Lydfords Care Home 23 High Street, East Hoathly, Lewes BN8 6DR

East Sussex County Council Nid oedd gan y wybodaeth y gofynnwyd amdani.

Dear East Sussex County Council,

Would you please provide:

1) Number of Safeguarding alerts/concerns received from or in connection with the above named home from all sources (the home itself, family, hospital, etc)

2) Number of Investigations conducted in response to safeguarding alerts, complaints, allegations of abuse, etc.

3) Outcome of the investigations conducted. (e.g. substantiated, not substantiated, partially substantiated, etc.)

4) Number of Deaths (for any reason, expected or otherwise) of any person who used the care service

5) Number of Incidents reported to or investigated by the police, again not necessarily related to safeguarding concerns.

6) Number of Pressure Ulcers of any grade reported by the provider or external medical staff or family, etc.

7) Number of complaints received by anyone and by any route (phone, email, in person, letter, etc) in connection with this home.

Please provide these figures in the following way:

Breakdown of the above for years 2014, 2015 for full year; and for 2016 between January and June. If any of the numbers are fewer than 5 for certain years, and you would therefore be unable to disclose them, please feel free to add the numbers for different years together and provide the total number.

Thank you in advance for your assistance.

Yours faithfully,

Al Rahmani

Freedom of Information, East Sussex County Council

Dear A. Rahmani,

 

FOI Request ref:  7452 / Statistics on Lydfords Care Home  -  East Hoathly

 

Thank you for your request for information about the above. Your request
was received on 11/07/2016 and I am dealing with it under the terms of the
Freedom of Information Act 2000.

 

We always aim to respond as quickly as possible, and in this case will do
so no later than 08/08/02016, which is the 20 working day deadline. The
deadline is counted from the first working day we receive it, not the date
a letter is written / posted or an email sent.

 

In some circumstances a fee may be payable and if that is the case, I will
let you know. A fees notice will be issued to you, and you will be
required to pay before we proceed in dealing with your request.

 

Please quote the above reference number in any communication regarding
this request.

 

Yours sincerely

 

Rebecca Harper

Customer Information Advisor

Communities, Economy & Transport | East Sussex County Council

W1D, County Hall

St Anne’s Crescent

Lewes, East Sussex BN7 1UE

 

Phone: 01273 482913

Fax: 01273 481208

Email: [email address]       Web:
www.eastsussex.gov.uk

 

         

 

 

dangos adrannau a ddyfynnir

Freedom of Information, East Sussex County Council

 

 

Dear A Rahmani

 

FOI Request ref: 7452 / Statistics on Lydfords Care Home  -  East Hoathly

 

Thank you for your request for information about the above, which has been
dealt with under the terms of the Freedom of Information Act 2000. Your
request and our response are set out below. Please note that any
information we provide is subject to the copyright and reuse of
information terms and conditions set out at the bottom of this email.

 

REQUEST

 

1) Number of Safeguarding alerts/concerns received from or in connection
with the above named home from all sources (the home itself, family,
hospital, etc)

 

2) Number of Investigations conducted in response to safeguarding alerts,
complaints, allegations of abuse, etc.

 

3) Outcome of the investigations conducted. (e.g. substantiated, not
substantiated, partially substantiated, etc.)

 

4) Number of Deaths (for any reason, expected or otherwise) of any person
who used the care service

 

5) Number of Incidents reported to or investigated by the police, again
not necessarily related to safeguarding concerns.

 

6) Number of Pressure Ulcers of any grade reported by the provider or
external medical staff or family, etc.

 

7) Number of complaints received by anyone and by any route (phone, email,
in person, letter, etc) in connection with this home.

 

Please provide these figures in the following way:

 

Breakdown of the above for years 2014, 2015 for full year; and for 2016
between January and June.  If any of the numbers are fewer than 5 for
certain years, and you would therefore be unable to disclose them, please
feel free to add the numbers for different years together and provide the
total number.

 

RESPONSE

 

1.    This information is exempt under Section 40(2) FOIA as the numbers
are very low and would make individuals identifiable.

2.    East Sussex County Council do not hold this information but the CQC
would have this data

3.    East Sussex County Council do not use these outcomes and therefore
this information is not held.

4.    East Sussex County Council do not hold this information but the CQC
would have this data

5.    Sussex Police would hold this data

6.    East Sussex County Council do not hold this data

7.    East Sussex County Council do not hold this information.

 

I hope that this answers your enquiry. If you believe that the County
Council has not complied with the FOI Act in responding to your request,
you may ask for an internal review. If you wish to do so, please set out
the grounds of your appeal in writing to:

 

Philip Baker, Assistant Chief Executive, East Sussex County Council,
County Hall, St Anne’s Crescent, Lewes, East Sussex. BN7 1UE.

or by email to him at [1][email address]

 

Please quote the FOI reference number in any communication regarding this
particular request.

 

If you are not content with the outcome of the internal review, you then
have the right to apply directly to the Information Commissioner for a
decision. Generally, the Information Commissioner cannot make a decision
unless you have exhausted the County Council’s internal review procedure
as described in the previous paragraph. The Commissioner can be contacted
at: Information Commissioner's Office, Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF. Tel: 0303 123 1113.  [2]www.ico.org.uk

 

Kind regards

 

Amilia Holland

Customer Information Adviser

 

East Sussex County Council

Communities, Economy and Transport

W1D, County Hall

St Anne’s Crescent

Lewes

East Sussex BN7 1UE

 

Phone: 01273 482913
Fax: 01273 481208

email: [3][East Sussex County Council request email]   web: [4]www.eastsussex.gov.uk/foi

P    please consider the environment - do you really need to print this
email

 

 

 

Copyright and Re-Use of information

1. Providing you with documents under the Freedom of Information Act does
not give you an automatic right to re-use those documents in a way that
would infringe copyright – for example by making multiple copies, or by
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2. Copyright in the information is owned by East Sussex County Council
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first ask our permission. Such re-use may or may not involve the granting
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