Life in the United Kingdom handbook and test

The request was partially successful.

Dear Sir or Madam,

I hereby submit a Freedom of Information request regarding the
"Life in the United Kingdom" handbook and test. Please provide:

1 The names of editors and of experts consulted during the scoping,
development, and compilation of the "Life in the UK" handbook;

2 A summary list of revisions (that is, corrections and updates of facts and statements contained in the handbook) since the "Life in the UK" handbook has been in
print;

3 The number of "Life in the UK" tests administered each year since the test programme started;

4 The number of "Life in the UK" tests where the result was "fail" and that where the result was "pass", by year; and

5 A list of all test questions in test database for the "Life in the UK" test.

Sincerely,

Dr Kaihsu Tai

Freedom Of Information Team ( IND ), UK Border Agency

Dear Dr Kaihsu Tai

Thank you for your recent e-mail. Your request is being dealt with under the
terms of the Freedom Of Information Act 2000 and we will respond shortly.

Kind Regards
UKBA
FOI Team

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Dear Freedom of Information Team,

Thank you for your acknowledgement (dated 22 July 2008) of receipt of my Freedom of Information request of the same date. However, 20 working days later, now I still have not received the information I requested. I trust that you hold the information, and the request should be straightforward to fulfill.

Section 10(1) of Freedom of Information Act 2000 (c. 36) provides that "Subject to subsections (2) and (3), a public authority must comply with section 1(1) promptly and in any event not later than the twentieth working day following the date of receipt." Therefore, I am entitled to your response immediately, and now expect it by Friday 22 August 2008.

Sincerely,

Dr Kaihsu Tai

Freedom Of Information Team ( IND ), UK Border Agency

Dear Dr Kaihsu Tai,

I am sorry that it has not been possible to answer your request within
the twenty working day response period. We are dealing with your
request as a matter of urgency and hope to send you a substantive
response soon.

Kind regards,

UKBA FOI Team

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Dear Freedom of Information Team,

Thank you for your reply saying that I will not receive the requested information by the statutory response period. I would appreciate if you would now (by Friday 29 August 2008 at the latest) please indicate at what time I am likely to have a substantive response from you.

Sincerely,

Kaihsu Tai

Dear Freedom of Information Team,

Five more working days later, I am disappointed that I still have not received an indication from the Home Office about when it expects to respond to my request. Further, I am disturbed that by failing to respond within the statutory period, the Home Office ceases to be in compliance with the law.

Would you please now respond substantively to my request? Thank you very much.

Sincerely,

Kaihsu Tai

Dear Freedom of Information Team,

By my reckoning, this is the 30th working day since my request made under the Freedom of Information Act 2000 regarding 'Life in the United Kingdom handbook and test'. The statutory response period is 20 working days.

Would you please, in this afternoon, indicate at what stage of processing this request the UK Border Agency is?

I am, of course, happy to help if any further clarification is needed.

Thank you again for your consideration.

Sincerely,

Kaihsu Tai

Freedom Of Information Team ( IND ), UK Border Agency

Dear Kaihsu Tai,

I recognise that on this occasion we have not been able to respond to
your request within the statutory time limit of twenty working days,
which we regret. However, I can confirm that your request for
information is being considered and we will respond as soon as possible.
In the meantime, I hope you will accept my sincere apologies for the
delay and any inconvenience this may have caused you.

Yours sincerely,

Mr Feakins,
Freedom of Information Team

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Dear Mr Feakins,

Thank you for your message of 4 September. It has been more than 40 working days since I first sent the request, but I still have not had a substantive response from the UK Border Agency. It would be reassuring if you could please give me an indication of when the Agency plans to respond to my request. Again, I thank you for your consideration.

Sincerely,

Kaihsu Tai

Dear Madam or Sir,

It has been more than 60 working days since I first sent the request, much beyond the statutory time limit of 20 working days. Now would you please immediately without delay provide the information I asked for, to wit:

'1 The names of editors and of experts consulted during the scoping, development, and compilation of the "Life in the UK" handbook;

2 A summary list of revisions (that is, corrections and updates of facts and statements contained in the handbook) since the "Life in the UK" handbook has been in print;

3 The number of "Life in the UK" tests administered each year since the test programme started;

4 The number of "Life in the UK" tests where the result was "fail" and that where the result was "pass", by year; and

5 A list of all test questions in test database for the "Life in the UK" test.'

Further, may I please ask the UK Border Agency to conduct now an internal review on the Agency's inability to provide me with the information within the statutory time limit.

Thank you.

Sincerely,

Kaihsu Tai

Freedom Of Information Team ( IND ), UK Border Agency

1 Attachment

Dear Mr Tai,

Please see the attached in relation to your Freedom of Information
request.

Kind regards,

UKBA FOI Team

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Dear Freedom of Information Team,

Thank you for your message earlier today acknowledging receipt of my request of internal review. I look forward to receiving the information I requested and the outcome of the review.

Sincerely,

Kaihsu Tai

Freedom Of Information Team ( IND ), UK Border Agency

3 Attachments

<<FOI 9877 (Khaisu Tai) 05.11.08.doc>> <<Answer to Question 1.Rdoc.doc>>
<<Answer to Question 2 (9877).doc>>
Dear Mr Tai,

Please see the attached in relation to your Freedom of Information
request. I apologise for the delay in sending this response to you.

Kind regards,

UKBA FOI Team
UK Border Agency

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

Dear Freedom of Information Team,

Thank you very much for your response to my Freedom of Information request, which I received earlier today. Would you please (if possible) amend my request for internal review (sent to you on 17 October 2008) to include reviewing the exemptions claimed, in addition to the original review of the delayed response?

Again, many thanks.

Sincerely,

Kaihsu Tai

Freedom Of Information Team ( IND ), UK Border Agency

Dear Kaihsu Tai

Re FOI 9877

Thank you for your e-mail dated 05/11/2008 regarding the above matter.
Your amended review request has been noted and we will respond as soon
as possible.

Kind Regards
UKBA
FOI Team

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Morris Ian, UK Border Agency

1 Attachment

Dear Sir,

Please find attached the findings of my internal review into the handling
of your recent request for information under the Freedom of Information
Act.

Thank you

Ian Morris

Information Access Policy Team

Information Property and Management Directorate

UK Border Agency

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Communications via the GSi may be automatically logged, monitored and/or
recorded for legal purposes.

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