Richard Parnham made this Rhyddid Gwybodaeth request to South Central Ambulance Service NHS Foundation Trust
Automatic anti-spam measures are in place for this older request. Please let us know if a further response is expected or if you are having trouble responding.
Dear South Central Ambulance Service NHS Foundation Trust,
In recent weeks, there have been a number of filmed occurances of ambulances coming up against LTN barriers, notwitstanding the ambulance service's assurances that all of their satnavs have been updated to take account of the barriers. In some cases (i.e. in relation to East Oxford) this required them to drive around for a prolonged period of time. In other situations (i.e. Mayfair Road), crews were forced to carry their equipment down the road, leaving behind their vehicles at the barrier.
I would like to discover the extent to which these problems are being reported internally to SCAS leaders, and how these concerns are being addressed. Therefore, please send me:
a) any guidence notes sent to SCAS staff AND / or third party contracted abulance providers regarding the SCAS's advice regarding LTNs - for example, policy on keys being issued, barriers driven over, the need to ensure satnavs are up-to-date.
b) any internal schedules / audits for ensuring that satnavs are up to date, and include the LTN barrier locations in East Oxford, Cowley, Florence Park etc.
c) details of recent or planned staff forum (or equivalent - i.e. union meetings) where LTNs have / are to be been discussed - including agendas / minutes etc.
d) any internal working party notes / minutes where LTNs have / are to be been discuss.
e) any draft text on the SCAS' risk register, which addresss LTN issues.
The time period for my enquiry is 1 April 2022 to today's date.
This is an automatic reply.
Thank you for your email, please note the FOI allows us 20 working days to
answer your request.
We would prefer you do not send excel spreadsheets with your FOI request,
due to the risk of computer viruses.
Please note do not accept any form of pre-formatted documents for
completion and that we require requests to include your requirements in
full within the body of the original message.
Information Governance Team
South Central Ambulance NHS Foundation Trust
Any resident of Berkshire, Buckinghamshire, Hampshire and Oxfordshire, who
is aged 14 or above, can apply to become a member of our trust. To find
out more, have your views heard and get involved in shaping the future of
your local ambulance service, contact our Foundation Trust Office at:
[email address] or call: 01869 365000 (during office hours Mon-Fri
9am-5pm). Join us, because it’s your ambulance service! Disclaimer: The
information contained in this message, or any of its attachments, is
privileged and confidential, and is intended exclusively for the
addressee. The views expressed may not be official policy of the South
Central Ambulance Service NHS Foundation Trust, but the personal views of
the originator. If you are not the addressee, any use of this
communication is not authorised. If you have received this message in
error, please advise the sender immediately and delete. All emails
received and sent by this trust are subject to the Freedom of Information
Act 2000 and therefore may be disclosed Go green, Keep it on screen -
think before you print.
South Central Ambulance NHS Foundation Trust
Thank you for your email.
Please see below, in red, the information we are able to provide in
response to your FOI request.
I hope this information meets your requirements but if you are unhappy
with the way your request for information has been handled, you can
request a review by writing to: Will Hancock, Chief Executive, South
Central Ambulance Service NHS Trust, Units 7 & 8 Talisman Business Centre,
Talisman Road, Bicester, Oxon, OX26 6HR.
If you remain dissatisfied with the handling of your request or complaint,
you have a right to appeal to the Information Commissioner at: The
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF, Telephone 0303 123 1113. Website
01869 817670 or 01869 365000 Ext 5407
[South Central Ambulance Service NHS Foundation Trust request email]
South Central Ambulance Service NHS Foundation Trust
Unit 7 & 8| Talisman Business Centre| Talisman Road| Bicester|
Oxfordshire| OX26 6HR
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now