Number of FOI Requests and Requests for Internal Review

The request was successful.

Mark Christopher

Dear The Financial Conduct Authority,

In relation to each calendar month in the period 01/07/2018 - 28/02/2019:

- how many Freedom of Information Act Requests were received by the FCA; and

- how many Requests for Internal Review were received by the FCA.

In relation to Requests for Internal Review, what percentage of such requests made in the period 01/02/2018 - 31/12/2018 were finally responded to within 20 working days?

What were the mean and the medium times for final responses to requests for internal review made within the period 01/02/2018 - 31/12/2018

Yours faithfully,

Mark Christopher

The Financial Conduct Authority

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The Financial Conduct Authority (FCA) is registered as a limited company in England and Wales No. 1920623. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

The Payment Systems Regulator Limited is registered as a limited company in England and Wales No. 8970864. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

Switchboard 020 7066 1000

Web Site http://www.fca.org.uk (FCA); http://www.psr.org.uk (the Payment Systems Regulator Limited)

Mark Christopher

Dear The Financial Conduct Authority,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of The Financial Conduct Authority's handling of my FOI request 'Number of FOI Requests and Requests for Internal Review'.

Although the FOI request has been acknowledged, no reply has been given

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/n...

Yours faithfully,

Mark Christopher

The Financial Conduct Authority

Thank you for e-mailing the Financial Conduct Authority's Information Access Team. This is an automatic acknowledgement to tell you we have received your email safely. Please do not reply to this email. We will be in touch in due course.

This communication and any attachments may contain personal information. For more information about how and why we use personal information and who to contact with any queries about this, please see our privacy notices: FCA Privacy Notice (https://www.fca.org.uk/data-protection) and PSR Privacy Notice (https://www.psr.org.uk/cookies-privacy-a...).

This communication and any attachments contain information which is confidential and may be subject to legal privilege. It is for intended recipients only. If you are not the intended recipient you must not copy, distribute, publish, rely on or otherwise use it without our consent. Some of our communications may contain confidential information which it could be a criminal offence for you to disclose or use without authority. If you have received this email in error please notify [email address] immediately and delete the email from your computer. Further information on the classification and handling of FCA information can be found on the FCA website (http://www.fca.org.uk/site-info/legal/fc...).

The FCA (or, if this email originates from the Payment Systems Regulator Limited, the FCA on behalf of the Payment Systems Regulator Limited / the Payment Systems Regulator Limited) reserves the right to monitor all email communications for compliance with legal, regulatory and professional standards.

This email is not intended to nor should it be taken to create any legal relations or contractual relationships. This email has originated from the Financial Conduct Authority (FCA), or the Payment Systems Regulator Limited.

The Financial Conduct Authority (FCA) is registered as a limited company in England and Wales No. 1920623. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

The Payment Systems Regulator Limited is registered as a limited company in England and Wales No. 8970864. Registered office: 25 The North Colonnade, Canary Wharf, London E14 5HS, United Kingdom

Switchboard 020 7066 1000

Web Site http://www.fca.org.uk (FCA); http://www.psr.org.uk (the Payment Systems Regulator Limited)

Freedom of Information, The Financial Conduct Authority

 

Our ref:  FOI6296

 

 

Dear Mr Christopher

 

We refer to your request under the Freedom of Information Act 2000 (“the
Act”) received on 4 March 2019 for information relating to requests
received by the FCA under the Freedom of Information Act 2000.

 

Your request has now been considered and we apologise for the delay in
responding to you.  The information you requested is provided below and we
have addressed each point in turn.

 

“In relation to each calendar month in the period 01/07/2018 - 28/02/2019:

 

1.     how many Freedom of Information Act Requests were received by the
FCA;  and

 

2.     how many Requests for Internal Review were received by the FCA.

 

+------------------------------------------------------------------------+
|   |   |Number of FOI requests| Number of requests for Internal |
| | | received (Q1) | Review received (Q2) |
|Year| Month | | |
|----+---------+----------------------+----------------------------------|
|2018|July | 61 | 2 |
| |---------+----------------------+----------------------------------|
| |August | 75 | 2 |
| |---------+----------------------+----------------------------------|
| |September| 55 | 2 |
| |---------+----------------------+----------------------------------|
| |October | 51 | 6 |
| |---------+----------------------+----------------------------------|
| |November | 56 | 6 |
| |---------+----------------------+----------------------------------|
| |December | 43 | 4 |
|----+---------+----------------------+----------------------------------|
|2019|January | 81 | 4 |
| |---------+----------------------+----------------------------------|
| |February | 68 | 3 |
+------------------------------------------------------------------------+

 

 

3.     In relation to Requests for Internal Review, what percentage of
such requests made in the period 01/02/2018 - 31/12/2018 were finally
responded to within 20 working days?

 

31%

 

 

4.     What were the mean and the medium times for final responses to
requests for internal review made within the period 01/02/2018 -
31/12/2018?”

 

Mean time:  28.8 days

Median time:  29 days

 

 

If you are unhappy with the decision made in relation to your request, you
have the right to request an internal review.  If you wish to exercise
this right you should contact us within 40 working days of the date of
this response.

 

If you are not content with the outcome of the internal review, you also
have a right of appeal to the Information Commissioner at Information
Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9
5AF.  Telephone: 01625 545 700.  Website: [1]www.ico.org.uk.

 

Yours sincerely

 

 

Information Disclosure Team

Financial Conduct Authority

 

 

 

This communication and any attachments may contain personal information.
For more information about how and why we use personal information and who
to contact with any queries about this, please see our privacy notices:
FCA Privacy Notice (https://www.fca.org.uk/data-protection) and PSR
Privacy Notice
(https://www.psr.org.uk/cookies-privacy-a...).

This communication and any attachments contain information which is
confidential and may be subject to legal privilege. It is for intended
recipients only. If you are not the intended recipient you must not copy,
distribute, publish, rely on or otherwise use it without our consent. Some
of our communications may contain confidential information which it could
be a criminal offence for you to disclose or use without authority. If you
have received this email in error please notify [email address]
immediately and delete the email from your computer. Further information
on the classification and handling of FCA information can be found on the
FCA website
(http://www.fca.org.uk/site-info/legal/fc...).

The FCA (or, if this email originates from the Payment Systems Regulator
Limited, the FCA on behalf of the Payment Systems Regulator Limited / the
Payment Systems Regulator Limited) reserves the right to monitor all email
communications for compliance with legal, regulatory and professional
standards.

This email is not intended to nor should it be taken to create any legal
relations or contractual relationships. This email has originated from the
Financial Conduct Authority (FCA), or the Payment Systems Regulator
Limited.

The Financial Conduct Authority (FCA) is registered as a limited company
in England and Wales No. 1920623. Registered office: 12 Endeavour Square,
Stratford, London, E20 1JN, United Kingdom

The Payment Systems Regulator Limited is registered as a limited company
in England and Wales No. 8970864. Registered office: 12 Endeavour Square,
Stratford, London, E20 1JN, United Kingdom

Switchboard 020 7066 1000

Web Site http://www.fca.org.uk (FCA); http://www.psr.org.uk (the Payment
Systems Regulator Limited)

References

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1. http://www.ico.org.uk/