Managing Information Disclosure Requests

The request was successful.

Dear Gloucestershire Police and Crime Commissioner,

I am currently researching how Police Forces deal with FOI and Subject Access Requests and would be grateful if you could provide the following information.

1) How many requests does the Force receive per annum (past 3 years) – FOI, Subject Access?
2) What software resources are currently used to handle these?
3) If bespoke disclosure management software is used when does the current contract expire?
4) Who is the senior officer responsible for dealing with FOI, Subject Access, etc?

Thank you.

Yours faithfully,

Mr Eowen

Police & Crime Commissioner,

This is an automated response. Please do not reply directly to this email.
Any response should be sent to [1][email address]

 

Our emails are not monitored 24/7 and any emergencies should be directed
to the police via the 999 system.

 

Thank you for contacting the Office of the Police and Crime Commissioner
for Gloucestershire. We will deal with your correspondence as promptly as
we can.

 

General Enquiries

 

If your contact is a general enquiry requesting information, telling the
Police and Crime Commissioner about something you are pleased or unhappy
with, or raising an issue that you think the Commissioner ought to be
aware of, then we will aim to respond as soon as possible (and no later
than 20 working days).

 

 Information Sharing

 

If you have a complaint about the conduct of officers or staff of
Gloucestershire Constabulary, or are seeking information about an
operational policing issue, then in the first instance we will forward it
to the appropriate department within the Constabulary. Your information
will only be shared with the Constabulary (or any other organisation or
agency) within the terms of our [2]Privacy Notice a copy of which can be
found on our website. The appropriate department will be asked to respond
to you direct. We will only deal with the issue if you are subsequently
unable to resolve it directly with the Constabulary.

 

Requests under the Freedom of Information Act 2000

 

Please note that if your query is under the Freedom of Information Act or
one which requires us to do research or investigation then we will aim to
respond to you as quickly as possible.  We will always aim to either
respond to you fully, or update you on progress, within 20 working days.

 

Once again thank you for contacting the Office of the Police and Crime
Commissioner for Gloucestershire.

 

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References

Visible links
1. mailto:[email address]
2. https://www.gloucestershire-pcc.gov.uk/g...

Police & Crime Commissioner,

Dear Mr Owen

Enquiry Ref: FOI 006-2020

Thank you for your FOI request received by the Office of the Police and Crime Commissioner (OPCC) for Gloucestershire on 27 February 2020.

I need to inform you that the information that you have requested is held by the Constabulary, not the Office of the Police and Crime Commissioner. As a separate legal entity, I am not able to respond to your request on behalf of the police.

If you would like me to, I can forward your request to the Information Disclosure Team for them to respond to you. Alternatively you can resubmit the question yourself by e-mailing the team directly. Their address is [email address].

Please could you let me have your preferred option by return e-mail.

Lisa Mann
Contract and Complaints Officer

OPCC
No. 1Waterwells, Waterwells Drive
Quedgeley, Gloucester, GL2 2AN

Tel: 01452 752477
www.gloucestershire-pcc.gov.uk 

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Dear Police & Crime Commissioner,

Thank you for your reply.
I would be grateful if you could forward to the correct team.

With best regards,

Mr E Owen

Police & Crime Commissioner,

This is an automated response. Please do not reply directly to this email.
Any response should be sent to [1][email address]

 

Our emails are not monitored 24/7 and any emergencies should be directed
to the police via the 999 system.

 

Thank you for contacting the Office of the Police and Crime Commissioner
for Gloucestershire. We will deal with your correspondence as promptly as
we can.

 

General Enquiries

 

If your contact is a general enquiry requesting information, telling the
Police and Crime Commissioner about something you are pleased or unhappy
with, or raising an issue that you think the Commissioner ought to be
aware of, then we will aim to respond as soon as possible (and no later
than 20 working days).

 

 Information Sharing

 

If you have a complaint about the conduct of officers or staff of
Gloucestershire Constabulary, or are seeking information about an
operational policing issue, then in the first instance we will forward it
to the appropriate department within the Constabulary. Your information
will only be shared with the Constabulary (or any other organisation or
agency) within the terms of our [2]Privacy Notice a copy of which can be
found on our website. The appropriate department will be asked to respond
to you direct. We will only deal with the issue if you are subsequently
unable to resolve it directly with the Constabulary.

 

Requests under the Freedom of Information Act 2000

 

Please note that if your query is under the Freedom of Information Act or
one which requires us to do research or investigation then we will aim to
respond to you as quickly as possible.  We will always aim to either
respond to you fully, or update you on progress, within 20 working days.

 

Once again thank you for contacting the Office of the Police and Crime
Commissioner for Gloucestershire.

 

show quoted sections

References

Visible links
1. mailto:[email address]
2. https://www.gloucestershire-pcc.gov.uk/g...

Police & Crime Commissioner,

Good afternoon,

A new FOI for you,

Regards,

Lisa Mann
Contract and Complaints Officer

OPCC
No. 1Waterwells, Waterwells Drive
Quedgeley, Gloucester, GL2 2AN

Tel: 01452 752477
www.gloucestershire-pcc.gov.uk

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FOI, Gloucestershire Police and Crime Commissioner

1 Attachment

Dear Mr. E Owen,

 

Please find attached your response.

 

Yours sincerely,

 

Mr R Mortimer

Disclosure Officer

Information Disclosure / Governance & Compliance

Gloucestershire Constabulary

1 Waterwells Drive | Quedgeley | Gloucester | GL2 2AN

Group - 01452 754304 | Force Control Room – 101

[1]www.gloucestershire.police.uk | [2]Twitter page | [3]Facebook page

 

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References

Visible links
1. http://www.gloucestershire.police.uk/
2. https://twitter.com/Glos_Police
3. https://www.facebook.com/gloucestershire...