Legible London totems/ fingerposts

Darryl Chamberlain made this Rhyddid Gwybodaeth request to Transport for London

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Gwrthodwyd y cais gan Transport for London.

Darryl Chamberlain

Dear Transport for London,

Could you please tell me:

1) How much do each of these pieces of Legible London infrastructure cost for councils or other organisations who wish to buy them? If there is a price list, please send it. https://content.tfl.gov.uk/legible-londo...

2) Does TfL review the content of Legible London infrastructure before it is installed by boroughs or other organisations?

3) Could you please send me all correspondence relating to the installation of Legible London infrastructure for Ikea in Greenwich - these were installed in 2020.

4) Could you please send guidance issued to boroughs or other bodies wishing to install Legible London infrastructure.

Yours faithfully,

Darryl Chamberlain

FOI, Transport for London

Dear Mr Chamberlain

 

Our Ref:         FOI-1215-2122

 

Thank you for your request received on 8 September 2021 asking for
information about Legible London signage.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be sent to you by 5 October 2021. We publish a substantial
range of information on our website on subjects including operational
performance, contracts, expenditure, journey data, governance and our
financial performance. This includes data which is frequently asked for in
FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[3][TfL request email]

 

 

 

dangos adrannau a ddyfynnir

FOI, Transport for London

1 Atodiad

Dear Mr Chamberlain

 

Our Ref:         FOI-1215-2122

 

Thank you for your request received on 8 September 2021 asking for
information about Legible London signage.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information Act and our information access policy. I can
confirm we do hold the information you require. You asked:

 

 1. How much do each of these pieces of Legible London infrastructure cost
for councils or other organisations who wish to buy them? If there is
a price list, please send it. 

 3. Could you please send me all correspondence relating to the
installation of Legible London infrastructure for Ikea in Greenwich -
these were installed in 2020.

 

To provide the information you have requested in questions 1 and 3, would
exceed the ‘appropriate limit’ of £450 set by the Freedom of Information
(Appropriate Limit and Fees) Regulations 2004.

 

Under section 12 of the FOI Act, we are not obliged to comply with a
request if we estimate that the cost of determining whether we hold the
information, locating and retrieving it and extracting it from other
information would exceed the appropriate limit. This is calculated at £25
per hour for every hour spent on the activities described.

 

We have estimated that it would cost over £450 to provide a response to
your current request. This is because it is estimated that it would take
in excess of 18 working hours to retrieve and compile the information you
have requested.

 

We have completed an initial search for all emails held by TfL that could
potentially be relevant to this request and this has identified over 2500
emails. This will likely include a number of duplicates, as well as emails
not caught by the request. However, we would still need to manually review
all of the emails identified by the search in order to extract and collate
the relevant emails. The search period was defined as January 2018 to the
end of December 2020 as this is the period when the majority of the
discussion took place.

 

To help bring the cost of responding to your request within the £450
limit, you may wish to consider narrowing its scope so that we can more
easily locate, retrieve and extract the information you are seeking. For
example, you may wish to limit the timeframe covered by your request or
remove the request for correspondence from your request. If you want to
refine your request or make a Freedom of Information Act request in
future, please bear in mind that the Freedom of Information Act allows you
to request recorded information held by us. You should identify the
information that you want as clearly and concisely as you can, specifying
the types of document that you are looking for.

 

Although your request can take the form of a question, rather than a
request for specific documents, we do not have to answer your question if
it would require the creation of new information or the provision of a
judgement, explanation, advice or opinion that was not already recorded at
the time of your request.

 

Please note that we will not be taking further action until we receive
your revised request.

 

In the meantime, if you have any queries or would like to discuss your
request, please do not hesitate to contact me.

 

We can provide the following response to the remaining two questions which
we consider to be a request for advice or explanation rather than recorded
information, as well as information that is already published:

 

 2. Does TfL review the content of Legible London infrastructure before it
is installed by boroughs or other organisations?

 

When a borough or other organisation is installing Legible London, they
should be in discussions with TfL. It is the responsibility of the
installing party to ensure that their content for Legible London is
accurate and the boroughs/organisations sign a delivery agreement that
states that they will check this and update maps when they become
out-of-date. TfL are happy to review content and this service is offered
out to all boroughs/organisations. It is important to us that the Legible
London reputation does not fall into disrepute and that maps are accurate.

 

 4. Could you please send guidance issued to boroughs or other bodies
wishing to install Legible London infrastructure.

 

Some guidance is published on our website:
[1]https://tfl.gov.uk/info-for/boroughs-and....

 

We provide further guidance to boroughs/organisations who are signing a
delivery agreement as it is part of the intellectual property of Legible
London.

 

If this is not the information you are looking for, or if you are unable
to access it for some reason, please feel free to contact me.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[2][TfL request email]

 

 

 

dangos adrannau a ddyfynnir

Darryl Chamberlain

Dear FOI,

Thank you for your answer - I was unaware that the discussions had gone on for quite so long, so I am happy to disregard question 2.

However, I am confused as to why question 1 is out of scope. Is there a price list or cost guidance for each piece of Legible London infrastructure, such as a totem or a fingerpost? There is a public interest in knowing this so we can judge that councils are getting value for money from this work. I would be very grateful if you could look again at this issue.

Yours sincerely,

Darryl Chamberlain

FOI, Transport for London

Dear Mr Chamberlain

 

Our Ref:         FOI-1422-2122

 

Thank you for your further request received on 5 October 2021 refining
your request for information regarding Legible London signage.

 

Your request will be processed in accordance with the requirements of the
Freedom of Information Act and our information access policy.

 

A response will be sent to you by 1 November 2021. We publish a
substantial range of information on our website on subjects including
operational performance, contracts, expenditure, journey data, governance
and our financial performance. This includes data which is frequently
asked for in FOI requests or other public queries. Please check
[1]http://www.tfl.gov.uk/corporate/transpar... to see if this helps you.

 

We will publish anonymised versions of requests and responses on the
[2]www.tfl.gov.uk website. We will not publish your name and we will send
a copy of the response to you before it is published on our website.

 

In the meantime, if you would like to discuss this matter further, please
do not hesitate to contact me.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[3][TfL request email]

 

 

 

dangos adrannau a ddyfynnir

FOI, Transport for London

1 Atodiad

Dear Mr Chamberlain

 

Our Ref:         FOI-1422-2122

 

Thank you for your further request received on 5 October 2021 refining
your request for information regarding Legible London signage.

 

Your request has been considered in accordance with the requirements of
the Freedom of Information (FOI) Act and our information access policy. We
do hold the information you require.

 

In accordance with the FOI Act, we are not obliged to supply the
information as it is subject to a statutory exemption to the right of
access to information under section 43(2) – prejudice to commercial
interests.

 

In this instance the section 43(2) exemption has been applied to
information contained within the documents as disclosure would be likely
to prejudice our commercial interests. We are currently engaged in the
tender for the Legible London products. Disclosure would be likely to
result in a clustering of bids and cost estimates based on how much we are
prepared to pay. This would therefore diminish our ability to obtain the
best possible price by making it less likely prospective bidders would
provide their best possible price.  

 

The use of this exemption is subject to an assessment of the public
interest in relation to the disclosure of the information concerned. We
recognise the need for openness and transparency by public authorities but
in this instance the public interest in ensuring that TfL is able to
obtain the best value for public money outweighs the general public
interest in increasing transparency of our processes.

 

Please see the attached information sheet for details of your right to
appeal.

 

Yours sincerely

 

Gemma Jacob

Senior FOI Case Officer

FOI Case Management Team

General Counsel

Transport for London

 

[1][TfL request email]

 

 

 

dangos adrannau a ddyfynnir