Number of slips on icy paths

The request was successful.

Dear Glasgow City Council,

I would like to know how many compensation claims were made against
the council for people slipping on icy paths over the last 5 years?

Did the council take any action to prevent slips on icy paths from
occurring?

Yours faithfully,

Sarah Jane

Customer Care Centre, Glasgow City Council

New Service Request was submitted: RQST00005280885
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will automatically be associated with this Service Request

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Claims Admin (Finance), Glasgow City Council

1 Attachment

Dear Madam

Request under the Freedom of Information (Scotland) Act 2002

 

Thank you for your email received on 10^th November 2015 requesting that
the following information be provided to you:

 

“I would like to know how many compensation claims were made against the
council for people slipping on icy paths over the last 5 years?

 

Did the council take any action to prevent slips on icy paths from
occurring?”                                           

 

The council is treating your request as a request under the Freedom of
Information (Scotland) Act 2002.

 

We can advise that 67 claims were received in relation to people slipping
on icy paths between 1^st November 2010 and 31^st October 2015.

 

In relation to action taken by the Council in preventing slips on icy
paths, please find attached a copy of the Winter Maintenance Plan
2015-2016.  Please refer to sections 3.5 to 3.6.1.  You can see a
categorization of Priority 1, 2 and 3 footways. Priority 1 footways
contain i.e. shopping centres, access routes to school, places with high
pedestrian footfall etc.  This information is also available to the public
on Glasgow City’s Council website
[1]https://www.glasgow.gov.uk/index.aspx?ar...

 

Although this document refers to 2015-2016, Land and Environmental
Services advise that the policy of gritting in order of priority applies
to the period of the request.

 

The council accordingly feels that it has complied in full with your
request. 

 

If you are dissatisfied with the way Glasgow City Council has dealt with
your request you are entitled to require the Council to review its
decision.  Please note that for a review to take place you must:

 

·         Lodge a written requirement for a review within 40 working days
of the date of this letter

·         Include a correspondence address and a description of the
original request and the reason why you are dissatisfied

·         Address your request to the Executive Director of Corporate
Services:

 

Executive Director of Corporate Services

Glasgow City Council

City Chambers

George Square

Glasgow G2 1DU

 

Email: [2][email address]

 

You will receive notice of the results of the review within 20 working
days of receipt of your request.  The notice will state the decision
reached by the reviewing officer as well as details of how to appeal to
the Scottish Information Commissioner if you are still dissatisfied with
the council’s response.  You must request an internal review by the
council before a complaint can be directed to the Scottish Information
Commissioner.

 

Complaints:

 

If you wish to submit a complaint to the Council in relation to the manner
in which it has handled your request for information then you can do by
requesting that the Council review its decision. Details of how to request
a review are set out in the above paragraph “Right of Review”.

 

If you have any further queries regarding this process, please do not
hesitate to contact me.

 

Yours faithfully

 

Vickky Irons

Service Delivery Manager

Insurance and Claims

Customer & Business Services

PO Box 27098

Glasgow G1 9EB

 

Email: [3][email address]

 

Glasgow - UK Council of the Year 2015

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References

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1. https://www.glasgow.gov.uk/index.aspx?ar...
2. mailto:[email address]
3. mailto:[email address]