Number of issues reported

Bert de Boer made this Rhyddid Gwybodaeth request to Craven District Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Craven District Council Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Craven District Council,

I am writing to request data for Craven City Council for the year 2017.

Please can you provide the information requested below:

1.Number of reported issues (like potholes, fly-tipping, littering, traffic lights etc.) online, phone and by e-mail in 2017.
2.Number of resolved issues that were reported in 2017.
3.Are these reports manual registered or automated?

Yours faithfully,

Bert de Boer

accesstoinfo@cravendc.gov.uk, Craven District Council

text

Craven District Council
1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ
www.cravendc.gov.uk

This e-mail, including any attachments, is confidential
and intended only for the attention and use of the named addressee(s). It may
contain information covered by legal, professional or other privilege. If you
are not an addressee, please inform the sender immediately and destroy this
e-mail. Do not read, copy, use, retain or disclose this e-mail or any part of
it. Its contents do not necessarily represent the views or opinions of Craven
District Council. All reasonable precautions have been taken to ensure no
viruses are present in this e-mail. Craven District Council cannot accept
responsibility for loss or damage arising from the use of this e-mail or
attachments and recommend that you subject these to virus checking
procedures prior to use.

Please be aware that all communications sent to or from Craven District
Council may be subject to recording and/or monitoring in accordance with
relevant legislation.

accesstoinfo, Craven District Council

1 Atodiad

Please see the Council's reply to your recent request for information.

dangos adrannau a ddyfynnir

Dear Craven District Council ,

Hearby some follow-up clarrification:

Q1: I would like to see the amount of issues that are reported by e-mail/phone
and online forms.

Q2: The number of issues that are "solved", "currently under maintenance" and
the amount of issues that are thrown away/declined in the year 2017.

Q3: At last I would like to know if these issues are handled manually by the
authority or that it is an automatic system/proces.

I hope this provides you with sufficient information!

Yours faithfully,

Bert de Boer

accesstoinfo@cravendc.gov.uk, Craven District Council

text

Craven District Council
1 Belle Vue Square, Broughton Road, Skipton, BD23 1FJ
www.cravendc.gov.uk

This e-mail, including any attachments, is confidential
and intended only for the attention and use of the named addressee(s). It may
contain information covered by legal, professional or other privilege. If you
are not an addressee, please inform the sender immediately and destroy this
e-mail. Do not read, copy, use, retain or disclose this e-mail or any part of
it. Its contents do not necessarily represent the views or opinions of Craven
District Council. All reasonable precautions have been taken to ensure no
viruses are present in this e-mail. Craven District Council cannot accept
responsibility for loss or damage arising from the use of this e-mail or
attachments and recommend that you subject these to virus checking
procedures prior to use.

Please be aware that all communications sent to or from Craven District
Council may be subject to recording and/or monitoring in accordance with
relevant legislation.

accesstoinfo, Craven District Council

1 Atodiad

Please see the Council's reply to your further request.

dangos adrannau a ddyfynnir