National Rail TOC Staff Pass Acceptance and Discount Entitlement

Roedd y cais yn llwyddiannus.

Dear Transport for London,

Please can you provide information or recent briefings to TfL Staff relating to the entilements of National Rail Staff (TOC Staff) using the Rail Staff Leisure Card and their discounts, including information around setting these discounts on an Oyster Card, redacted if necessary.

I do not require the "TfL Ways to Pay" "Fares and Tickets" "Discounts and Photocards" guides.

Yours faithfully,

J Alan

FOI, Transport for London

Dear J Alan

 

Our ref: FOI-1209-2122/GH

 

Thank you for your request received by Transport for London (TfL) on 5
September 2021 asking for information about National Rail TOC Staff Pass
Acceptance and Discount Entitlement.

 

Your request will be considered in accordance with the Freedom of
Information Act 2000 and our information access policy, and we will issue
you with a response by 30 September 2021. We publish a substantial range
of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

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FOI, Transport for London

2 Atodiad

Dear J Alan

 

Our ref: FOI-1209-2122/GH

 

Thank you for your request received by Transport for London (TfL) on 5
September 2021 asking for information about National Rail TOC Staff Pass
Acceptance and Discount Entitlement.

 

Your request has been considered under the requirements of the Freedom of
Information Act 2000 and our information access policy. I can confirm that
we do hold the information you require.

 

The latest information on NR Rail Staff Leisure Cards contained in
guidance provided to LU staff on discount setting is attached.

 

Staff briefing notice 198 on Fare Revisions was sent to MTR by TfL Rail
and included the following information:

 

“The ‘Priv NR only’ discount was added to the range of discounts that can
be set by staff at ticket machines on 18 July 2021.

 

The discount applies to NR staff who started employment on or after 1
April 1996 and hold a Rail Staff Leisure Card, their spouse/partner and
dependants. The discount should be set by staff on TVMs at London
Overground and TfL Rail stations.

 

It is currently not possible for different discounts to appear on
different devices so the discount will also be added to AFMs and MFMs at
all LU stations. Staff should not set this discount on AFMs and MFMs. LU
have issued separate staff instructions accordingly – see Hot Issues
Bulletin Issue No. 27-21 and 28-21”.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please do not hesitate to contact me.

 

If you are not satisfied with this response please see the attached
information sheet for details of your right to appeal.

 

 

Yours sincerely

 

Graham Hurt

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

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Dear Graham,

Please could I additionally request the material referred to in the first briefing which was sent to London Underground staff, referred to as "Hot Issues
Bulletin Issue No. 27-21 and 28-21".

Yours sincerely,

John

FOI, Transport for London

Dear Mr Alan

TfL Ref: 1699-2122

Thank you for your request received by Transport for London (TfL) on 12 October 2021. Please accept my apologies for the considerable delay in acknowledging your correspondence.

We will aim to issue a response by 8 November 2021 in accordance with the Freedom of Information Act 2000 and our information access policy.

We publish a substantial range of information on our website on subjects including operational performance, contracts, expenditure, journey data, governance and our financial performance. This includes data which is frequently asked for in FOI requests or other public queries. Please check http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

We will publish anonymised versions of requests and responses on the www.tfl.gov.uk website. We will not publish your name and we will send a copy of the response to you before it is published on our website.

In the meantime, if you would like to discuss this matter further, please do not hesitate to contact me.

Yours sincerely

Jasmine Howard
FOI Case Officer
FOI Case Management Team
General Counsel
Transport for London
 

dangos adrannau a ddyfynnir

FOI, Transport for London

2 Atodiad

Dear Mr Alan

 

TfL Ref: 1518-2122

 

Thank you for your request received by us on 12 October 2021 asking for an
edition of London Underground staff publication, 'Hot Issues', following
your previous request for information (reference: 1209-2122) about
National Rail's Train Operating Companies Staff Pass Acceptance and
Discount Entitlement.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy.  I can
confirm that we hold the information you require. You asked for:

 

the material referred to in the first briefing which was sent to London
Underground staff, referred to as "Hot Issues

 

Bulletin Issue No. 27-21 and 28-21".

 

Please find attached a copy of this publication

 

If this is not the information you are looking for, or if you are unable
to access it for any reason, please do not hesitate to contact me.

 

Please see the attached information sheet for details of your right to
appeal as well as information on copyright and what to do if you would
like to re-use any of the information we have disclosed.

 

Yours sincerely

 

 

Jasmine Howard

FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

 

dangos adrannau a ddyfynnir