: 1 Myreton Drive, Edinburgh, EH12 9GF

•Live Chat: [4]edinburghtrams.com and [5]edinburghticket.com

Regards

Edinburgh Trams

dangos adrannau a ddyfynnir

References

Visible links
1. http://edinburghtrams.com/information/fr...
2. https://www.facebook.com/EdinburghTramsO...
3. https://twitter.com/EdinburghTrams
4. https://edinburghtrams.com/
5. https://www.edinburghticket.co.uk/

TramFoisa, Edinburgh Trams Limited

1 Atodiad

Dear Mr Davidson,

Please find attached the response to you FOISA request.

Yours sincerely,

Julie Smith

Communications
Edinburgh Trams
A          1 Myreton Drive, Edinburgh, EH12 9GF
E          [email address]
 

dangos adrannau a ddyfynnir