Number of disabled people you employ

Gwrthodwyd y cais gan Thirteen Group.

Dear Thirteen Group,

Please provide the number of disabled people who are employed by yourselves (if any!) This including people with mental health conditions they have listed as a disability.

Yours faithfully,

Albie abbot

Customer Services, Thirteen Group

Thank you for contacting Thirteen, if you are requesting a repair please
register with our self-service portal using the following link.



You will need your tennancy number which can be found on any rent letter
or your rent payment card.


If you require your tenancy number please continue to send an email, our
customer service advisors will then respond with your tennancy number
within 24 hours.

Once registered for our self service portal you can report a repair, view
and manage your rent account and also manage your tenanncy 24/7.




Customer Services

E  [email address]

Thirteen is the trading name for Thirteen Housing Group, Northshore, North
shore Road, Stockton-on-Tees, TS18 2NB, a charitable Community Benefit
Society registered under the Co-operative and Community Benefits Societies
Act 2014 with registered number 7522 and registered with the Homes and
Communities Agency as a Registered Provider number L4522 VAT Reg No.

Thirteen does not accept responsibility for any errors or omissions that
are present in this message, or any attachment, that have arisen as a
result of e-mail transmission. If verification is required, please request
a hard-copy version.

Internet communications cannot be guaranteed to be secure or error-free.
Information could be intercepted, corrupted, lost, destroyed, arrive late,
be incomplete, or contain viruses. Thirteen has taken every reasonable
precaution to minimise the risk or virus infection and does not accept
liability for any loss or damage sustained as a result of software viruses
attached to the e-mail during transmission and advise you to carry out
your own virus checks.


Visible links

Lyndsey Marron, Thirteen Group

Dear Mr Abbot


I am writing with reference to your email dated 01st December 2017 in
relation to the above. As Thirteen is not a public body and has charitable
status it is not subject to the Freedom of Information Act. Therefore we
will not supply the requested information.



Kind Regards



Gadawodd Peter Smith anodiad ()

Hi. I have been trying to get The Thirteen Group to reply to one of my requests, but they won't, so I have contacted the information commissioners office and asked them to look into it.

This is what TTG said to me finally.


Your initial request asked for information relating to properties owned by
Stockton Borough Council and Janice McNay, Thirteen’s Compliance Leader,
responded by advising that we did not hold this information. She also
advised that as the landlords of Thirteen Group were not public bodies and
three had charitable status, we were not subject to the requirements of
the Act. We do aim to be transparent and, where possible, will provide
information requested, however where the request would require a great
deal of resource and specific activity, this cannot always be justified.


Here's the link too