MCC Social Care Ltd

Response to this request is long overdue. By law, under all circumstances, Southend-on-Sea City Council should have responded by now (details). You can complain by requesting an internal review.

Francis Ugboma

Dear Southend on Sea Borough Council,

Please tell me if social services have ever used MCC Social Care Ltd or its staff on a self-employed / employed basis within your council?

Please tell me how many social workers work for this company?

Please tell me if any complaints have been made against this company or social workers working within it?

Please specify the nature of complaints?

Yours faithfully,

Francis Ugboma

council email, Southend-on-Sea City Council

Thank you for contacting Southend-on-Sea Borough Council. This is an
automated message to let you know your e-mail has been received; please do
not respond to this e-mail.

 

For missed refuse reports, these will be collected within 24 hours of
receiving the report.

 

If you are contacting us to challenge a Parking ticket, your case will be
placed in a queue for consideration. No action will be taken or further
charges applied until we have considered your comments and responded to
you in writing. We appreciate your patience as this process can take
between 4-6 weeks or longer during busy periods. Please note that as this
involves considerations under a legal process, we can only consider your
comments in writing.

 

If your enquiry is of an urgent nature please telephone the Customer
Service Centre, the relevant contact numbers can be located on our website
[1]www.southend.gov.uk/contact where you will find a growing range of
web-based services and useful information.

 

Where your e-mail is seeking a response, you will next receive a reply
from our Customer Service Centre. We aim to reply to all enquiries within
5 working days.

A customer service officer will either:

 

·         Answer your enquiry in full

·         Advise you that a service request has been made on your behalf
and provide a reference number

·         Let you know that your enquiry has been referred for a
specialist reply

 

Where appropriate we will also let you know:

 

·What will happen next

·Any timescales that apply

 

Due to the high numbers of e-mails we receive, we regret we are unable to
respond to those containing unsolicited advertising (‘junk’ mail).

 

Customer Service Centre

Southend on Sea Borough Council

Civic Centre
Victoria Avenue
Southend-on-Sea
Essex SS2 6EP

 

Email: [2][Southend-on-Sea City Council request email]

Web: [3]www.southend.gov.uk

 

Do It Online...

Apply for it; Book it; Find it; Pay it; Report it; Say it; View it

 

Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. http://www.southend.gov.uk/contact
2. mailto:[Southend-on-Sea City Council request email]
3. http://www.southend.gov.uk/

Southend FOI requests, Southend-on-Sea City Council

Customer Notice: Please do not e-mail Freedom of Information requests for
Southend Borough Council to individual officers. Please instead direct
them to [1][email address] where our central team will direct their
registration and completion.

 

Dear Francis Ugboma,

 

Thank you for your request received on 9^th May 2015 for information under
the Freedom of Information Act 2000. Your request should receive a reply
by 8^th June 2015.

 

If you have any queries please get in touch quoting the FOI reference
number FOI 03525

 

Kind regards,

 

Kelly Robertson

 

Kelly Robertson – Corporate Freedom of Information Team – Southend-on-Sea
Borough Council

Creating a Better Southend

( 01702 212229 ext 2229 (Direct)
| * [2][email address] |8 [3]www.southend.gov.uk

Corporate Services l Southend-on-Sea Borough Council | Floor 2, Civic
Centre, Victoria Avenue, Southend-on-Sea, SS2 6ER

 

 
 
Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. mailto:[email address]
3. http://www.southend.gov.uk/

FOI Response, Southend-on-Sea City Council

1 Attachment

Good afternoon.  Please find attached response to the above numbered
request.

 

Kind Regards

 

Business Support Team – Southend-on-Sea Borough Council

Creating a Better Southend

( 01702 215007 | * [1][email address]
|8 [2]www.southend.gov.uk

Department for People l Southend-on-Sea Borough Council | Civic Centre,
Victoria Avenue, Southend on Sea, SS2 6ER

 

  

Safe – clean – healthy – prosperous – excellent – Creating a better
Southend

══════════════════════════════════════════════════════════════════════════

The information in this e-mail and any attachments is confidential and may
be subject to legal professional privilege. It is intended solely for the
attention and use of the named addressee(s). If you are not the intended
recipient, please notify the sender immediately. Unless you are the
intended recipient or his/her representative you are not authorised to,
and must not, read, copy, distribute, use or retain this message or any
part of it. Communications sent to or from this organisations may be
subject to recording and/or monitoring in accordance with relevant
legislation.

At present the integrity of e-mail across the Internet cannot be
guaranteed and messages and documents sent via this medium are potentially
at risk. You should perform your own virus checks before opening any
attachments.

Consider the environment. Please don't print this e-mail unless you really
need to.

References

Visible links
1. mailto:[email address]
2. http://www.southend.gov.uk/