Mental Health Trust IT System

The request was successful.

Dear 2Gether NHS Foundation Trust,

Can you please provide the following information for your IT system:
• System’s name and suppliers name?
• How much is the support and maintenance?
• How much was your total spend on the application for the last year?
• When is the system due for renewal?
• Who in your Trust has ownership for this system?
• Approximately how many users of the system do you have trust wide?
• When was your last Application upgrade?
• Which groups uses the system: CMHT, CAMHS, Acute services, Home Treatment Team, Assertive Outreach Team, Eating Disorders Team, Early Intervention Team, AMHPs.
• Do health and social care workers jointly use the system or do social care use a separate system for case management?
• If separate, what system do social workers use?
• Is the system used mobile by workers or in care setting only?
• Is your current solution customisable? If so, do you pay a developers license for this functionality?
• Can you also provide details of your Corporate IT Directors/Heads of IT and where can I find details of your IT Strategy for the next 5 years?

Yours faithfully,

Yasmin Cook

Dear 2Gether NHS Foundation Trust,

Please pass this on to the person who conducts Freedom of Information reviews.

I am writing to request an internal review of 2Gether NHS Foundation Trust's handling of my FOI request 'Mental Health Trust IT System'.

It has now been more than 20 working days since I made my request for information.

Could you please respond with an update?

A full history of my FOI request and all correspondence is available on the Internet at this address: https://www.whatdotheyknow.com/request/m...

Yours faithfully,

Yasmin Cook

Sent request to 2Gether NHS Foundation Trust again, using a new contact address.

Information-Freedom (2GETHER NHS FOUNDATION TRUST), 2Gether NHS Foundation Trust

Thank you for your Freedom of Information request. Please note that this
is an automated response. This email address is only monitored during
normal working hours of Monday to Friday 9.00 am to 5.00 pm.

 

The Trust will reply to all requests within 20 working days, however, if
for any reason we are unable to do so we will notify you immediately. If a
fee is payable for the information you have requested, we will tell you
what that fee is. We cannot provide any information until any applicable
fee is received.

 

Need Help Now?

If your enquiry is urgent and relates to the care and treatment of you, a
family member, relative or friend, then please take action as follows:

 

· Please contact your health care professional or team without delay, if
you are receiving care or treatment from the Trust.

 

· Speak with your GP or Out of Hours GP (111), if you are not receiving
treatment from the Trust.

 

· ^2gether Let’s Talk professionals are also available by calling 0800
073 2200 in Gloucestershire and Herefordshire, between 9.00 am and 5:00 pm
Monday to Friday. In addition, you may wish to have a look at our Let’s
Talk pages on the Internet: [1]http://www.talk2gether.nhs.uk/

 

· If you are experiencing feelings of distress or despair, you can
contact The Samaritans, 24 hours a day, 7 days a week by calling 116 123
(UK). You can also visit [2]http://www.samaritans.org

 

· If you need an emergency service such as an ambulance, please dial 999.

 

If you have any queries or concerns in the meantime, please do not
hesitate to contact me. We would like to take this opportunity to thank
you for your interest in ^2gether NHS Foundation Trust.

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References

Visible links
1. http://www.talk2gether.nhs.uk/
2. http://www.samaritans.org/

Information-Freedom (2GETHER NHS FOUNDATION TRUST), 2Gether NHS Foundation Trust

Dear Ms Cook,

 

Thank you for your Freedom of Information request. The Trust uses a number
of IT systems for different purposes, for example for corporate office
functions, for electronic patient records, for employee records, etc. In
order to provide a meaningful response I should be grateful if you could
clarify the following:

 

1.       to which type/types of system your request refers

2.       whether your request refers to hardware, software, or both

3.       whether your request includes network infrastructure

 

Once I have this information I will process your request in accordance
with the time limits set out in the Freedom of Information Act.

 

Yours sincerely

 

 

John McIlveen

Trust Secretary

2gether NHS Foundation Trust

01452 894166

 

[email address]

 

 

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Dear Information-Freedom (2GETHER NHS FOUNDATION TRUST),

Thanks for your response.
Regarding the IT system I refer to the clinical system to manage patient care records and only to the software.

Please do let me know if you need further clarification.

Thanks.

Yours sincerely,

Yasmin Cook

Information-Freedom (2GETHER NHS FOUNDATION TRUST), 2Gether NHS Foundation Trust

1 Attachment

Dear Ms Cook,

Thank you for your Freedom of Information request. Please find the Trust's response attached.

Yours sincerely

John McIlveen
Trust Secretary
2gether NHS Foundation Trust
01452 894166

[email address]

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