Managed Print Services

The request was successful.

Dear Dudley Council,

Please could you provide the following information with regards to your current printing expenditure :

1. Current printing and photocopier contract details?
a. Photocopiers/MFD?s
b. Printers
c. Print room / reprographics

2. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

3. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

4. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

5. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

6. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

7. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one

8. Do you have any print management software? If so, which
software?

9. Do they supply you with any scanning software (additional to the
software native to the device)?

10. What Document Management solution/s do you currently use within
your organization?

11. What PDF software do you pay for? And how many licenses do you
pay for (an average per annum would be a good number here please)?

Yours faithfully,

Lauren Ballam

Dudley Triggers, Dudley Council

Dear Lauren Ballam,

Information Access Request - Information Request DMBCIR:22720
Description : Managed Print Services

I acknowledge your request for information received on 2020-02-19
13:15:00.

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days (Freedom of
Information Act 2000/Environmental Information Regulations) or 1 month
from receipt (Data Protection access requests).

For your information, the Acts and Regulations define a number of
exemptions which may prevent release of the information you have
requested. There will be an assessment and if any of the exemption
categories apply then the information may not be released. In some
circumstances the decision to release information, or not, will be based
on a public interest test. You will be advised of any considerations,
subsequent decisions and your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. You will be informed if this is the case,
including your rights of appeal.

Unless otherwise requested the information may be provided in electronic
format, paper copy, normal font size. If you require alternative formats,
e.g. language, audio, large print, etc. then please let me know.

There may be a fee payable for this information. This will be considered
and you will be informed if a fee is payable. In this event the fee must
be paid before the information is processed and released. The time limit
for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact the Information
Governance Officer at Dudley MBC, The Council House, Dudley, West
Midlands, DY1 1HF, telephone 0300 555 8283, e-mail
[Dudley Metropolitan Borough Council request email] .

Please remember to quote the reference number above in any future
communications.

Most of the information that we provide in response to Freedom of
Information/Environmental Information requests will be subject to
copyright protection. In most cases the copyright will be owned by Dudley
MBC. The copyright in other information may be owned by another person or
organisation, as indicated in the information itself. You are free to use
any information supplied for your own use, including for non-commercial
research purposes. The information may also be used for the purposes of
news reporting. However, any other type of re-use, for example, by
publishing the information or issuing copies to the public will require
the permission of the copyright owner.

For information where the copyright is owned by the Council details of the
conditions on re-use can be found on our website at www.dudley.gov.uk.

For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.

Yours sincerely,

The Information Governance Team
Council House
Priory Road
Dudley
West Midlands
DY1 1HF
[Dudley Metropolitan Borough Council request email]

Information Governance, Dudley Council

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Our ref: 22720     Service:  Corporate Information Governance
Team            Direct Line: 01384 815607   Date: 13/03/2020
 
 
 
Mr Lauren Ballam
 
 
 
Dear Mr Ballam
 
Freedom of Information Act 2000 - Information Request 22720
 
Your request for information received on 19/02/2020 has now been
considered and the information requested is detailed below.
 
Your request and our response
 
 
Please could you provide the following information with regards to your
current printing expenditure :
 
1. Current printing and photocopier contract details?
     a. Photocopiers/MFD?s - SHARP
     b. Printers – none, each procurement is via competitive quote
     c. Print room / reprographics – in-house
 
2. Companies awarded?
     a. Photocopiers/MFDs - SHARP
b. Printers – none, each procurement is via competitive quote
     c. Print room / reprographics – in-house
 
3. Length of contract/s and end dates?
     a. Photocopiers/MFDs - 5 years until 31st March 2024
     b. Printers – none, each procurement is via competitive quote
     c. Print room / reprographics – in-house
 
4. Number of devices?
     a. Photocopiers/MFDs - 400
     b. Printers - 210
     c. Print room / reprographics - 4
 
5. Annual print/copy volume
     a. Photocopiers/MFDs – 12 million
     b. Printers
     c. Print room / reprographics – 4 million 
 
6. Annual spend? £640,000.00 – breakdown unavailable.
     a. Photocopiers/MFDs
     b. Printers
     c. Print room / reprographics
 
7. Details on how these were procured. i.e. By Framework
     a. Procurement method – method Open tender OJEU
     b. If Framework, please state which one
 
8. Do you have any print management software? If so, which software? –
LaserServe & Papercut
 
9. Do they supply you with any scanning software (additional to the
software native to the device)? No
 
10. What Document Management solution/s do you currently use within your
organization? - Northgate (Electronic Document Management)
 
11. What PDF software do you pay for? And how many licenses do you pay for
(an average per annum would be a good number here please) - Adobe Acrobat
Standard & Pro (49 licenses)
 
 
If you have any queries or concerns then please contact me.
 
If you are unhappy with the service you have received in relation to your
request and wish to make a comment or complaint, or request a review of
the decision, you should write to the Freedom of Information Officer at
Dudley MBC, The Council House, Dudley, West Midlands, DY1 1HF, telephone
0300 555 2345, e-mail [1][Dudley Metropolitan Borough Council request email]. 
 
Please remember to quote the reference number above in any future
communications.
 
If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by Dudley MBC.
 
The Information Commissioner may be contacted at:
 
Information Commissioner's Office
 
Wycliffe House
Water Lane
Wilmslow 
Cheshire 
SK9 5AF
Telephone:   01625 545 700
[2]www.ico.org.uk
 
Most of the information that we provide in response to Freedom of
Information Act 2000 requests will be subject to copyright protection.  In
most cases the copyright will be owned by Dudley MBC. The copyright in
other information may be owned by another person or organisation, as
indicated in the information itself. You are free to use any information
supplied for your own use, including for non-commercial research purposes.
The information may also be used for the purposes of news reporting.
However, any other type of re-use, for example, by publishing the
information or issuing copies to the public will require the permission of
the copyright owner.
 
For information where the copyright is owned by the Council details of
the conditions on re-use can be found on our website at
[3]www.dudley.gov.uk.
 
For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.
 
Yours sincerely
 
 
 
 
Nina Meredith
Information Governance Officer
 
Corporate Information Governance Team
The Council House
Priory Road
Dudley
West Midlands
DY1 1HF
 
01384 81 6956
 
[4]www.dudley.gov.uk
 
 
 
 
 
 
 
 
 
 
 
 
 
This Email and any attachments contains confidential information and is
intended solely for the individual to whom it is addressed. If this Email
has been misdirected, please notify the author as soon as possible. If
this email has a protective marking of OFFICIAL – SENSITIVE, PROTECT or
RESTRICTED in its title or contents, the information within must be
subject to appropriate safeguards to protect against unauthorised or
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OFFICIAL – SENSITIVE, PROTECT and RESTRICTED information should only be
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software viruses, any attachments to this e-mail may nevertheless contain
viruses which our anti- virus software has failed to identify. You should
therefore carry out your own anti-virus checks before opening any
documents. Dudley Metropolitan Borough Council will not accept any
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attachment or other document supplied with this e-mail.

Please consider the environment - do you need to print this e-mail?

References

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2. http://www.ico.org.uk/
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