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 Response
Dear Sir / Madam

We acknowledge your request for information received on 06/04/2016 05.32
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 06/04/2016 05.32
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

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 Discussion Thread
 Customer By Email (Julie Leader) 06/04/2016 05.32 PM
Dear Enfield Council,
Recently the Council has adopted a policy of replacing staff with
self-service and volunteers.
I believe the Council requires 250 volunteers in order to achieve an
acceptable level of staffing and to maintain the current opening hours
across all libraries.
This is a significant number of people and I would imagine that more than
this figure are actually required as volunteers are unlikely to wish to
"work" full-time.
As such:
1. Can the Council confirm the total number of volunteers being sought in
order to maintain the current library opening hours
2. Provide the numbers of volunteers recruited (as of 6th April 2016) to
work in libraries - the figure should exclude those members of the WRVS
who I am aware are due to deliver books to the vulnerable.
3. What policy is being adopted by the Council with regard to placement of
volunteers in libraries (i.e are volunteers able to choose the library in
which they work and how does the Council ensure that there are enough
volunteers for each library).
4. Provide the number of volunteers working/recruited in each of the
following libraries:
Angel Raynham
Bowes Road
Bullsmoor
John Jackson
Edmonton Green
Enfield Highway
Millfield House Library
Enfield Island Village
Enfield Town
Fore Street
Oakwood
Ordnance Road
Palmers Green
Ponders End
Ridge Avenue
Southgate Circus
Winchmore Hill
5. Provide the number of volunteer vacancies for each of the following
libraries:
Angel Raynham
Bowes Road
Bullsmoor
John Jackson
Edmonton Green
Enfield Highway
Millfield House Library
Enfield Island Village
Enfield Town
Fore Street
Oakwood
Ordnance Road
Palmers Green
Ponders End
Ridge Avenue
Southgate Circus
Winchmore Hill
6. Should the Council be unable to recruit the number of volunteers
required, provide details of the fall-back plan to ensure that service is
maintained as the majority of staff have now left Council employment. This
plan should detail closures or temporary closures and the libraries
impacted in such circumstances.

Yours faithfully,

Julie Leader

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 Question Reference No160406-000074
Subject :  Your Council (Benefit,Registrars)
Subject Level 2:  Freedom of Information
Date Created:  06/04/2016 05.32 PM
Last Updated:  06/04/2016 05.32 PM
Status:  Correspondence team
 

[---001:004008:11196---]

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 Response
Dear Sir / Madam

We acknowledge your request for information received on 06/04/2016 05.32
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.
The following answers might help you immediately. (Answers open in a
separate window.)
Answer Link: [2]Will I be able to obtain personal information under the
Freedom of Information Act 2000?

If no Answers are shown this means we do not currently have any
information regarding this subject matter within our knowledge base.
 Discussion Thread
 Response 06/04/2016 05.32 PM
Dear Sir / Madam

We acknowledge your request for information received on 06/04/2016 05.32
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 06/04/2016 05.32
PM

Your request has been forwarded to the appropriate team or service holding
the information and that team will respond to your request and contact you
where required.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.
The following answers might help you immediately. (Answers open in a
separate window.)
Answer Link: [3]Will I be able to obtain personal information under the
Freedom of Information Act 2000?

If no Answers are shown this means we do not currently have any
information regarding this subject matter within our knowledge base.
 
 
 Question Reference No160406-000074
Subject :  Your Council (Benefit,Registrars)
Subject Level 2:  Freedom of Information
Date Created:  06/04/2016 05.32 PM
Last Updated:  07/04/2016 09.10 AM
Status:  Solved
 

[---001:002218:31126---]

References

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Classification: OFFICIAL

Tracy Chamberlain
Head of Assisted Service Delivery - Customer Gateway Finance, Resources and Customer Services Enfield Council Silver Street Enfield
EN1 3XY

Tel: 020 8379 6525
[mobile number]
Email: [email address]

"Enfield Council is committed to serving the whole borough fairly, delivering excellent services and building strong communities".

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