Missing post in Covid-19 Pandemic

Bilal Shah made this Freedom of Information request to Royal Mail Group Limited
This authority is not subject to FOI law, so is not legally obliged to respond (details).
This request has been closed to new correspondence. Contact us if you think it should be reopened.

The request was refused by Royal Mail Group Limited.

Dear Royal Mail Group Limited,

I am writing to request information for the following during the period of covid-19 pandemic:

1) Complaints received for missing post during 01/01/2020 to 31/12/2020
2) Late deliveries during 01/01/2020 to 31/12/2020

Yours faithfully,
Bilal Shah

FOI, Royal Mail Group Limited

Dear Bilal Shah,

Thank you for your email within which you request information under the terms of the Freedom of Information Act 2000.

Following the flotation of Royal Mail Group on the London Stock Exchange in October 2013, it is no longer subject to the FOIA. Royal Mail Group was previously subject to the Act because it was wholly owned by the government. Now that the government has sold some of its shares in Royal Mail, this is no longer the case. Therefore, we are no longer obliged to respond to requests for information under the terms of the Act.

Yours sincerely,

Marie Teasdale
Information Rights & Governance Officer
Information Governance and Group Data Protection Office

Classified: RMG - Internal

show quoted sections