Multi-Functional Devices and printing/scanning services contract(s)

Celeste Morrison made this Rhyddid Gwybodaeth request to Covent Garden Market Authority Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.

Yn disgwyl am adolygiad mewnol gan Covent Garden Market Authority o'u triniaeth o'r cais hwn.

Celeste Morrison

Dear Covent Garden Market Authority,

I would like to make a request for the following information relating to the authority's current Multi-Functional Devices and printing/scanning services contract(s)

1. What services are included in the contract(s)? (e.g. printing vs scanning etc)
2. Which supplier is delivering them? (If in-house, please confirm or if multiple provider please identify them)
3. How many contracts does this entail and what's the award value for each?
4. When do these contracts expire and do they have any extensions?
5. What is the annual volumetric data (split by Annual Mono and Annual Colour print)?
6. What is the total number of devices supplied?
7. What Managed Print Service software solution do you use?
8. How many Mono MFDs and Colour MFDs do you have?
9. What document management solution do you use?
10. What High Volume printing devices do you use?
11. Were any framework agreements used to procure the goods/services? If so, which ones?
12. Any documentation you can provide me with, e.g. the order form
13. What department is managing the contract and who's the decision-maker?
14. How many Adobe Acrobat (standard, professional and reader) licenses do you have?
15. What is the annual cost?
16. When is the renewal date?
17. Who is responsible for the contract?
18. Do you use any other PDF editing tools?

Yours faithfully,

Celeste Morrison

Hello, Covent Garden Market Authority

1 Atodiad

Thank you for contacting Covent Garden Market Authority (CGMA).  We will
aim to reply to your email as soon as possible, usually within one working

While you wait for us to get back to you below are answers to the
questions we are most often asked. 

1.    A COVID-safe Market 

• Face masks and coverings must be worn while on the market, both inside
and outside.  
• Please wash or sanitise your hands before entering Market buildings 
• Please respect social distancing at all times

2.    CGMA Office Hours  

• Covent Garden Market Authority are the organisation responsible for
running the Market. 
• Our office hours are 8am to 4pm, Monday to Friday.

3.    Market Opening Hours  

• Fruit and Vegetable Market: Midnight until 6am, Monday to Saturday.  
• Most businesses on the Fruit and Vegetable Market take orders for
delivery from 7am – 3pm, Monday to Friday. To place an order please
contact them directly, you can find their contact details in
our [1]wholesaler directory 
• Flower Market: 4am – 10am, Monday to Friday & 4am – 9am Saturday
• Opening hours may vary. Please call your wholesaler or supplier to
check if they are open before you visit.

4.    Address and getting to New Covent Garden Market

• You can find a [2]map of the market and directions on our website.  
• For driver navigation please use the postcode SW8 5BH  
• Our postal / delivery address is CGMA, The Food Exchange, New Covent
Garden Market, Nine Elms Lane, SW8 5BH   

5.    Parking at the Market 

• If you are visiting the market or work here, there are two car-parking
buildings for you to park in, one at the Fruit and Vegetable Market
and one at the Flower Market. These work on a pay-on-foot system, so
you pay at a machine before leaving. For parking locations, please see
the [3]map of the market.   
• Cars are not encouraged to come on to the Fruit and Vegetable Market.
If you are coming to the Fruit and Vegetable Market and are entering
the market to collect or deliver bulk quantities of produce, you will
be required to pay £5 when you drive in, which allows for up to three
• If you visit either Market regularly you may save money by buying an
annual permit. For more information or to request a permit, please
call us on 020 7720 2211.  

6.    As a trade customer do I need to register before visiting the market
for the first time? 

• Trade customers are welcome to visit our Fruit and Vegetable Market
and Flower Market. There is no need to register, show ID or become a

7.    Can members of the public buy from the Market? 

• Members of the public can visit and buy from the Fruit and Vegetable
and Flower Markets. If you are a member of the public visiting the
Flower Market, we advise that you visit after 8am when most trade
customers have finished buying.  

8.    Queries about what is available, deliveries, or becoming a

• CGMA who operate this email account are the landlord for the market.  
• If you want to find out what is available to buy on any given day or
if you would like to supply businesses at New Covent Garden Market, we
advise that you contact the market businesses directly. You can find
their contact details in our [4]wholesaler directory.   

9.    Media enquiries 

• If you have a press or media enquiry, please
email [5][email address] or call 020 7240 2444. 

10. Emergency contact 

• In an emergency, please call our Security team on 020 7501 0987. 

11. CGMA phone number 

•  If you’d like to talk to us, please call 020 7720 2211. 


[Covent Garden Market Authority request email]


Covent Garden Market Authority
Food Exchange
New Covent Garden Market
London SW8 5EL

Download directions to our offices [6]here

E [7][Covent Garden Market Authority request email]
T 0207 720 2211

Follow us on Instagram:
[9]@MarketFlowers and [10]@MarketFood

dangos adrannau a ddyfynnir

Dear Covent Garden Market Authority,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Covent Garden Market Authority's handling of my FOI request 'Multi-Functional Devices and printing/scanning services contract(s)'.

My request is long overdue.

A full history of my FOI request and all correspondence is available on the Internet at this address:

Yours faithfully,

Celeste Morrison