Managed Print Services

The request was successful.

Dear Charnwood Borough Council,

Please could you provide the following information with regards to your current printing expenditure :

1. Current printing and photocopier contract details?
a. Photocopiers/MFD?s
b. Printers
c. Print room / reprographics

2. Companies awarded?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

3. Length of contract/s and end dates?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

4. Number of devices?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

5. Annual print/copy volume
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

6. Annual spend?
a. Photocopiers/MFDs
b. Printers
c. Print room / reprographics

7. Details on how these were procured. i.e. By Framework
a. Procurement method
b. If Framework, please state which one

8. Do you have any print management software? If so, which
software?

9. Do they supply you with any scanning software (additional to the
software native to the device)?

10. What Document Management solution/s do you currently use within
your organization?

11. What PDF software do you pay for? And how many licenses do you
pay for (an average per annum would be a good number here please)?

Yours faithfully,

Lauren Ballam

foi@charnwood.gov.uk, Charnwood Borough Council

Thank you for your information request which is acknowledged.
Your request is being considered and you should receive the information within 20 working days. This is subject to it not being covered by an exemption or requiring the payment of a fee.

I have set out below further information regarding the Freedom of Information Act for your information.

If you have any questions or concerns please contact me.

Yours sincerely
Megan Bilton
Data Protection and Information Security Officer
Charnwood Borough Council
e-mail [Charnwood Borough Council request email]
Tel 01509 634711

The Council will provide the information requested wherever possible, however the Act does set out a number of exemptions that may prevent release of the information to you. If any of the exemptions do apply to the information that you have requested we will not be able to supply it. You will be notified if this is the case with the reasons why we are claiming an exemption and your rights to complain and appeal the decision.

If a fee is payable we will inform you of this and you must pay the fee before the information request can be processed further – the 20 working day timetable is suspended until receipt of the fee. The Act also sets out the amount of work that the Council can be required to undertake. If this limit is estimated to be exceeded by your request we can refuse to process the request. If your request exceeds this limit, we will let you know.

If any of the information requested concerns a third party they may be consulted prior to taking a decision whether to release the information to you or not.

We will aim to provide the information to you in the format that you have specified. If you require an alternative format please let me know. Where the format has not been specified the information will be provided by e-mail, or as a paper copy.

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foi@charnwood.gov.uk, Charnwood Borough Council

Dear Ms Ballam,

 

Following the above information request I am able to provide the following
information:

1. Current printing and photocopier contract details?
a. Photocopiers/MFD?s - procured using Crown Commercial Services RM3781
b. Printers - see response to 1a
c. Print room / reprographics - none

2. Companies awarded?
a. Photocopiers/MFDs - Kyocera
b. Printers - see response to 2a
c. Print room / reprographics - none

3. Length of contract/s and end dates?
a. Photocopiers/MFDs - 3 years minimum = 2 x 12 month extnesion
b. Printers - see response to 3a above
c. Print room / reprographics - none
4. Number of devices?
a. Photocopiers/MFDs - 32
b. Printers - see responses to 4a above
c. Print room / reprographics - none

5. Annual print/copy volume
a. Photocopiers/MFDs - see response to 5b below (includes photocopying)
b. Printers - 300,000 per annum
c. Print room / reprographics - none

6. Annual spend?
a. Photocopiers/MFDs - £40k p.a.
b. Printers - see figure above 6a
c. Print room / reprographics - none

7. Details on how these were procured. i.e. By Framework
a. Procurement method - see response below
b. If Framework, please state which one - procured using Crown Commercial
Services RM3781

8. Do you have any print management software? If so, which software?
PaperCut
9. Do they supply you with any scanning software (additional to the
software native to the device)? No

10. What Document Management solution/s do you currently use within your
organization? Information @W used by Planning Services. Papercut has the
functionality for scanning to SharePoint online and OneDrive

11. What PDF software do you pay for? And how many licenses do you pay for
(an average per annum would be a good number here please)? Nitro, 120
licences = £2,500

 

If you would like to re-use the information provided, please see the
[1]re-use page on our website

If you have any questions or concerns please contact me.  I have outlined
our Freedom of Information Complaints Procedure below should you need to
make use of it.

Yours sincerely,

 

Megan Bilton

Data Protection and Information Security Officer

Charnwood Borough Council

[2][Charnwood Borough Council request email]

01509 634711

 

Charnwood Borough Council Freedom of Information and Environmental
Information complaints procedure

 

Informal Complaints Procedure

If you are dissatisfied with the way in which your request has been
handled please contact me, and I will try to resolve your complaint on an
informal basis within 15 working days.

If you are then still dissatisfied with the response, please follow the
formal complaints procedure below.

Formal Complaints Procedure

Put your formal complaint in writing, providing any supporting evidence,
to the Customer Experience Manager at the address noted below, who will
then investigate and respond to your complaint within 20 working days.

If the Customer Experience Manager dealt with your initial request for
information your complaint will automatically be referred to the Head of
Service and / or one of our Strategic Directors for independent
consideration.

Write to: Customer Experience Manager
Charnwood Borough Council
Southfield Road
Loughborough
Leicestershire
LE11 2TU
Telephone: 01509 634596
E-mail: [3][Charnwood Borough Council request email]

If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at:
The Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF.  Telephone: 0303 123 1113.  Website:
[4]www.ico.gov.uk

There is no charge for making an appeal.

 

 

 

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