Number of 999 calls flagged as no unit available or delayed response
Dear FOI Team,
I write, under the terms of the Freedom of Information Act, to request the number of 999 calls that were flagged as no unit/resource available, or took longer than 15 minutes to be attended, between January 2018 and June 2022.
As part of this request, I would like the information to be broken down into the following:
i) The number of 999 calls received between January 2018 and June 2022, broken down into months, years and a grand total;
ii) Out of these 999 calls, how many were flagged as no unit/resource available, and how many were not attended within 15 minutes;
iii) Your incident response time targets, and how many times these targets were missed during the above time frame;
iii) The average time for a 999 call to be attended;
iv) The longest period of time for a 999 call to be attended.
Please present the information in Excel format.
Yours faithfully,
Oliver Murphy
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completion and that we require requests to include your requirements in
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Information Governance Team
[1]South Central Ambulance NHS Foundation Trust
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[2]South Central Ambulance NHS Foundation Trust
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Good afternoon,
Thank you for your email, your request has been logged under reference FOI2223-144/N. Please quote this on any future correspondence.
Under the Freedom of Information Act we have 20 working days to provide a response to you from the date of receipt of your request.
Kind regards
Information Governance
01869 817670 or 01869 365000 Ext 5407
[South Central Ambulance Service NHS Foundation Trust request email]
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