Managed Print Services

Roedd y cais yn llwyddiannus.

Dear Harlow District Council,

1. Current printing and photocopier contract details?
a. Photocopiers/MFD?s
b. Printers
c. Print room / reprographics

2. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

3. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

4. Number of devices?
a. Photocopiers/MFDs

b. Printers

c. Print room / reprographics

5. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

6. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

7. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one RFQ?

8. Do you have any print management software? If so, which
software?

9. Do they supply you with any scanning software (additional to the
software native to the device)?

10. What Document Management solution/s do you currently use within
your organization?

11. What PDF software do you pay for? And how many licenses do you
pay for (an average per annum would be a good number here please)?

Yours faithfully,

Lauren Ballam

Contact Harlow, Harlow District Council

1 Atodiad

Thank you for contacting Harlow Council.

We are dealing with a very high volume of enquiries due to the impact of the Corona Virus. This means it will take longer than normal for you to get a reply.

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Further information can be found at www.harlow.gov.uk

Please be patient during this period and we will come back to you as soon as we can.

If reporting an emergency, please call 01279 446666 for assistance.
Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

Visit our website www.harlow.gov.uk<http://www.harlow.gov.uk/>
Follow us on twitter @HarlowCouncil<https://twitter.com/HarlowCouncil>

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information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website:
http://www.harlow.gov.uk/privacy-notice

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Contact Harlow, Harlow District Council

Dear Lauren                    

Your Freedom of Information request has been logged under reference RFI245319769.

Please quote the above reference number should you require any further information. 

How will we use your personal information?
Harlow Council will process the personal information you have provided under Article 6(1)(b) of the General Data Protection Regulation 2016/679 (GDPR) for the purposes of processing this request for information. The information is also used to compile statistics for use by Harlow Council, however, this does not include information that will identify you as an individual.

Although it is not our intention to collect any other personal information and/or sensitive personal information (e.g. in respect of race or ethnic origin; political opinions; religious or similar beliefs; physical or mental health or condition; sexual history or orientation; trade union membership), you may provide information of this type inadvertently in your response(s) to particular areas of this form (for example Part 5 ‘Do you have any special needs when viewing the information or in what format it is provided?’). Any sensitive personal information collected will be kept confidential and secure and will not be shared with any third parties.

Who will we share your personal information with?
Your information will be shared with the relevant departments of Harlow Council in order to provide the information you have requested.  Your information will also be shared where the Council is under a legal obligation to do so, for example between our services and with other official organisations, such as the Police and other government bodies.

How long will we keep your information?
Records relating to this request for information will be retained for three years from the date of the last action.

For more information on how we collect, use and protect personal information generally, as well as your rights as a data subject please view our main privacy notice on our website by visiting http://www.harlow.gov.uk/privacy-notice 

If you do not have online access a paper copy of our main privacy notice can be provided by contacting us on the details provided below.

Best wishes,

Contact Harlow

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG
Contact Harlow - 01279 446655 

Visit our website www.harlow.gov.uk          

Follow us on twitter @HarlowCouncil

dangos adrannau a ddyfynnir

Simon Pipe, Harlow District Council

1 Atodiad

Hi,

The same request was made by you in February 2020. The answers remain the same and I attach the original reply.

Thanks,

Simon Pipe
Customer and Media Services Manager

Visit our website www.harlow.gov.uk         
Follow us on twitter @HarlowCouncil

Harlow Council, Civic Centre, The Water Gardens, Harlow, Essex, CM20 1WG

National coronavirus (COVID-19) situation
We are continuing to provide services during the coronavirus outbreak that our residents and businesses need. Most services are running as normal with the majority of our staff working from home. Our teams are working to respond to enquiries as quickly as they can, but you might experience a longer delay than usual when contacting us.

The latest service updates and information for residents and businesses can be found on our coronavirus webpage www.harlow.gov.uk/coronavirus

The latest government public health advice on what you can and cannot do and how you can protect yourself and others can be found at www.gov.uk/coronavirus

dangos adrannau a ddyfynnir