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Monitoring of IT servers and applications

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Dear University of Southampton,

1. Is your IT estate on premise or in the cloud?
2. If you have a mixture of on premise and cloud, what is the rough percentage split?
3. What observability or application performance tools do you use and when are the supplier contracts up for renewal?
4. How long does it take you to identify problems within your IT estate and resolve them?
5. Who or what team is responsible for IT tooling and how best to get in contact with them?
6. What resellers or system integrators do you work with?
7. What online admissions portal do you use?

Yours faithfully,

Jennifer Daley

University of Southampton

[1]Custodian for Legal
Dear Sir / Madam,

We have received your request for information of the 04/11/2022 as set out
below.

We will endeavour to respond to you as soon as practicable and in any event
within the statutory timeframe.

Your Request Number: G01439
Dear University of Southampton, 1. Is your IT estate on
premise or in the cloud? 2. If you have a mixture of on
premise and cloud, what is the rough percentage split? 3.
What observability or application performance tools do you
use and when are the supplier contracts up for renewal? 4.
Your Request: How long does it take you to identify problems within your
IT estate and resolve them? 5. Who or what team is
responsible for IT tooling and how best to get in contact
with them? 6. What resellers or system integrators do you
work with? 7. What online admissions portal do you use?
Yours faithfully, Jennifer Daley
This is an automated message from Custodian for Legal

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foi, University of Southampton

To whom it concerns,

 

Please accept our apologies for the delay in responding to you.

 

You find your response attached [1]here.

 

 

Kind Regards

Freedom of Information

University of Southampton
Highfield Campus
Southampton, SO17 1BJ
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References

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We don't know whether the most recent response to this request contains information or not – if you are Jennifer Daley please sign in and let everyone know.