Our Ref: 10033  

Dear Enquirer,

INFORMATION REQUEST

Thank you for your request for information which will be dealt with under
the terms of the Freedom of Information Act 2000.

In some circumstances a fee may be payable and if that is the case, we
will let you know the likely charges before proceeding.

If you have any queries about this matter please contact us. Please
remember to quote the reference number above in any future communications.

Please note, that due to the recent outbreak of Covid-19, there may be a
delay in responding to your request. We appreciate your patience at this
busy period.

Kind regards

Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [Northumberland County Council request email]
Web: http://www.northumberland.gov.uk

Hi Rebecca, 
Please see the response below sent on the 1st December 2022.
Please accept our apologies for the response not arriving at its
destination, we are experiencing intermittent problems with the system we
use to log and process requests.  This has been reported and is currently
being investigated.
kind regards
Julia

Our Ref: 10033    

Dear Enquirer,

FREEDOM OF INFORMATION ACT REQUEST

I refer to your Freedom of Information request in relation to Malicious
Emails 

Right of Access

Section 1(1) of the Act provides any person making a request for
information to a public authority is entitled.

(a) to be informed in writing by the public authority whether it holds
information of the description specified in the request (which Section
1(6) of the Act designates as the "duty to confirm or deny"), and

(b) if that is the case, to have that information communicated to him.

The right is to obtain access to the information itself and not to the
document or record which contains it.

The Act creates a general right of access to information held by public
authorities subject to various exemptions.

Northumberland County Council confirms that it holds the information you
have requested, please see the following information in response. 

Q.1 How many malicious emails (e.g. phishing emails) have been
successfully blocked? - 2870
Q.2 What percentage of malicious emails were opened by staff? - we cant
get this information
Q.3 What percentage of malicious links in the emails were clicked on by
staff? - we cant get this information
Q.4 How many ransomware attacks were blocked? to open ended this one...we
have blocked 45 malicious files in the last year
Q.5 How many ransomware attacks were successful? - 0

Complaints

If you are unhappy with the way your request for information has been
handled, you can request an internal review by writing within 2 months
from the date of this response to the Information Governance Office:

Information Governance Office
Northumberland County Council
County Hall
Morpeth
NE61 2EF

Email: [1][Northumberland County Council request email]

Information Commissioner

If you remain dissatisfied with the handling of your request, you have a
right by Section 50 of the Act to apply to the Information Commissioner
for a decision as to whether your request has been dealt with in
accordance with the requirements of the Act at:

The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113
Email: [2][email address]

There is no charge for making an appeal.

Yours faithfully

FOI Coordinator 
Information Governance Office
Northumberland County Council
County Hall
Morpeth
Northumberland
NE61 2EF

Tel: 0345 600 6400
Email: [3][Northumberland County Council request email]
Web: [4]http://www.northumberland.gov.uk 

--------------------------------------------------------------------------

From: Rebecca Moody <[FOI #807220 email]>
Sent: 02 January 2022 12:28
To: FOI Mailbox <[Northumberland County Council request email]>
Subject: Re: FOI Acknowledgement
 
CAUTION: This email originated from outside of the organisation. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.

Good afternoon,

Please could you provide an update on my FOI request sent on 15th
November?

Yours faithfully,

Rebecca

dangos adrannau a ddyfynnir

Dear Rebecca,
We acknowledge receipt of the clarification requested below which we have
forwarded to the area which dealt with your request.

We will contact you shortly with the confirmation.

kind regards

Julia

Information Governance Office

(t)  0345 600 6400

(e) [email address]

--------------------------------------------------------------------------

From: Rebecca Moody <[FOI #807220 email]>
Sent: 04 January 2022 16:37
To: FOI Mailbox <[email address]>
Subject: Re: FOI Acknowledgement
 
CAUTION: This email originated from outside of the organisation. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.

Dear Northumberland FOI Coordinator,

Thank you for your response. I would just like to clarify the time frame
as regards questions 1 and 5. Do they refer to the last 12 months, or from
2018 to the present? If the latter, would you be able to break the figure
down by year?

Kind regards,

Rebecca

dangos adrannau a ddyfynnir

Dear Rebecca,
Please accept our apologies for the delay in providing the response to
your query.  
We can confirm that these stats would be for 2021.

kind regards

Julia

Information Governance Office

(t)  0345 600 6400

(e) [email address]

--------------------------------------------------------------------------

From: Rebecca Moody <
>
Sent: 04 January 2022 16:37
To: FOI Mailbox <[email address]>
Subject: Re: FOI Acknowledgement
 
CAUTION: This email originated from outside of the organisation. Do not
click links or open attachments unless you recognise the sender and know
the content is safe.

Dear Northumberland FOI Coordinator,

Thank you for your response. I would just like to clarify the time frame
as regards questions 1 and 5. Do they refer to the last 12 months, or from
2018 to the present? If the latter, would you be able to break the figure
down by year?

Kind regards,

Rebecca

dangos adrannau a ddyfynnir