OLM system

Gwrthodwyd y cais gan Doncaster Borough Council.

Dear Doncaster Borough Council,

I understand that the council currently operates an adult social care system from OLM, which is due to be replaced by a Servelec Corelogic system.

Q1: When is the replacement system due to go live?
Q2: What financial penalties will the council apply to Servelec Corelogic if this goes live late?
Q3: What is the current annual support charge from OLM for this system? Please provide the figures for financial years 2015/16, 2016/17 and 2017/18
Q4: If the Servelec Coreologic implementation is late, what charges will the council have to pay to OLM?

Yours faithfully,

Mark Proctor

Freedom of Information Requests, Doncaster Borough Council

Dear Mr Proctor,

Re: Request for information under the Freedom of Information Act 2000

Thank you for your request for information.

Your request has been passed to the relevant department. They will endeavour to search for any information held and provide you with a response as soon as is possible within 20 working days and in any case by the 22nd November 2018.

Yours sincerely

Sarah Marshall
Freedom of Information Officer
Corporate Resources
Doncaster Council

Phone 01302 736000
Address Civic Office, Waterdale, Doncaster, DN1 3BU
Email [email address]
Website www.doncaster.gov.uk

dangos adrannau a ddyfynnir

Freedom of Information Requests, Doncaster Borough Council

1 Atodiad

Dear Mark,

 

Please find attached Doncaster Council’s response to your Freedom of
Information request.

 

Your sincerely

 

Holly Blake
Personal Assistant
Corporate Resources
Doncaster Council

Phone             01302 862501
Address         Civic Office 1st Floor, Waterdale, Doncaster, South
Yorkshire, DN1 3BU
Email              [email address]
Website          www.doncaster.gov.uk

Follow MyDoncaster on Twitter and Facebook for the latest news

Please treat the content of this e-mail as confidential. If you have
received this e-mail and
it is not addressed to you please accept my apologies and inform me as
soon as possible.

 

Dear Freedom of Information Requests,

Thank you for this response, copied below:

"1. When is the replacement system due to go live?

The solution that replaces OLM is scheduled to go-live in August 2019.

2. What financial penalties will the council apply to Servelec Corelogic if this goes live late?

Failure to deliver identified milestones within identified dates will be subject to delay payment charges.

3. What is the current annual support charge from OLM for this system? Please provide
the figures for financial years 2015/16, 2016/17 and 2017/18

2015/16 - £66250
2016/17 - £66250
2017/18 - £90460

4. If the Servelec Coreologic implementation is late, what charges will the council have to pay to OLM?

Doncaster MBC will not be subject to any charges from OLM if the implementation of the Servelec solution is late."

I would like to ask two further follow-up questions:

5. Why did the annual support charge increase by almost 50% in 2017/18?
6. Please provide details of the magnitude of the delay payment charges

Yours sincerely,

Mark Proctor

Freedom of Information Requests, Doncaster Borough Council

Dear Mr Proctor,

Re: Request for information under the Freedom of Information Act 2000

Thank you for your request for information.

Your request has been passed to the relevant department. They will endeavour to search for any information held and provide you with a response as soon as is possible within 20 working days and in any case by the 24th December 2018.

Yours sincerely

Sarah Marshall
Freedom of Information Officer
Corporate Resources
Doncaster Council

Phone 01302 736000
Address Civic Office, Waterdale, Doncaster, DN1 3BU
Email [email address]
Website www.doncaster.gov.uk

dangos adrannau a ddyfynnir

Freedom of Information Requests, Doncaster Borough Council

1 Atodiad

Dear Mark,

 

Please find attached letter regarding your Freedom of Information request.

 

Your sincerely

 

Holly Blake
Personal Assistant
Corporate Resources
Doncaster Council

Phone             01302 862501
Address         Civic Office 1st Floor, Waterdale, Doncaster, South
Yorkshire, DN1 3BU
Email              [email address]
Website          www.doncaster.gov.uk

Follow MyDoncaster on Twitter and Facebook for the latest news

Please treat the content of this e-mail as confidential. If you have
received this e-mail and
it is not addressed to you please accept my apologies and inform me as
soon as possible.

Freedom of Information Requests, Doncaster Borough Council

1 Atodiad

Dear Mark,

 

Please find attached Doncaster Council response to the Freedom of
Information request.

 

Your sincerely

 

Holly Blake
Personal Assistant
Corporate Resources
Doncaster Council

Phone             01302 862501
Address         Civic Office 1st Floor, Waterdale, Doncaster, South
Yorkshire, DN1 3BU
Email              [email address]
Website          www.doncaster.gov.uk

Follow MyDoncaster on Twitter and Facebook for the latest news

Please treat the content of this e-mail as confidential. If you have
received this e-mail and
it is not addressed to you please accept my apologies and inform me as
soon as possible.