Mobile and Telephony contracts

Roedd y cais yn llwyddiannus.

Dear Cleveland Fire Brigade,

I hope you are well.
Under the Freedom of Information Act, could you please kindly answer the questions below.

Telephony System
1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. Are you considering or interested in Microsoft Teams Voice (Direct Routing)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Mobile phone contracts
1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045)
If not, how do you procure mobiles and telecommunication services/solutions?

Yours faithfully,

Terry Shepherd

Info, Cleveland Fire Brigade

OFFICIAL:

Dear Terry Shepherd,

Your request for information has been received and will be dealt with, within the statutory timescales.

Kind Regards
Freedom of Information Officer
Cleveland Fire Brigade
Training & Administration Hub
Endeavour House
Queens Meadow Business Park
Hartlepool
TS25 5TH
01429 872311

NB. PLEASE NOTE THAT INFORMATION SUPPLIED IN RESPONSE TO THE FREEDOM OF INFORMATION ACT REQUESTS PROVIDE DATA FOR INSPECTION BY THE ENQUIRER, BUT DOES NOT GIVE AUTOMATIC RIGHT TO REUSE THE INFORMATION CONTAINED IN THIS RESPONSE WHICH IS SUBJECT TO COPYRIGHT AND IS NOT LICENSED FOR REUSE INCLUDING MARKETING.

IN PROVIDING YOU WITH THIS INFORMATION I WOULD LIKE TO DRAW YOUR ATTENTION TO THE RE-USE OF PUBLIC SECTOR INFORMATION REGULATIONS 2005, WHICH CAME INTO FORCE ON THE 1 JULY 2005. IF YOU INTEND TO RE-USE THE INFORMATION PROVIDED, YOU MUST CONTACT THE COMMUNICATIONS DEPARTMENT, AS THEY MAY WISH TO PLACE CONDITIONS ON HOW THIS INFORMATION IS USED.”

dangos adrannau a ddyfynnir

Info, Cleveland Fire Brigade

OFFICIAL:

Dear Terry Shepherd

Freedom of Information Request

I am writing further to your email of 07 January 2021 where you requested
the following information:

Telephony System

1. What is your current telephony system?   Openscape X8

2. How many users of the telephony system?   150

3. When is the contract up for renewal?  01/05/22

4. Are you considering or interested in Microsoft Teams Voice (Direct
Routing)?  To be considered in future

5. The name (separately) and email address of the primary contact for this
contract? Darren Richards, Email: [1][email address]

6. Current annual spend? £4,900

 

Mobile phone contracts

1. Who is your current mobile phone provider? O2 & EE

 

2. How many mobile connections? O2 - 360 (100 data only/260 voice-data) 
... EE - 30 (data only)

 

3. When is the contract up for renewal? 31/3/22

 

4. How long do you contract for (24 or 36 months)? 24

 

5. The name (separately) and email address of the primary contact for this
contract?  Darren Richards, Email: [2][email address]

 

6. Current annual spend?   £54,000

 

Crown Commercial Services frameworks

Do you procure through the Networks Services 2 framework? (RM3808
previously RM1045) If not, how do you procure mobiles and
telecommunication services/solutions?  YES we do procure via this
framework

 

You have the right to seek a review of this decision and a request should
be made to the Senior Head of Assets for this purpose. The request should
be in writing with the grounds for a review and sent to the Senior Head of
Assets, at the address below or email [Cleveland Fire Brigade request email]

Reviews should be made within 40 working days of our response to your
request being issued.  Any requests for review received outside of the 40
working days will be refused.  Please note this is in line with the
Information Commissioner’s own working practices.

If you are not content with the outcome of your complaint, you may appeal
directly to the Information Commissioner’s Office (ICO) for a decision. 
Generally, The ICO cannot make a decision unless you have exhausted the
complaints procedure provided by Cleveland Fire Authority.  The ICO can be
contacted at:

Information Commissioner’s Office,

Wycliffe House,

Water Lane,

Wilmslow,

Cheshire,

SK9 5AF.

Should you have any queries or require any additional information, please
contact me on the details listed 

 

Yours sincerely,

Freedom of Information Officer

Cleveland Fire Brigade

Training & Administration Hub

Endeavour House

Queens Meadow Business Park

Hartlepool

TS25 5TH

01429 872311

 

[3]Rated Good.

[4]www.clevelandfire.gov.uk

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