No Response From Copeland Borough Council After 8 Months

neal hodgson made this Rhyddid Gwybodaeth request to The Ombudsman Service Limited
This authority is not subject to FOI law, so is not legally obliged to respond (manylion).

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear The Ombudsman Service Limited,

I made a request to Copeland Borough Council on 13 December 2013 regarding the costs of meetings and the food provided. I requested the same information again in May this year, on both occasions the response I got was 'awaiting internal review '. As of today 4th August 2014 I still have had no reply. How do I progress this ?

Yours faithfully,

neal hodgson

Applications, The Ombudsman Service Limited

Thank you for contacting the Applications Team at Ombudsman Services

Your contact is important to us and we endeavor to respond to all enquiries within 72 working hours. Our office hours are 9.00am to 5.00pm Monday to Friday

Further information about our services including details on how to join us is available on our website:-

Kind Regards,

The Applications Team

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Customer-Relations, The Ombudsman Service Limited

Dear Mr Hodgson

Thank you for your email received on 4 August 2014.

You have contacted Ombudsman Services about your complaint with Copeland Borough Council.

You may wish to contact the Local Government Ombudsman who will be able to help you with your complaint. Please see for more information.

Yours Sincerely

Nicola Johnston
Customer Relations Officer

Ombudsman Services
Brew House
Wilderspool Park
Greenalls Avenue

Our role is to provide excellent and independent complaints handling for consumers and participating companies.

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