Number of issues reported

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Dear Birmingham City Council,

I am writing to request data for Birmingham City Council for the year 2017.

Please can you provide the information requested below:

1.Number of reported issues (like potholes, fly-tipping, littering, traffic lights etc.) online, phone and by e-mail in 2017.
2.Number of resolved issues that were reported in 2017.
3.Are these reports manual registered or automated?

Yours faithfully,

Bert de Boer

Birmingham City Council

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Information request
Our reference: 884133
Your reference: [FOI #464238 email]

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Dear Birmingham City Council,

Hearby some follow-up clarrification:

I would like to see the amount of issues that are reported by e-mail/phone and online forms.

The number of issues that are "solved", "currently under maintenance" and the amount of issues that are thrown away/declined in the year 2017.

At last I would like to know if these issues are handled manually by the authority or that it is an automatic system/proces.

I hope this provides you with sufficient information!

Yours faithfully,

Bert de Boer

Birmingham City Council

1 Attachment

[1]Logo
 
 
 
 
Information request
Our reference: 884133
Your reference: [FOI #464238 email]

show quoted sections