Number of face masks distributed at bus stations

Nils Holgersson made this Rhyddid Gwybodaeth request to Transport for London

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Roedd y cais yn llwyddiannus.

Dear Transport for London,

1. How many face masks did your staff distribute each day since the 8th June at the following locations? Hammersmith, Stratford, Vauxhall, Walthamstow and West Croydon bus stations.
2. How did you collect this information from the various locations to ensure the accuracy of the data?
3. Did you instruct all your staff distributing face masks to keep a tally and provide a daily report?
4.Have you got the requested information readily available for each day and each location, or you need to make enquiries to chase up outstanding reports?

If there are outstanding reports on the date of my FOI request,
1. How many reports are outstanding?
2. How do you ensure the accuracy of the data supplied retrospectively from memory?
3. How many of your staff did not complete their report in a timely manner?
4. Are you going to take disciplinary action against them or make deductions from their pay for not completing their daily report?

Yours faithfully,

Nils Holgersson

FOI, Transport for London

Dear Nils Holgersson

 

Our ref: FOI-0501-2021/GH

 

Thank you for your request received by Transport for London (TfL) on 27
June 2020 asking for information about face masks distributed at bus
stations.

 

Please note, the Government has announced a series of measures to tackle
the coronavirus. It is essential for London, that we continue to provide a
safe transport network for essential journeys.

 

In current circumstances, we are not able to answer FOI requests readily
and we ask that you please do not make a request to us at present.

 

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Should you wish to proceed with the request we will aim to issue a
response by 27 July 2020 in accordance with the Freedom of Information Act
2000 and our information access policy. We publish a substantial range of
information on our website on subjects including operational performance,
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performance. This includes data which is frequently asked for in FOI
requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

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In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

dangos adrannau a ddyfynnir

 

References

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1. http://www.tfl.gov.uk/corporate/transpar...
2. http://www.tfl.gov.uk/
3. http://www.tfl.gov.uk/corporate/about-tfl/

Dear Graham Hurt,

I would like to proceed with my request and receive a response by 27 July 2020.

Yours sincerely,

Nils Holgersson

FOI, Transport for London

2 Atodiad

Dear Nils Holgersson

 

Our ref: FOI-0501-2021/GH

 

Thank you for your request received by Transport for London (TfL) on 27
June 2020 asking for information about face masks distributed at bus
stations.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold some of the information you require.

 

1.    How many face masks did your staff distribute each day since the 8th
June at the following locations? Hammersmith, Stratford, Vauxhall,
Walthamstow and West Croydon bus stations.

The objective of the public provision of face coverings was to support
customers in adjusting to the mandating of face coverings from 15^th June
by ensuring that they had face coverings available before using our
services. In this first phase, stations were chosen based on the top
forecasted footfall stations. As we moved through the public provision
programme and as our customers became used to the new way of travelling
and making their own face covering provisions, we adjusted our locations
to support a) the further release of lockdown with retail re-opening and
b) the areas where low compliance of face coverings were being observed.

 

Please see the attached table showing the numbers of face coverings
distributed.

 

 2. How did you collect this information from the various locations to
ensure the accuracy of the data?
Staff issuing the face coverings were able to count this and report
this to the Network Management Control Centre (NMCC), where it was
logged.

 

3.    Did you instruct all your staff distributing face masks to keep a
tally and provide a daily report?
Yes, staff were asked to keep a count of face coverings issued.

4.    Have you got the requested information readily available for each
day and each location, or you need to make enquiries to chase up
outstanding reports?
Yes. The report is reviewed daily. Any missing information would then be
requested from the individual teams.

If there are outstanding reports on the date of my FOI request,

1. How many reports are outstanding.
No reports were outstanding at the date of the FOI request.

2.    How do you ensure the accuracy of the data supplied retrospectively
from memory?

Face coverings are packed in boxes of 50 which makes it easier to
accurately capture the volume distributed based on boxes used. In
addition, we track the number of coverings delivered to each location so
we can tally up deliveries made and stock at stations with volume
distributed

3.    How many of your staff did not complete their report in a timely
manner?
This information is not recorded. As referenced in our response to
question 4, any information missing when the report was reviewed would be
requested from the respective team.

4.    Are you going to take disciplinary action against them or make
deductions from their pay for not completing their daily report?
No

 

If this is not the information you are looking for, please do not hesitate
to contact me.

 

The impact of current circumstances on TfL’s resources means we are not
able to answer FOI requests readily and we ask that you please do not make
a request to us at present.

 

Answering FOI requests will require the use of limited resources and the
attention of staff who could be supporting other essential activity. In
any event, please note that our response time will be affected by the
current situation.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

Yours sincerely

 

Graham Hurt

 

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

dangos adrannau a ddyfynnir

 

References

Visible links
1. http://www.tfl.gov.uk/corporate/about-tfl/