Mobile and Telephony contracts

Roedd y cais yn llwyddiannus.

Dear Queen Mary University of London,

I hope you are well.
Under the Freedom of Information Act, could you please kindly answer the questions below.

Telephony System
1. What is your current telephony system?
2. How many users of the telephony system?
3. When is the contract up for renewal?
4. Are you considering or interested in Microsoft Teams Voice (Direct Routing)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Mobile phone contracts
1. Who is your current mobile phone provider?
2. How many mobile connections?
3. When is the contract up for renewal?
4. How long do you contract for (24 or 36 months)?
5. The name (separately) and email address of the primary contact for this contract?
6. Current annual spend?

Crown Commercial Services frameworks
Do you procure through the Networks Services 2 framework? (RM3808 previously RM1045)
If not, how do you procure mobiles and telecommunication services/solutions?

Yours faithfully,

Terry Shepherd

QM FOI Enquiries, Queen Mary University of London

FOI 2020/F373
 
Dear Terry Shepherd,
 
Thank you for your email of 18th September.
 
I am pleased to provide the following responses.
 
Telephony
1. Mitel.
2. 5500.
3. 09/05/2021.
4. Yes.
5. Eama Khanom, Category Manager: e.khanom[at]qmul.ac.uk
6. Approx. £55,000+VAT.
 
Mobile phones
1. Vodafone.
2. 470.
3. It is currently rolling year-on-year.
4. 24 months.
5. IT Business Support Team: its-finance[at]qmul.ac.uk
6. Approx. £44,000.
 
Yes, we procure through the framework you specified.
 
Please note that provision of contact details in response to a request
under the Freedom of Information Act 2000 does not amount to consent to be
contacted for marketing purposes and it is up to you to ensure compliance
with PECR and other legislation.
 
If you are dissatisfied with this response, you may ask QMUL to conduct a
review of this decision.  To do this, please contact the College in
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Commissioner to intervene. Please see [1]www.ico.org.uk for details.

Yours sincerely
 
Paul Smallcombe
Records & Information Compliance Manager
 
 

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