Missed bin collections data

Lauren Smithson made this Rhyddid Gwybodaeth request to Colchester Borough Council

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

Dear Colchester Borough Council,

Under the Freedom Of Information Act I would like to request the following data:

- The number of missed bin collections in 2018, 2019 and 2020

- How many extra bin lorries had to be sent out to pick up bins missed during their routine collections in 2018, 2019, 2020

- The additional costs to the council resulting from missed bin collections in 2018, 2019 and 2020

- The average weekly and annual costs to the council of collecting domestic waste, as in the regular landfill waste, food waste and recycling created by homes which is collected by the council.

Yours faithfully,

Lauren Smithson

No Reply,

Dear Lauren Smithson ,

Thank you for contacting Colchester Borough Council with your Freedom of
Information request regarding: Missed Bins.

Your request has been logged under the Freedom of Information Act (FOIA)
2000 with the reference FOI 400.  

An officer is reviewing your request and will respond accordingly.

You can find advice and guidance about accessing information from public
bodies from the Information Commissioner’s Office at:  

[1]www.ico.org.uk/your-data-matters/official-information

Kind regards
Customer Information, Colchester Borough Council, [Colchester Borough Council request email]

This email, and any attachment, is solely for the intended recipient(s).
If you have received it in error, you must not take any action based upon
it, or forward, copy or show it to anyone; please notify the sender, then
permanently delete it and any attachments. Any views or opinions expressed
are solely those of the author and do not necessarily represent those of
Colchester Borough Council. Although the Council has taken reasonable
precautions to ensure there are no viruses in this email, the Council
cannot accept responsibility for any loss or damage arising from this
email or attachments. The Council takes the management of personal data
seriously and it does this in compliance with data protection legislation.
For information about how personal data is used and stored, please go to
www.colchester.gov.uk/privacy.

References

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1. https://www.ico.org.uk/your-data-matters...

Simon Askew, Colchester Borough Council

Dear Lauren Smithson

Thank you for contacting Colchester Borough Council with your Freedom of
Information request regarding: Missed Bins

The information you requested has been provided in this email. Additional
comments (if any) can be found below:

- The number of missed bin collections in 2018, 2019 and 2020 Cumulatively
the average number of missed bin collections are: Apr 2018 – Mar 2019 =
144 Apr 2019 – Mar 2020 = 217 - How many extra bin lorries had to be sent
out to pick up bins missed during their routine collections in 2018, 2019,
2020 During the periods mentioned Colchester Borough Council would have
sent out a 3.5 Tonne vehicle to pick up those missed bins reported,
although this vehicle is not for the sole purpose of collecting missed
bins. - The additional costs to the council resulting from missed bin
collections in 2018, 2019 and 2020 Colchester Borough Council does not
hold the financial calculations in the format that you have requested.
This is as a result of the works forming part of other activities within
the overall costs of the operations. - The average weekly and annual costs
to the council of collecting domestic waste, as in the regular landfill
waste, food waste and recycling created by homes which is collected by the
council. Colchester Borough Council does not hold the financial
calculations in the format that you have requested. This is as a result of
the works forming part of other activities within the overall costs of the
operations.

[1]Click here to view data

Kind regards
Customer Information, Colchester Borough Council, [Colchester Borough Council request email]

Your right to request a review. If you are unhappy with our response to
your request for information, we have an internal review process. The
internal review will be carried out by our Monitoring Officer who will
assess how your request was handled. If you wish to request an internal
review, please send an email to the Monitoring Officer at
[Colchester Borough Council request email] or by post to: Monitoring Officer, Colchester
Borough Council, Rowan House, Colchester CO3 3WG. Your review request
should detail why you are unhappy with our response and should be made as
soon as practicable or within 2 months of our response. We will respond
when the review has been completed. If you are not satisfied with the
internal review, you may then refer to the Information Commissioner’s
Office for a decision on: · Whether we have responded to your request for
information in accordance with Part 2 of the Freedom of Information Act;
or, · Whether we are justified in refusing to give you the information
requested More detailed information on your rights to review is on the
Information Commissioner’s Office website: https://ico.org.uk

This email, and any attachment, is solely for the intended recipient(s).
If you have received it in error, you must not take any action based upon
it, or forward, copy or show it to anyone; please notify the sender, then
permanently delete it and any attachments. Any views or opinions expressed
are solely those of the author and do not necessarily represent those of
Colchester Borough Council. Although the Council has taken reasonable
precautions to ensure there are no viruses in this email, the Council
cannot accept responsibility for any loss or damage arising from this
email or attachments. The Council takes the management of personal data
seriously and it does this in compliance with data protection legislation.
For information about how personal data is used and stored, please go to
www.colchester.gov.uk/privacy.

References

Visible links
1. https://colch.sharepoint.com/:f:/s/FOI/E...