Mental health services available to students

Alisa Wylie made this Rhyddid Gwybodaeth request to University of Stirling as part of a batch sent to 16 authorities

This request has been closed to new correspondence from the public body. Contact us if you think it ought be re-opened.

Roedd y cais yn llwyddiannus.

In 2016-2017, how many students accessed mental welfare counselling services and how long did it take for them to access these services after raising an issue? Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?
Yours faithfully,
Alisa Wylie

Freedom of Information Unit, University of Stirling

Dear Ms Wylie

We acknowledge receipt of your Freedom of Information request and will respond as soon as possible.

Regards.

Freedom of Information Unit

dangos adrannau a ddyfynnir

Freedom of Information Unit, University of Stirling

Dear Ms Wylie

I refer to your Freedom of Information request regarding mental health services available to students, the responses to your questions are below.

In 2016-2017 how many students accessed mental welfare counselling services and how long did it take for them to access these services after raising an issue?
625 students accessed mental welfare counselling services in 2016-17 with an average wait time of 4-6 weeks

Are there any reports or statistics that indicate how effective the counselling services have been for students struggling with their mental health?

Student evaluation of the University of Stirling Counselling & Wellbeing service 2016/17
• 87% of students who completed a post Counselling evaluation reported that counselling has helped them either a lot or was the most important factor in overcoming the problem that made them come to the service.
• 80% of students reported that Counselling has helped them stay at University.
• 98% of students reported that Counselling has improved their overall experience with 80% stating it had improved their experience “a lot”.
• 96% of students were at least fairly satisfied with the registration and assessment process. Of those students, 56% were very satisfied. It should be noted however that 14% of students felt they waited too long for an appointment.
• 87% of students were very satisfied with their counsellor and their approach. 98% were at least fairly satisfied.

You have a right under the Freedom of Information (Scotland) Act 2002 (FoISA) to request a review of this decision by the University of Stirling. If you wish to exercise this right, you must write to the University to request a review within forty working days of receipt of this decision. Your request for a review must be in writing and you must specify your name and address for correspondence. You must also identify the decision that you wish reviewed.

If you are dissatisfied with the outcome of a review, you have a right under the FoISA to appeal to the Scottish Information Commissioner. If you wish to do so, you must appeal to the Commissioner within six months following the date of receipt of the review notice. Details on how to appeal to the Scottish Information Commissioner are available on their website www.itspublicknowledge.info/Appeal

You also have the right to appeal to the Court of Session on a point of law following a decision of the Commissioner.

Yours faithfully
Freedom of Information Unit
University of Stirling

dangos adrannau a ddyfynnir