Managed Print Services

Response to this request is long overdue. By law, under all circumstances, Cheltenham Borough Council should have responded by now (details). You can complain by requesting an internal review.

Jonathan Fallon

Dear Cheltenham Borough Council,

Please find a request for information regarding your organisations' printers/printing devices/associated contracts.

I would be grateful if you could reply to the questions below.

Q1. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q2. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q3. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q4. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q5. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

Q6. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one.

Q7. Do you have any print management software? If so, which software?

Q8. Do they supply you with any scanning software (additional to the software native to the device)?

Q9. What Document Management solution/s do you currently use within your organization?

Q10. Who are the procurement & business/IT contacts within your organization responsible for the decision on MFD's

Yours faithfully,

Jonathan Fallon

Cheltenham Borough Council

Dear Mr Fallon,

Thank you for your enquiry received today. Your request for information has been logged as FOI 7959 and you will receive a response within 20 working days.

Kind regards,

Charlotte Gayton
Customer Services Officer
Cheltenham Borough Council
Tel: 01242 262626
Email: [email address]
Website: http://www.cheltenham.gov.uk
Working together to create a great future for Cheltenham Follow us on twitter: www.twitter.com/cheltenhambc

21st March 2021 is census day. Visit www.census.gov.uk to complete yours. Help is available online or by calling 0800 141 2021.

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Cheltenham Borough Council

1 Attachment

Dear Mr Fallon,

The information the council holds in relation to your request for information is attached.

Please note: If you are dissatisfied with the Council’s response you have a right of appeal. In the first instance please forward your appeal to Customer Relations, Cheltenham Borough Council, Municipal Offices, Promenade, Cheltenham, GL50 9SA or email: [Cheltenham Borough Council request email]. Your appeal will be considered and a response sent to you within 20 working days.

If you are still not happy with any decision following any review you have a further right of appeal to the Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

Kind regards,

Charlotte Gayton
Customer Services Officer
Cheltenham Borough Council
Tel: 01242 262626
Email: [email address]
Website: http://www.cheltenham.gov.uk
Working together to create a great future for Cheltenham Follow us on twitter: www.twitter.com/cheltenhambc

21st March 2021 is census day. Visit www.census.gov.uk to complete yours. Help is available online or by calling 0800 141 2021.

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