Mis-fuelling of motor vehicles

Nick Panchaud made this Rheoliadau Gwybodaeth Amgylcheddol request to Hartlepool Water
You only have a right in law to access information about the environment from this authority


This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Hartlepool Water Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear Hartlepool Water,

Mis-filling of motor vehicles with the wrong fuel is a major issue in the UK with the costs of doing so ranging from £300 for a simple drain and flush through of the tank to over £5000 for those unfortunate enough to irreparably damage their engine. The AA has estimated that 150,000 such events occur each year. In addition, there is a heavy cost in terms of missed appointments and inconvenience.

Q1. Please provide the number of diesel vehicles currently operated by the water company and the number of occasions any of these vehicles has been misfilled with petrol requiring unscheduled servicing during each of the last two years.

Q2. Please provide the total direct cost associated with the mis-fuelling events.

Q3. If the motor vehicles are owned/maintained by a leasing company please provide the name of the leasing company.

Yours faithfully,

Nick Panchaud

Hartlepool Water

Thank you for your e-mail. This is acknowledgement that your e-mail has
successfully reached us, and where required we will respond to it as soon
as possible.

If your e-mail relates to an urgent billing or account query please call
us on 01429 858030 mon-fri (excluding bank holidays) 08:30-17:00

If your e-mail relates to an urgent operational or water quality query
please call us on 01429 858050 mon-fri (excluding bank holidays)
08:30-17:00

If you are reporting a leak please call us on 0800 0284816

If you have an out of hours emergency please call us on 0800 0281054

.

Dear Hartlepool Water,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of Hartlepool Water's handling of my FOI request 'Mis-fuelling of motor vehicles'.

A response to my request has bee delayed, the authority should have responded promptly and by the 14th october. When will i receive my response.

A full history of my FOI request and all correspondence is available on the Internet at this address:
http://www.whatdotheyknow.com/request/mi...

Yours faithfully,

Nick Panchaud

Hartlepool Water

Thank you for your e-mail. This is acknowledgement that your e-mail has
successfully reached us, and where required we will respond to it as soon
as possible.

If your e-mail relates to an urgent billing or account query please call
us on 01429 858030 mon-fri (excluding bank holidays) 08:30-17:00

If your e-mail relates to an urgent operational or water quality query
please call us on 01429 858050 mon-fri (excluding bank holidays)
08:30-17:00

If you are reporting a leak please call us on 0800 0284816

If you have an out of hours emergency please call us on 0800 0281054

.

Tom Norman, Hartlepool Water

Dear Sir

For your information, the Information Commissioner decided on 12^th March
2010 that water companies are not "public authorities" for the purposes of
the Environmental Information Regulations 2004. Therefore, the Regulations
do not apply.

Tom Norman
DDI: 01429 858 020
Fax: 01429 858 000
[mobile number]

www.hartlepoolwater.co.uk

Anglian Water Services Limited (Trading as HARTLEPOOL WATER)
Registered Office: Anglian House, Ambury Road, Huntingdon, Cambridgeshire, PE29 3NZ
Registered in England No 2366656

dangos adrannau a ddyfynnir