Licensing and launch date of ride-hailing service providers by local authority level
Dear Guildford Borough Council,
I’m Pinar Bilgin. I’m a PhD student at the Institute for Transport Studies, University of Leeds. I’m studying the impacts of ride-hailing services (such as Uber) on different transport modes in the UK. Under the Freedom of Information Act/Environmental Information Regulations, I would like to request the following information:
1) Are any of the following ride-hailing service providers operating in your Local Authority?
2) If yes, are they operating with or without a license issued by your Local Authority?
3) When did they first start to operate (launch date) in this Local Authority?
4) Do they continue operating in this Local Authority? If no, when did they stop operating in this Local Authority?
5) Since their first start date, have any operators had their licence suspended? If so, when?
Your prompt response would be highly appreciated.
Thank you very much.
Dear Pinar Bilgin,
We have considered your request for information and can advise as follows.
Uber are operating in our Authority area however do not hold a Private
Hire Operators Licence with Guildford Council. They began operating in
late 2015 although we do not have the exact date.
OLA are licensed with Guildford Council however we do not believe that
they have begun operating.
Bolt are not licensed with Guildford Council and we do not believe that
they are operating in our area.
Copyright and re-use of information
Please be aware that copyright may exist on information that we provide in
response to requests, including attachments.
Where we are providing information that the Council has authored, you may
re-use it free of charge unless we have stated otherwise in our response.
However, in some cases we do not own the copyright (for example Ordnance
Survey owns the copyright for most map information we use). Therefore,
where someone other than Guildford Borough Council owns the copyright for
the information, please check with us by writing to [email address]
if you plan to re-use it or if you are not sure whether copyright will be
Your right to ask for an internal review
I trust the above addresses your enquiry. However, if you do not agree
with the way I have dealt with your request, you may write to ask the
Council to review my decision. Another officer will carry out a review and
they will then write to you, letting you know whether they agree with my
decision or whether they have reached a different conclusion.
You should write to, Customer Services, Guildford Borough Council,
Millmead House, Millmead, Guildford GU2 4BB ([email address]). It is
important that you clearly state that you are asking for an Internal
Review and provide a copy of your correspondence with the Council about
this request. We recommend that you include the FOI reference number and
"Internal Review" in the email or letter header to help avoid delays.
Your right to appeal to the Information Commissioner
You also have the right to contact the Information Commissioner if you
believe we have failed to meet our obligations to deal with your request
for information. Please remember that they will usually only consider
appeals after the Council has had the opportunity to carry out an internal
review. More guidance about your rights is available on the Information
Commissioner's website at www.ico.org.uk.
We work to defend the right to FOI for everyone
Help us protect your right to hold public authorities to account. Donate and support our work.Donate Now